service GMC SIERRA 1500 2015 Service Manual

Black plate (11,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
Infotainment System 7-11
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occurwhen things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.
Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The roof antenna is for OnStar®,
SiriusXM®Satellite Radio, and GPS
(Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.

Black plate (12,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
7-12 Infotainment System
Pandora Internet Radio
If equipped, Pandora®is a free
Internet radio service that streams
personalized radio stations based
on artists, tracks, genres, and
comedians. Create stations using
the Pandora website or Smartphone
application, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Bluetooth (Voice Recognition - Base
Radio) on page 7-35 orBluetooth
(Voice Recognition - Base
Connected Radio) on page 7-44 or
Bluetooth (Overview) on page 7-29
or Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-40 orBluetooth
(Infotainment Controls - Base
Radio) on page 7-31. For first time
use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant. Using the iPhone
1. Plug the device into the USB
port. The phone screen must be
unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora by selecting Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry.

Black plate (13,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
Infotainment System 7-13
The login screen may display on the
device.
Pandora Menus
Press the MENU knob.
Pandora has a menu with the
following:
Tone Settings:Select to adjust the
tone settings. See AM-FM Radio on
page 7-8.
Bookmark Artist: Select to
bookmark the artist.
Bookmark Song: Select to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 7-8.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.}(Bookmarks): When selected
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
selected, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When selected,
Pandora stores this information and
-is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When selected,
Pandora changes to the next track.
rorj(Play/Pause): Select to play
or pause playback. Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle.

Black plate (15,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
Infotainment System 7-15
No Stations Available:No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection: A few
conditions for loss of Internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost.
No skips remaining for this
station or permitted during
advertisements:
.The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
.Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.
Audio Players
CD Player
If the vehicle is equipped with a CD
player, it can be used for CD and
MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. Press the
MEDIA button to select CD as a
source.
The system is capable of
playing most:
.Audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled. There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is

Black plate (34,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
7-34 Infotainment System
4. Press the MENU knob to call thecontact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle. Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.

Black plate (39,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
Infotainment System 7-39
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressgto answer an incoming
call when another call is active.
The original call is placed
on hold.
.Pressgagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.” 3. Use the
“Dial”or“Call” command
to dial the number of the third
party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g. 2. Say
“Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”

Black plate (44,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
7-44 Infotainment System
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button. From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-22 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.

Black plate (46,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
7-46 Infotainment System
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see“Deleting a Paired Phone.”
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement on
page 13-12.
"Made for iPod" and "Made for
iPhone" mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®, iPod shuffle
®, and iPod touch®are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.

Black plate (47,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
Infotainment System 7-47
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-866-635–2349.
.Canadian Customers —See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM
®is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada). HD Radio TechnologyHD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™
and the HD,
HD Radio, and “Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Black plate (48,1)GMC Sierra Owner Manual (GMNA Localizing-U.S/Canada/Mexico-
7299746) - 2015 - crc - 11/11/13
7-48 Infotainment System
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote
®. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the Gracenote logo and logotype, and
the "Powered by Gracenote" logo
are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all ofthe restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to
all of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the