service GMC SIERRA 1500 2016 Service Manual

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Infotainment System 201
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-:When selected, Pandora stores
this information and
-is
highlighted for the remainder of the
track. This helps Pandora choose
which tracks should play on this
station.
d: When selected, Pandora
changes to the next track.
rorj: Select to play or pause
playback.
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded. Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again.
See Bluetooth (Voice
Recognition - Base Radio)
0 223 orBluetooth
(Infotainment Controls - Base
Radio) 0219 orBluetooth
(Overview) 0218 orBluetooth
(Infotainment Controls - Base
Radio with
Touchscreen) 0228. Unable to Start Pandora
If the device is unable to launch
Pandora:
.
Check that the latest version of
Pandora is installed.
. Check that there is an active
account logged into Pandora.
. Have at least one station
created.
. For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
. For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
. Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
202 Infotainment System
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-, the message
“Thumbs Down Error” or“Thumbs
Up Error” will display. Press OK to
dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable. Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,
check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device : Not signed in or Pandora
is down for maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection : A few
conditions for loss of Internet
connection are:
. The connected device loses its
cellular connection.
. The device does not support
Internet connectivity.
. The device is not in the vehicle.
. The Bluetooth signal is lost. No Skips Remaining For This
Station or Permitted During
Advertisements :
.
The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
. Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Infotainment System 223
.Pression the steering wheel
controls.
. Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
. Press
gon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
. Press
ion the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Infotainment System 227
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Press
gto answer the call.
. Press
ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
240 Infotainment System
Trademarks and
License Agreements
FCC Information
SeeRadio Frequency
Statement 0482.
"Made for iPod" and "Made for
iPhone" mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®, iPod shuffle
®, and iPod touch®are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an “XL”preceding the channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.
USA Customers —See
www.siriusxm.com or call
1-866-635–2349.
. Canadian Customers —See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Infotainment System 241
General Requirements:1. A License Agreement from SiriusXM
®is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote
®. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
242 Infotainment System
all of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownershiprights. Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote may enforce its rights
under this Agreement against you
directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you "AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers areerror-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
246 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems (withHeater Only) . . . . . . . . . . . . . . . . 246
Climate Control Systems (with Air Conditioning) . . . . . . . . . . . . 248
Dual Automatic Climate Control System . . . . . . . . . . . . . 250
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 253
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 254
Service . . . . . . . . . . . . . . . . . . . . . . . 255
Climate Control Systems
Climate Control Systems (with Heater Only)
With this system, the heating and ventilation can be controlled.
1. Fan Control
2. Air Recirculation
3. Air Delivery Mode Controls 4. Defrost
5. TEMP (Temperature Control)
TEMP (Temperature Control) :
Turn clockwise or counterclockwise
to increase or decrease the
temperature inside the vehicle.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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254 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0454.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0465.
1. Open the lower glove box door
completely.
2. Remove the four screws from around the lower glove box.
The door does not need to be
removed to access the screws.
3. Close the lower glove box doorand pull it from its frame to
remove the entire unit.
4. Release the two tabs holding
the service door. Open the
service door and remove the
old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate Controls 255
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.