phone GMC SIERRA 1996 Owners Manual

Q=
A:
Is there anything I might add to the front of the
vehicle that could keep the air bag from
working properly?
Yes. If you add things that change your vehicle's
frame, bumper system, front end sheet metal or
height,
they may keep the air bag system from
working properly.
Also, the air bag system may
not work properly if you relocate any of the air bag
sensors.
If you have any question about this, you
should contact Customer Assistance before you
modify your vehicle. (The phone numbers and
addresses for Customer Assistance are
in Step Two
of the Customer Satisfaction Procedure in this
manual. See "Customer Satisfaction Procedure"
in
the Index.)
Safety 1 ___ Jse DurinP Z regnancy
Safety belts work for everyone, Including pregnant
women. Like all occupants, they are more likely to be
seriously injured
if they don't wear safety belts.
A pregnant woman should wear a lap-shoulder belt, and
the
lap portion should be worn as low as possible, below
the rounding, throughout the pregnancy.
The best way to protect
the fetus is to protect the
mother. When a safety belt
is worn properly, it's more
likely that the fetus won't
be hurt in a crash. For
pregnant women, as for anyone, the key
to making
safety belts effective is wearing them properly.
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Accessory Power Outlets
Two auxiliary power outlets are located near the
cigarette lighter. Use these outlets to power mobile
telephones or other devices designed
to operate with
vehicle electrical systems.
Sun Visors
To block out glare, you can swing down the visors. You
can also swing them out to help block glare at the front
and side windows.
Your visor may have a strap
to hold small items, such
as maps.
Some visors have an
extender on the inside
edge. When the visor is
down, pull the extender
out for extra glare coverage
at the front or side.
Some visors have mirrors with lamps. If the mirror has
lamps, they will come on when
you lift the mirror cover.
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Understanding Radio Reception
FM Stereo
FM stereo will give you the best sound. But FM signals
will reach only about 10 to 40 miles (1 6 to 65 km). Tall
buildings or hills can interfere
with FM signals, causing
the sound
to come and go.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations
to interfere with each other. AM can pick
up
noise from things like storms and power line?. Try
reducing the treble to reduce this noise
if you ever get it.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control
on your radio to a safe
sound level before
your hearing adapts to it.
To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very important
to do it properly, Added sound equipment may
interfere with the operation
af your vehicle’s
engine, Delco radio
or other systems, and even
damage them. Your vehicle’s systems may
interfere with the operation
of sound equipment
that has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units,
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride
on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little
or no contact with the road.
Hydroplaning doesn’t happen often. But
it can if your
tires haven’t much tread or
if the pressure in one or
more
is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that
is slightly
lower than the underbody of your vehicle. If
you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared
to have your view restricted
by road spray.
“Tires” in the Index.)
Have good tires with proper tread depth. (See
--
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Section 8 Customer Assistance Information
Here you will find out how to contact GMC Truck if
you need assistance. This section also tells you how to
obtain service publications and how to report any
safety defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text
Telephone
(TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
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For prompt assistance, please have the following information
available to give the Customer Assistance Representative:
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Your name, address, home and business
telephone numbers
Vehicle Identification Number (This
is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage
you to call us so we can give your inquiry
prompt attention. However,
if .you wish to write GMC
Truck, write to:
GMC Truck Customer Assistance
3 1 E. Judson Street 1607-04
Pontiac,
MI 48342-2230 Refer
to your Warranty and
Owner Assistance
Information booklet for addresses
of Canadian and GM
Overseas offices.
When contacting GMC Truck, please remember that your
concern will likely
be resolved in the dealership, using the
dealer’s facilities, equipment and personnel. That
is why we
suggest you follow Step One first if you have a concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs),
GMC Truck has TTY equipment available
at its Customer Assistance Center. Any TTY user
can communicate with GMC Truck by dialing:
1-800-GMC-8583. (TTY users in Canada can
dial 1-800-263-3830.)
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Roadside Assistance
GMC Truck’s Roadside Assistance provides stranded
owners with over-the-phone roadside repairs, location
of the nearest
GMC Truck dealer or the following
special services:
Flat Tire Chulzge: Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement
of tire).
Fuel Deliwry: Delivery of enough fuel for the customer
to get to the nearest service station (up to $4.00) will
be covered.
Junzp Stnrt: No-start situations which require a battery
jump start will be covered at
no charge.
Lock Out: Replacement keys or locksmith service will
be covered at no charge if you are unable to gain entry
into your vehicle. Delivery
of the replacement key will
be covered at no charge within 10 miles (16 km).
Elnergemy Towing Service: Towing to the nearest
GMC Truck dealer for warranty related disablements
will
be covered.
nip Rouring: Availability of customized trip routings
through
GMC Truck Roadside Assistance. This deluxe
computerized trip routing service
will provide highlighted
map routing, scenic or fastest route,
a listing of GMC
Truck dealers along the way, and a variety of other travel
related services.
fiip hzterruptiorz: GMC Truck Roadside Assistance will
provide reimbursement for reasonable trip interruption
expenses such as meals and lodging (up to
$500) directly
associated with
a warranty-related disablement which
requires overnight accommodations.
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The Roadside Assistance services listed are available
to retail and retail lease customers operating
1996 GMC light duty trucks for a period of
3 years/36,000 miles (60 000 km). All services must
be pre-arranged by GMC Truck Roadside Assistance.
Over-the-phone assistance, such
as providing the name
of the closest dealer or minor technical advice, etc., is
available
to all owner/operators of GMC trucks,
regardless
of vehicle or mileage.
Just dial GMC Truck Roadside Assistance at
1 -800-GMC-TRUCK ( 1-800-462-8782, Roadside
Assistance prompt)
to reach a qualified representative
who can assist you. Your
Roadside Assistance representative
will ask for the
following information when your call
is received:
0 Vehicle Identification Number (VIN)
Name and home address
Telephone number and location from which you
Location, license plate number and color of your
are calling
GMC truck
0 Mileage of vehicle and description of problem
Roadside Assistance
is available 24 hours a day, 7 days
a week, 365 days a year, including weekends and
holidays. Should
you have any questions about roadside
assistance, call the GMC Truck Roadside Assistance
Center or contact your dealer.
Roadside Assistance is not part of or included in the
coverage provicled
by the New Vehicle Limited Wcm-mty.
GMC Truck reserves the right to make my changes or
discontinue the Roadside Assistunce program ut
any
time without notification.
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GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution
Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer
to
your Warranty and Owner Assistance Information
booklet. General Motors reserves the right
to change
eligibility limitations and/or
to discontinue its
participation in this program.
Both GMC Truck and your GMC Truck dealer are committed
to making sure you are completely satisfied
with your new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements,
GMC Truck voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system
to
settle disputes b.etween customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a GM vehicle.
If you are
not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
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REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K 1 G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at I-800-GMC-TRUCK
( 1-800-462-8782) or write:
GMC Truck Consumer Relations
3 1 E. Judson Street 1607-04
Pontiac,
MI 48342-2230
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for
all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . . . 1-800-55 1-4 123
Canada
.............. 1-800-668-5539
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