sat GMC SIERRA 2000 User Guide

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If your vehicle is certified to meet California Emission
Standards (indicated on the underhood emission control
label), it is designed to operate on fuels that meet
California specifications. If such fuels are not available
in states adopting California emissions standards, your
vehicle will operate satisfactorily on fuels meeting
federal specifications, but emission control system
performance may be affected. The malfunction indicator
lamp on your instrument panel may turn on and/or your
vehicle may fail a smog
-check test. (See ªMalfunction
Indicator Lampº in the Index.) If this occurs, return to
your authorized GM dealer for diagnosis to determine
the cause of failure. In the event it is determined that the
cause of the condition is the type of fuels used, repairs
may not be covered by your warranty.Some gasolines that are not reformulated for low
emissions may contain an octane
-enhancing additive
called methylcyclopentadienyl manganese tricarbonyl
(MMT); ask your service station operator whether or not
the fuel contains MMT. General Motors does not
recommend the use of such gasolines. If fuels containing
MMT are used, spark plug life may be reduced and your
emission control system performance may be affected.
The malfunction indicator lamp on your instrument
panel may turn on. If this occurs, return to your
authorized GM dealer for service.

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Some driving conditions or climates may cause a brake
squeal when the brakes are first applied or lightly
applied. This does not mean something is wrong with
your brakes.
Properly torqued wheel nuts are necessary to help
prevent brake pulsation. When tires are rotated, inspect
brake pads for wear and evenly torque wheel nuts in the
proper sequence to GM specifications.
Brake linings should always be replaced as complete
axle sets.
See ªBrake System Inspectionº in Section 7 of this manual
under Part C ªPeriodic Maintenance Inspections.º
Brake Pedal Travel
See your dealer if the brake pedal does not return to
normal height, or if there is a rapid increase in pedal
travel. This could be a sign of brake trouble.
Brake Adjustment
Every time you make a brake stop, your disc brakes
adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is complex. Its many
parts have to be of top quality and work well together if
the vehicle is to have really good braking. Your vehicle
was designed and tested with top
-quality GM brake
parts. When you replace parts of your braking
system
-- for example, when your brake linings wear
down and you have to have new ones put in
-- be sure
you get new approved GM replacement parts. If you
don't, your brakes may no longer work properly. For
example, if someone puts in brake linings that are wrong
for your vehicle, the balance between your front and
rear brakes can change
-- for the worse. The braking
performance you've come to expect can change in many
other ways if someone puts in the wrong replacement
brake parts.

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Don't use any of these unless this manual says you can.
In many uses, these will damage your vehicle:

Alcohol

Laundry Soap

Bleach

Reducing Agents
Cleaning the Inside of Your Vehicle
Use a vacuum cleaner often to get rid of dust and loose
dirt. Wipe vinyl, leather, plastic and painted surfaces
with a clean, damp cloth.
Cleaning of Fabric/Carpet
Your dealer has two cleaners, Multi-Purpose Interior
Cleaner and Capture Non
-Solvent Dry Spot and Soil
Remover for cleaning fabric and carpet. They will clean
normal spots and stains very well. You can get
GM
-approved cleaning products from your dealer.
(See ªAppearance Care and Materialsº in the Index.)Here are some cleaning tips:

Always read the instructions on the cleaner label.

Clean up stains as soon as you can
-- before they set.

Carefully scrape off any excess stain.

Use a clean cloth or sponge, and change to a clean area
often. A soft brush may be used if stains are stubborn.

If a ring forms on fabric after spot cleaning, clean the
entire area immediately or it will set.
Using Multi-Purpose Interior Cleaner
on Fabric
1. Vacuum and brush the area to remove any loose dirt.
2. Always clean a whole trim panel or section.
Mask surrounding trim along stitch or welt lines.
3. Mix powdered cleaner following the directions on
the container label to form thick suds.
4. Use suds only and apply with a clean sponge.
Don't saturate the material and don't rub it roughly.
5. As soon as you've cleaned the section, use a sponge
to remove the suds.
6. Wipe cleaned area with a clean, damp towel or cloth.
7. Wipe with a clean cloth and let dry.

8-
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Section 8 Customer Assistance Information
Here you will find out how to contact GMC if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Roadside Assistance
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8
-11 Ordering Service and Owner Publications
in Canada

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Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to GMC. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.

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STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer Assistance
prompt). In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileageWhen contacting GMC, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).