phone GMC SIERRA 2007 Owner's Guide

When a CD/DVD is playing, press the up or the
down arrow to go to the next or previous track
or chapter.
g(Mute/Voice Recognition):Press and release
this button to silence the vehicle speakers only.
The audio of the wireless and wired headphones, if
your vehicle has these features, does not mute.
Press and release this button again, to turn
the sound on.
If your vehicle has the navigation system, press and
hold this button for longer than one second to
initiate voice recognition. See “Voice Recognition”
in the Navigation System manual for more
information.
If your vehicle has OnStar
®, press and hold this
button for longer than one second to interact with
the OnStar
®system. If your vehicle also has the
navigation system, press and hold this button for
longer than one second to initiate voice recognition
and say “OnStar” to enter OnStar
®mode. See the
OnStar®System on page 180in this manual for
more information.SRCE (Source):Press this button to switch
between the radio (AM, FM), XM™ (if equipped),
CD, and if your vehicle has these features,
DVD, front auxiliary, and rear auxiliary.
+
e−e(Volume):Press the plus or minus
button to increase or to decrease the radio volume.
¨(Seek):Press the seek arrow to go to the
next radio station while in AM, FM, or XM™
(if equipped). Press this button to go to the next
track or chapter while sourced to the CD or
DVD slot.
Radio Reception
Frequency interference and static can occur
during normal radio reception if items such as cell
phone chargers, vehicle convenience accessories,
and external electronic devices are plugged
into the accessory power outlet. If there is
interference or static, unplug the item from the
accessory power outlet.
369

Hydroplaning
Hydroplaning is dangerous. So much water can
build up under your tires that they can actually ride
on the water. This can happen if the road is wet
enough and you are going fast enough. When your
vehicle is hydroplaning, it has little or no contact
with the road.
Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the
pressure in one or more is low. It can happen if a
lot of water is standing on the road. If you can
see reections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through
deep puddles or standing water, water can
come in through the engine’s air intake
and badly damage the engine. Never drive
through water that is slightly lower than the
underbody of your vehicle. If you cannot avoid
deep puddles or standing water, drive
through them very slowly.
410

Filling the Tank
If your vehicle has the DURAMAX®Diesel engine,
see the DURAMAX®Diesel manual for more
information.
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid
injuries to you and others, read and follow
all the instructions on the pump island.
Turn off your engine when you are
refueling. Do not smoke if you are near
fuel or refueling your vehicle. Do not use
cellular phones. Keep sparks, ames, and
smoking materials away from fuel. Do not
leave the fuel pump unattended when
refueling your vehicle. This is against the
law in some places. Do not re-enter the
vehicle while pumping fuel. Keep children
away from the fuel pump; never let
children pump fuel.The tethered fuel cap is located behind a hinged
fuel door on the driver’s side of the vehicle. If
the vehicle has E85 fuel capability, a yellow cap
with the words “E85 / Gasoline” can be seen.
493

{CAUTION:
If a re starts while you are refueling, do
not remove the nozzle. Shut off the ow of
fuel by shutting off the pump or by
notifying the station attendant. Leave the
area immediately.
Notice:If you need a new fuel cap, be sure to
get the right type. Your dealer/retailer can
get one for you. If you get the wrong type, it
may not t properly. This may cause your
malfunction indicator lamp to light and may
damage your fuel tank and emissions system.
SeeMalfunction Indicator Lamp on page 260.
Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it
is in your vehicle. Static electricity
discharge from the container can ignite the
gasoline vapor. You can be badly burned
and your vehicle damaged if this occurs.
To help avoid injury to you and others:
Dispense gasoline only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup
bed, or on any surface other than the
ground.
Bring the ll nozzle in contact with the
inside of the ll opening before
operating the nozzle. Contact should
be maintained until the lling is
complete.
Do not smoke while pumping gasoline.
Do not use a cellular phone while
pumping gasoline.
495

Customer Assistance and Information....... 644
Customer Satisfaction Procedure............... 644
Online Owner Center................................. 647
Customer Assistance for Text Telephone
(TTY) Users........................................... 648
Customer Assistance Offices..................... 648
GM Mobility Reimbursement Program........ 649
Roadside Assistance Program................... 650
Courtesy Transportation............................. 653
Vehicle Data Collection and Event
Data Recorders...................................... 656
Collision Damage Repair........................... 657Reporting Safety Defects............................ 662
Reporting Safety Defects to the United
States Government................................ 662
Reporting Safety Defects to the
Canadian Government............................ 662
Reporting Safety Defects to
General Motors...................................... 662
Service Publications Ordering
Information............................................. 663
Section 7 Customer Assistance Information
643

When contacting GMC, please remember that
your concern will likely be resolved at a
dealer’s/retailer’s facility. That is why we suggest
you follow Step One rst if you have a concern.
STEP THREE — U.S. Owners:Both General
Motors and your dealer/retailer are committed to
making sure you are completely satised with your
new vehicle. However, if you continue to remain
unsatised after following the procedure outlined in
Steps One and Two, you should le with the
Better Business Bureau (BBB) Auto Line Program
to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to lling out a court
action, use of the program is free of charge and
your case will generally be heard within 40 days. If
you do not agree with the decision given in your
case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage, and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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STEP THREE — Canadian Owners:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
Steps 1 and 2, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration Program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you le your complaint
to the nal decision, should be completed
in approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you can call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by your
Vehicle Identication Number (VIN).
646

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM
ownership needs. Specic vehicle information can
be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual.
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers/retailers for service
nationwide.
Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM
Canada section within www.gmcanada.com.
647

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use the Text
Telephones (TTYs), GMC has TTY equipment
available at its Customer Assistance Center. Any
TTY user can communicate with GMC by
dialing: 1-800-GMC-8583 (462-8583). (TTY users
in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free
number for assistance. However, if a customer
wishes to write or e-mail GMC, the letter should be
addressed to:
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For Text
Telephone devices (TTYs))Roadside Assistance: 1-800-GMC-8782
(462-8782)
Fax Number: 313-381-0022
From Puerto Rico
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
648

All Overseas Locations
Please contact the local General Motors
Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for
your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
649