ECO mode GMC SIERRA 2011 Workshop Manual
[x] Cancel search | Manufacturer: GMC, Model Year: 2011, Model line: SIERRA, Model: GMC SIERRA 2011Pages: 594, PDF Size: 6.55 MB
Page 511 of 594

Black plate (87,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-87
For regular cab models, the
equipment you will need is
behind the passenger seat.
For extended and crew cab
models, the equipment is on the
shelf behind the passenger side
second row seat.
1. Turn the knob on the jackcounterclockwise to lower the
jack head to release the jack
from its holder.
2. Remove the wheel blocks and the wheel block retainer
by turning the wing nut
counterclockwise.
3. Remove the wing nut used to retain the storage bag and tools
by turning it counterclockwise.
You will use the jack handle
extensions and the wheel wrench
to remove the underbody-mounted
spare tire.
A. Spare Tire (Valve Stem Pointed Down)
B. Hoist Assembly
C. Hoist Cable
D. Tire/Wheel Retainer
E. Hoist Shaft
F. Hoist End of Extension Tool
G. Hoist Shaft Access Hole
H. Wheel Wrench
I. Jack Handle Extensions
J. Spare Tire Lock (If equipped) 1. Open the spare tire lock cover
on the bumper and use the
ignition key to remove the spare
tire lock (J). To remove the spare
tire lock, insert the ignition key
turn and pull straight out.
2. Assemble the wheel wrench (H)and the two jack handle
extensions (I) as shown.
Page 564 of 594

Black plate (4,1)GMC Sierra Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of
the vehicle must be handled by
your dealer sales or service
departments. However, we
recognize that despite the good
intentions of all parties involved,
sometimes a misunderstanding
may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by
your dealer, please call the
General Motors Customer
Assistance Center (CAC) and
provide the following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Page 574 of 594

Black plate (14,1)GMC Sierra Owner Manual - 2011
13-14 Customer Information
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
orRoadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑35.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
Page 585 of 594

Black plate (5,1)GMC Sierra Owner Manual - 2011
INDEX i-5
Engine (cont.)Cooling System Messages . . . 5-44
Drive Belt Routing . . . . . . . . . . . . 12-6
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-44
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Oil Pressure Gauge . . . . . . . . . . 5-16
Overheated Protection
Operating Mode . . . . . . . . . . . 10-28
Overheating . . . . . . . . . . . . . . . . 10-25
Power Messages . . . . . . . . . . . . . 5-45
Pressure Light . . . . . . . . . . . . . . . . 5-31
Running While Parked . . . . . . . . 9-45
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-37
Engine Oil
Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . 9-112
Event Data Recorders . . . . . . . . 13-17
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-27
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-28
Fast Idle System . . . . . . . . . . . . . . . 9-39
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-13
Filter
Engine Air Cleaner . . . . . . . . . 10-19
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-84 Changing . . . . . . . . . . . . . . . . . . . 10-86
Floor Mats . . . . . . . . . . . . . . . . . . . 10-116
Fluid AutomaticTransmission . . . . . . . 10-13, 10-16
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-32
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-54
Power Steering . . . . . . . . . . . . . 10-29
Washer . . . . . . . . . . . . . . . . . . . . . 10-29 Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Four-Wheel Drive . . . . . . . 10-34, 9-54
Four-Wheel-Drive Light . . . . . . . . 5-29
Front Axle . . . . . . . . . . . . . . . . . . . . 10-36
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-84 Additives . . . . . . . . . . . . . . . . . . . . . 9-86
E85 (85% Ethanol) . . . . . . . . . . . 9-87
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-90
Filling the Tank . . . . . . . . . . . . . . . 9-88
Fuels in Foreign Countries . . . . 9-86
Gasoline Specifications . . . . . . . 9-85
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Low Fuel Warning Light . . . . . . . 5-31
Page 588 of 594

Black plate (8,1)GMC Sierra Owner Manual - 2011
i-8 INDEX
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-26
Lap-Shoulder Belt . . . . . . . . . . . . . 3-21
LATCH SystemReplacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-66
Latch, Lower Anchors and Tethers for Children . . . . . . . . . . 3-57
Lighter, Cigarette . . . . . . . . . . . . . . 5-11
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Illumination Control . . . . . . . . . . . . 6-7
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 5-21
Airbag Readiness . . . . . . . . . . . . . 5-20
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-28
Brake System Warning . . . . . . . 5-27
Charging System . . . . . . . . . . . . . 5-24
Cruise Control . . . . . . . . . . . . . . . . 5-32
Engine Oil Pressure . . . . . . . . . . 5-31
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-29
Front Fog Lamps . . . . . . . . . . . . . 5-32 Lights (cont.)
High-Beam On . . . . . . . . . . . . . . . . 5-32
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-31
Safety Belt Reminders . . . . . . . . 5-19
Security . . . . . . . . . . . . . . . . . . . . . . 5-32
StabiliTrak
®Indicator . . . . . . . . . 5-30
Tire Pressure . . . . . . . . . . . . . . . . . 5-30
Tow/Haul Mode . . . . . . . . . . . . . . . 5-29
Locking Rear Axle . . . . . . . . . . . . . 9-73
Locks Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-31
Lower Anchors and
Tethers for Children
(LATCH SYSTEM) . . . . . . . . . . . 3-57
Lumbar Adjustment . . . . . . . . . . . . . 3-6
Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-12
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-8
Scheduled Maintenance . . . . . . 11-2
Transfer Case . . . . . . . . . . . . . . . . 9-54
Malfunction Indicator Lamp . . . . 5-25
Manual Mirrors . . . . . . . . . . . . . . . . 2-15
Manual Mode . . . . . . . . . . . . . . . . . . 9-50
Manual Windows . . . . . . . . . . . . . . 2-19
Memory Features . . . . . . . . . . . . . . 1-13
Messages Airbag System . . . . . . . . . . . . . . . . 5-48
Anti-Theft Alarm System . . . . . . 5-48
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-41
Brake System . . . . . . . . . . . . . . . . 5-42
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-43
Engine Cooling System . . . . . . . 5-44
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-45
Engine Power . . . . . . . . . . . . . . . . 5-45
Page 589 of 594

Black plate (9,1)GMC Sierra Owner Manual - 2011
INDEX i-9
Messages (cont.)Fuel System . . . . . . . . . . . . . . . . . . 5-46
Key and Lock . . . . . . . . . . . . . . . . . 5-46
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
Object Detection System . . . . . 5-46
Ride Control System . . . . . . . . . . 5-47
Starting the Vehicle . . . . . . . . . . . 5-48
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
Transmission . . . . . . . . . . . . . . . . . 5-50
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-41
Vehicle Reminder . . . . . . . . . . . . . 5-50
Washer Fluid . . . . . . . . . . . . . . . . . 5-51
Mirrors Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-15
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-15
Manual Rearview . . . . . . . . . . . . . 2-18
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-15
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-68N
NavigationVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-18
New Vehicle Break-In . . . . . . . . . . 9-34
Noise Control System . . . . . . . . 10-38
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-46
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-14 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . .10-11
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Pressure Light . . . . . . . . . . . . . . . . 5-31 Older Children, Restraints . . . . . 3-49
Online Owner Center . . . . . . . . . . 13-6
OnStar
®System . . . . . . . . . . . . . . . 1-36
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-28
Overheating, Engine . . . . . . . . . . 10-25
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-41
Shifting Out of . . . . . . . . . . . . . . . . 9-43
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-17
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-76
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-69
Brake and P (Park)Mechanism Check . . . . . . . . 10-40
Over Things That Burn . . . . . . . 9-43