radio GMC SIERRA 2015 Owner's Guide

Black plate (103,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
Vehicle Care 10-103
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft lint-free cloth
dampened with water.
.When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming.To clean:
1. Saturate a clean lint-free
colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.

Black plate (1,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (4,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer AssistanceCenter. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-800-462-8583. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
alerts, OnStar onboard vehicle
diagnostic information, and
schedule service appointments.
I(Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.gmc.com to register your
vehicle.

Black plate (12,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
13-12 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/220/310. Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (14,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
13-14 Customer Information
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.

Black plate (7,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
OnStar 14-7
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13-12.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. The PIN will need to be
changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4-ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Black plate (5,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
INDEX i-5
FlexFuelE85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-65
Floor Console Storage . . . . . . . . . . 4-3
Floor Mats . . . . . . . . . . . . . . . . . . .10-105
Fluid AutomaticTransmission . . . . . . . 10-12, 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-40
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 6-5 Bulb Replacement . . . . . . . . . . 10-37
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-59
Four-Wheel Drive . . . . . . . 9-40, 10-29
Four-Wheel-Drive Light . . . . . . . . 5-22
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Axle . . . . . . . . . . . . . . . . . . . . 10-30 Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats Heated and Cooled . . . . . . . . . . . . 3-7
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63 Additives . . . . . . . . . . . . . . . . . . . . . 9-64
Economy Driving . . . . . . . . . . . . . 1-21
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-67
Filling the Tank . . . . . . . . . . . . . . . 9-66
Foreign Countries . . . . . . . . . . . . 9-64
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Low Fuel Warning Light . . . . . . . 5-25
Management, Active . . . . . . . . . . 9-32
Requirements, California . . . . . 9-64
System Messages . . . . . . . . . . . . 5-35
Full-Size Spare Tire . . . . . . . . . . 10-86
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-41 Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Instrument Panel
Fuse Block . . . . . . . . . 10-45, 10-48G
Garage Door Opener . . . . . . . . . . 5-49Programming . . . . . . . . . . . . . . . . . 5-49
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Engine Oil Pressure . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Transmission Temperature . . . . 5-14
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-15
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-35
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5

Black plate (9,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
INDEX i-9
OnStar®Security . . . . . . . . . . . . . . 14-3
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-6
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . 10-23
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-23
Overheating, Engine . . . . . . . . . . 10-21
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-30
Shifting Out of . . . . . . . . . . . . . . . . 9-31
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Brake and P (Park)Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-32 Parking or Backing
Assistance Systems . . . . . . . . . . 9-56
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Passenger Sensing System . . . 3-24
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-42
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . 9-92
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-29
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Privacy
Vehicle Data Recording . . . . . 13-14 Program
Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-52
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Windows . . . . . . . . . . . . . . . . . 2-22
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-19
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-91
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5