towing spec GMC SIERRA 2020 User Guide
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Page 300 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 299
MeasurementHeight Example 1500 (mm)
H1 1 000
H2 1 050
H2−H1 50
(H2−H1)/2 25
H2−[(H2−H1)/2] 1 025
Towing with Model 2500/3500
Trucks 1. Position the truck so that the trailer is ready to connect.
Keep the trailer detached.
2. Measure the height of the top of the front wheel opening at
the fender to the ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight
distribution bars at this time.
4. Measure the height of the top of the front wheel opening on
the fender to the ground (H2).
5. Install and adjust the tension in the weight-distributing bars per
the manufacturers’ recommendations so that the
height of the front fender is
approximately H2−[(H2−H1)/4]
(1/4 the difference between the
two measured ride heights,
below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to
ensure that the manufacturers’
recommendations have
been met.
Page 301 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
300 Driving and Operating
MeasurementHeight Example 2500/3500 (mm)
H1 1 040
H2 1 080
H2−H1 40
(H2−H1)/4 10
H2−[(H2−H1)/4] 1 070
Tires
.
Do not tow a trailer while using a
compact spare tire on the
vehicle.
. Tires must be properly inflated to
support loads while towing a
trailer. See Tires0379 for
instructions on proper tire
inflation.
Fifth-Wheel and Gooseneck
Trailering
Fifth-wheel and gooseneck trailers
can be used with many pickup
models. These trailers place a
larger percentage of the weight
(kingpin weight) on the tow vehicle
than conventional trailers. Make sure this weight does not cause the
vehicle to exceed GAWR or GVWR.
Fifth-wheel or gooseneck kingpin
weight should be 15–25% of the
trailer weight up to the maximum
amount specified in the trailering
chart for the vehicle. See
“Trailer
Weight" under Trailer Towing0292.
The hitch should be in the pickup
bed so that its centerline is over or
slightly in front of the rear axle. Take
care that it is not so far forward that
it will contact the back of the cab in
sharp turns. This is especially
important for short box pickups.
Trailer pin box extensions and
sliding fifth-wheel hitch assemblies
may be used. There should be at
least 15 cm (6 in) of clearance between the top of the pickup box
and the bottom of the trailer shelf
that extends over the box.
Make sure the hitch is attached to
the tow vehicle frame rails. Do not
use the pickup box for support.
Safety Chains
Always attach safety chains
between the vehicle and the trailer.
Instructions about safety chains
may be provided by the hitch
manufacturer or by the trailer
manufacturer.
If the trailer being towed weighs up
to 2 271 kg (5,000 lb) with a
factory-installed step bumper, safety
chains may be attached to the
Page 305 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
304 Driving and Operating
Trailer Lamps
Always check that all trailer lamps
are working at the beginning of each
trip, and periodically on longer trips.
If equipped, the Trailering App will
monitor the RH turn/brake lamp
circuit, LH turn/brake lamp circuit,
running lamp circuit, and reverse
lamp circuits on the trailer. DIC
messages and Trailering App alerts
may be displayed if lighting circuit
issues are detected on the trailer.
Pressing START LIGHT TEST in the
Trailering App automatically
activates the trailer lamps. The
Trailering App is not a substitute for
manually inspecting your trailer
lamps. SeeTrailering App 0310.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul Mode, see
Driver Mode
Control 0238.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. See Tow/Haul Mode 0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Trailer Weight ”under Trailer
Towing 0292.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. Through rolling terrain.
. In stop-and-go traffic.
. In busy parking lots.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage; however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics,
heavy or light steering efforts, and
reduced fuel economy.Integrated Trailer Brake
Control System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for use with electric trailer brakes or
most electric over hydraulic trailer
brake systems. These instructions
apply to both types of electric trailer
brakes.
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to
the trailer brakes is proportional to
the amount of vehicle braking. This
Page 319 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
318 Driving and Operating
associated with Custom Trailer
Profiles in addition to default
checklists.
Trailers View
Touch the Trailers tab to view,
activate, create, edit, or delete
Trailer Profiles.
If a trailer is connected, touch the
Trailer Profile name to activate a
Trailer Profile.
There can be up to five Custom
Trailer Profiles on the vehicle.
The Custom Trailer Profiles and
Guest Trailer are in order of the
most frequently used.
All personalization features are
based on the settings for each
driver in vehicle personalization.
The list of Trailer Profiles is based
on vehicle personalization settings.
Guest Trailer
If the Guest Trailer Profile is the
active Trailer Profile, trailer
detection, connections status, theft,
and the Tow/Haul reminder alerts
can be sent. The system will nottrack total mileage or fuel economy,
but the system will track trip mileage
and fuel economy if the Guest
Trailer Profile is active. The Trailer
Tire Pressure Monitoring System or
maintenance reminders cannot be
set up for a Guest Trailer Profile.
The Guest Trailer Profile cannot be
edited.
Touch
pto learn more about the
Guest Trailer option.
No Trailer Connected
When there is no trailer connected,
Trailer Profiles cannot be activated
but most options can be edited.
Trailer Brake Gain Memory
The system can memorize the brake
gain setting of a Trailer Profile or a
Guest Trailer Profile. When a Trailer
Profile or Guest Trailer Profile is
selected, and a brake gain setting is
set for that Trailer Profile, a quick
notice will appear to indicate that
the system has recalled that
profile’s brake gain setting. If a Trailer Profile is already active
and the brake gain setting had been
set for that Trailer Profile, the quick
notice will trigger whenever the
ignition is turned on.
If there was an error in setting the
brake gain for a Trailer Profile, there
will be a notification. This pop-up
will not appear if the Guest Trailer
Profile is active or if there is no
trailer connected.
Trailer brake gain should be set for
a specific trailering condition and
must be adjusted anytime vehicle
loading, trailer loading, or road
surface conditions change.
Editing a Trailer Profile
Trailer Profile View
Touch to edit any of the following
options in the Trailer Profile view:
.
Trailer Name
. Towing Assistance Setup
. Tire Pressure Setup
. Trailer Maintenance
. Mileage
Page 329 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
328 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 387
Tire Pressure for High-SpeedOperation . . . . . . . . . . . . . . . . . . . 389
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 389
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 390
Tire Inspection . . . . . . . . . . . . . . . . 396
Tire Rotation . . . . . . . . . . . . . . . . . 396
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 398
Buying New Tires . . . . . . . . . . . . . 399
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 401
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 401
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 403
Wheel Replacement . . . . . . . . . . 403
Tire Chains . . . . . . . . . . . . . . . . . . . 404
If a Tire Goes Flat . . . . . . . . . . . . 405
Tire Changing . . . . . . . . . . . . . . . . 407
Full-Size Spare Tire . . . . . . . . . . 418
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 419
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 424 Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 424
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 435
Floor Mats . . . . . . . . . . . . . . . . . . . . 438
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
Page 425 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
424 Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
1500
2500/3500
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are
Page 469 of 502

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
468 Customer Information
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
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GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Customer Information 471
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
467.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number .
Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 077.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
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GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
498 Index
Steering Column Lock . . . . . . . . . . . 38
StepsPower Assist . . . . . . . . . . . . . . . . . . . 36
Stop/Start System . . . . . . . . . . . . . . 213
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 368
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Storage Areas Center Console . . . . . . . . . . . . . . . .114
Floor Console . . . . . . . . . . . . . . . . .115
Glove Box . . . . . . . . . . . . . . . . . . . . .113
Underseat . . . . . . . . . . . . . . . . . . . . .114
Storage Compartments . . . . . . . . . 113
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 199
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 51
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Brake Pad Life . . . . . . . . . . . . . . . . 356
Engine Air Filter Life . . . . . . . . . . 343
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 268
Infotainment . . . . . . . . . . . . . 176, 476
Noise Control . . . . . . . . . . . . . . . . . 362 Systems
Driver Assistance . . . . . . . . . . . . . 256
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 132
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Taillamps
Bulb Replacement . . . . . . . . . . . . 368
Task Lighting . . . . . . . . . . . . . . . . . . . 171
Text Telephone (TTY) Users . . . . 466
Theft-Deterrent Systems . . . . . . . . . 39 Immobilizer . . . . . . . . . . . . . . . . . . . . . 39
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 All-Season . . . . . . . . . . . . . . . . . . . . 379
All-Terrain . . . . . . . . . . . . . . . . . . . . 381
Buying New Tires . . . . . . . . . . . . . 399
Chains . . . . . . . . . . . . . . . . . . . . . . . . 404
Changing . . . . . . . . . . . . . . . . . . . . . 407
Designations . . . . . . . . . . . . . . . . . 383
Different Size . . . . . . . . . . . . . . . . . 401
Full-Size Spare . . . . . . . . . . . . . . . 418
If a Tire Goes Flat . . . . . . . . . . . . 405
Inspection . . . . . . . . . . . . . . . . . . . . 396
Low Profile . . . . . . . . . . . . . . . . . . . 380
Pressure . . . . . . . . . . . . . . . . . 387, 389
Pressure Light . . . . . . . . . . . . . . . . 145
Pressure Monitor Operation . . 390 Tires (cont'd)
Pressure Monitor System . . . . . 389
Rotation . . . . . . . . . . . . . . . . . . . . . . 396
Sidewall Labeling . . . . . . . . . . . . . 381
Terminology and Definitions . . 385
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 401
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 403
Wheel Replacement . . . . . . . . . . 403
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 398
Winter . . . . . . . . . . . . . . . . . . . . . . . . 380
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 280
Tow/Haul Mode . . . . . . . . . . . . . . . . . 226
Tow/Haul Mode Light . . . . . . . . . . . 142
Towing Driving Characteristics . . . . . . . . 287
Equipment . . . . . . . . . . . . . . . . . . . . 296
General Information . . . . . . . . . . 287
Recreational Vehicle . . . . . . . . . . 424
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailer Sway Control (TSC) . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 424
Traction Limited-Slip Differential . . . . . . . 242
Off Light . . . . . . . . . . . . . . . . . . . . . . 143