tow GMC SIERRA 2020 Workshop Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
226 Driving and Operating
10-Speed Automatic TransmissionGear before shifting from D (Drive) to
L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0226.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
prevent the tires from spinning.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission
and engine cooling when driving
down steep hills or mountain
grades, when towing, or when
hauling heavy loads. See
Driver
Mode Control 0238 to activate Tow/
Haul Mode.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 227
For vehicles without Driver Mode
Control, press the Tow/Haul button
on the center stack.
If equipped, the Stop/Start system
will become unavailable when Tow/
Haul Mode is active.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
SeeManual Mode 0224. Tow/Haul
Mode Grade Braking assists in
maintaining desired vehicle speeds
when driving on downhill grades by
using the engine and transmission
to slow the vehicle.
See Towing Equipment 0296.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in 4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
228 Driving and Operating
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear—2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0217.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
An engagement noise and bump is
normal when shifting between 4
n
and 4mor N (Neutral), with the
engine running. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0235.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0424
or
Towing the Vehicle 0424.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
conditions are variable. When
driving in AUTO, the front axle is
engaged, and the vehicle's power is
sent to the front and rear wheels

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
238 Driving and Operating
If HDC is to be used for more than
three minutes or on grades steeper
than 25%, the transfer case should
be put into Four-Wheel Drive Low (4
n) to reduce the possibility of brake
overheating.
Noise from the Electronic Brake
Control Module (EBCM) is normal
when HDC is active.
When HDC is activated, the initial
HDC speed is set to the current
driving speed. It can be increased or
decreased by pressing +RES or
SET- on the steering wheel, or by
applying the accelerator or brake
pedal. This adjusted speed
becomes the new set speed.
HDC will remain enabled between
30 and 60 km/h (19 and 37 mph);
however, vehicle speed cannot be
set or maintained in this range. HDC
will automatically disable if the
vehicle speed is above 80 km/h
(50 mph) or above 60 km/h
(37 mph) for at least 30 seconds.
5must be pressed again to
re-enable HDC. HDC may disable
after an extended period of use. If this happens, HDC will require
time to cool down. The length of
time HDC remains active depends
on road conditions, grade, set
speed, vehicle loading, and outside
temperature.
When enabled, if the vehicle speed
is above 30 km/h (19 mph) and
below 60 km/h (37 mph), a DIC
message will display.
Driver Mode Control
This feature adds a sportier feel,
provides a more comfortable ride,
or assists in different weather
conditions or terrain. Depending on
the option package, available
features, and mode selected; the
suspension, steering, and
powertrain will change settings to
achieve the desired mode
characteristics. If the vehicle is
equipped with magnetic ride control,
selecting the various Driver Modes
enhances the ride performance for
the road conditions and the
selected mode.
Mode availability is dependent upon
vehicle trim level, region, and
optional features.
Not all drive modes are available
on. 1500 series vehicles may have
Normal, Sport, Off Road, Terrain,
and Tow Haul. 2500/3500 series
vehicles may have Normal, Off
Road, and Tow/Haul.
Mode Activation
To activate and deactivate Tow/Haul
turn the Drive Mode knob to the left.
For activation of modes other than
Tow/Haul, turn the Drive Mode knob
to the right.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
240 Driving and Operating
Off-Road Mode
Use to improve driving at moderate
speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered
roads that have not been groomed
or plowed.
The accelerator pedal will be more
sensitive to provide finer control of
the torque at the wheels.
StabiliTrak/Electronic Stability
Control (ESC), the Antilock Brake
System (ABS), and the Traction
Control System (TCS) will change
for optimal off-road performance.
Use this mode for public off-road
recreational driving. SeeOff-Road
Driving 0191.
When selected, the Off-Road Mode
indicator light displays in the
instrument cluster. Tow/Haul Mode
This feature assists when pulling a
heavy trailer or a heavy load. See
Tow/Haul Mode
0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle’s Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0292.
Tow/Haul Mode is most useful when
pulling a heavy trailer or a heavy
load under the following conditions:
. Through rolling terrain
. In stop-and-go traffic
. In busy parking lots where
improved low speed control of
the vehicle is desired
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to
selecting Tow/Haul Mode when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and transmission driving characteristics,
heavy or light steering, and reduced
fuel economy.
When selected, the Tow/Haul Mode
light will display in the instrument
cluster.
If the vehicle is turned off with Tow/
Haul Mode active and then restarted
within four hours or less, Tow/Haul
will remain active. Otherwise the
vehicle will start in Normal Mode.
Terrain Mode
Use for finer control during low
speed, off-road driving. When using
this mode it will mimic the
characteristics of four-wheel-drive
low (4
n) without the torque
capabilities.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 245
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previously set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET–will result in cruise
control set to the current vehicle
speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed.
While going downhill, cruise braking
helps maintain driver selected
speed.
Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection Mode. It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
For other forms of descent control,
see
Hill Descent Control (HDC)
0 237, Automatic Transmission
0 221, and Tow/Haul Mode 0226.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or the ignition is turned off.
Adaptive Cruise Control
(1500 Series)
If equipped, Adaptive Cruise Control
(ACC) allows the cruise control set
speed and following gap to be
selected. Read this entire section
before using this system. The
following gap is the following time
between your vehicle and a vehicle
detected directly ahead in your path,
moving in the same direction. If no
vehicle is detected in your path,
ACC works like regular cruise
control. ACC uses a windshield
mounted front camera sensor.
If a vehicle is detected in your path,
ACC can apply acceleration or
limited, moderate braking to
maintain the selected following gap.
To disengage ACC, apply the brake.
If ACC is controlling the vehicle
speed when the Traction Control
System (TCS) or StabiliTrak/
Electronic Stability Control (ESC)
system activates, ACC may
automatically disengage. See
Traction Control/Electronic Stability
Control 0235. When road
conditions allow ACC to be safely

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
246 Driving and Operating
used, ACC can be turned back on.
Disabling the TCS or StabiliTrak/
ESC system will disengage and
prevent engagement of ACC.
ACC can reduce the need for you to
frequently brake and accelerate,
especially when used on
expressways, freeways, and
interstate highways. When used on
other roads, you may need to take
over the control of braking or
acceleration more often.
{Warning
ACC has limited braking ability
and may not have time to slow
the vehicle down enough to avoid
a collision with another vehicle
you are following. This can occur
when vehicles suddenly slow or
stop ahead, or enter your lane.
Also see“Alerting the Driver” later
in this section. Complete attention
is always required while driving
and you should be ready to take
action and apply the brakes. See
Defensive Driving 0187.
{Warning
ACC will not detect or brake for
children, pedestrians, animals,
or other objects.
Do not use ACC when:
. On winding and hilly roads
or when the camera sensor
is blocked by snow, ice,
or dirt. The system may not
detect a vehicle ahead.
Keep the windshield and
headlamps clean.
. When visibility is poor due
to rain, snow, fog, dirt,
insect residue, or dust;
when other foreign objects
obscure the camera’s view;
or when the vehicle in front
or oncoming traffic causes
additional environmental
obstructions, such as road
spray. ACC performance is
limited under these
conditions.
(Continued)
Warning (Continued)
.On slippery roads where
fast changes in tire traction
can cause excessive
wheel slip
. With extremely heavy cargo
loaded in the cargo area or
rear seat
. When towing a trailer

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
254 Driving and Operating
Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Objects Not Directly in Front of
Your Vehicle
The detection of objects in front of
the vehicle may not be possible if:
.The vehicle or object ahead is
not within your lane.
. The vehicle ahead is shifted, not
centered, or is shifted to one
side of the lane. Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or
roadside objects may be incorrectly
detected when located along the
roadway.
Do Not Use ACC on Hills and
When Towing a Trailer
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills.
If the brakes are applied, ACC
disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.
Step lightly on the brake pedal. .
Press
*.
. Press
J.
Erasing Speed Memory
The ACC set speed is erased from
memory if
Jis pressed or if the
ignition is turned off.
Weather Conditions Affecting ACC
If the interior temperature is
extremely high, the instrument
cluster may indicate that ACC is
temporarily unavailable. This can be
caused by extreme hot weather
conditions with direct sunlight on the
front camera. ACC will return to
normal operation once the cabin
temperature is lower.
Conditions that are associated with
low visibility, such as fog, rain,
snow, or road spray, may limit ACC
performance. Water droplets from
rain or snow that remain on the
windshield may also limit ACC’s
ability to detect objects.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 263
Available Articulation
Functionality/
Picture-in-Pictue Side
View on the
infotainment display
when a camera view is
active. Each touch will
toggle through the Rear
Trailer View, Trailer Tow
Mirror View and Combo
View. To access this
view when in a forward
gear above 12 km/h
(8 mph), touch
CAMERA on the
infotainment display and
touch the Interior Rear
Trailer View/Rear Side
View with Available
Articulation
Functionality/
Picture-in-Picture Side
View icon. Touch X
to exit.
. Rear Side View with
Available Articulation
Functionality provides a
rearward split view of
the left and right sides
of the vehicle and trailer. When in a forward gear
the view well
automatically pan to
show more of the left or
right side based on the
position of the trailer.
The feature is available
when a trailer is
connected. To select,
touch Rear trailer View/
Rear Side View with
Available Articulation
Functionality/
Picture-in-Picture Side
View on the
infotainment display
when a camera view is
active. Each touch will
toggle through the Rear
Trailer View, trailer tow
Mirror view and Combo
View. To access this
view when in a forward
gear above 12 km/h
(8 mph), Touch
CAMERA on the
infotainment display and
touch the Rear Trailer
View/Rear Side View
with Available
Articulation
Functionality/
Picture-in-Picture Side
icon. Touch X to exit.
. Provides a rearward
split view of the left and
right sides of the vehicle
and trailer with an
overlay view of the area
behind the trailer. The
feature is available
when a trailer is
connected. the feature
requires user installation
of an accessory trailer
camera on the rear
exterior surface of the
trailer per the accessory
trailer camera
installation instructions
(see your dealer for
accessory trailer
camera(s) and
information). To select,
touch Rear Trailer View/
Rear Side View with
Available Articulation
Functionality/
Picture-in-Picture Side
view on the infotainment

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
264 Driving and Operating
display when a camera
view is active. Each
press of the button will
toggle through the Rear
Trailer View, Trailer Tow
mirror View and Combo
View. To access this
view when in a forward
gear above 12 km/h
(8 mph), touch
CAMERA on the
infotainment display and
touch the Rear Trailer
View/Rear Side View
with Available
Articulation
Functionality/
Picture-in-Picture Side
View icon. Touch X
to exit.
HD Surround Vision with Trailer
Camera Provisions
If equipped, this feature provides
additional views to aid in trailering/
towing. The system shows multiple
views in the infotainment display
using five cameras mounted around
the vehicle and up to two additional
accessory cameras that can be mounted on or in a trailer. The front
camera is in the grille under the
front emblem, the side cameras are
on the bottom of the outside mirrors,
the rear camera is in the tailgate
handle and the bed camera is
mounted on the rear of the cab.
Additionally, up to two accessory
cameras can be mounted to the rear
and/or interior of the trailer. See
your dealer for accessory trailer
cameras. To access, touch
CAMERA on the infotainment
display or shift to R (Reverse). To
return to the previous screen when
not in reverse, touch the Home or
Back buttons on the infotainment
display.
Available camera views:
.
Front/Rear Standard View
. Front/Rear Top-Down View
. Rear Bowl View
. Front/Rear Side View
. Hitch View
. Bed View
. Rear trailer View .
Rear Side view with a available
articulation functionality
. Picture-in-Picture Side View
. Interior Trailer View
. Transparent trailer View
. Surround View
. Guidance Lines
. Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision
system can display various views
surrounding the vehicle in the
infotainment display using four
cameras mounted around the
vehicle. The front camera is in the
grille under the front emblem, the
side cameras are on the bottom of
the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be
accessed by selecting CAMERA in
the infotainment display or when the
vehicle is shifted into R (Reverse).
To return to the previous screen
sooner, when not in R (Reverse),
press the Home or Back button on