service GMC SIERRA 2022 Owners Manual

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
432 Service and Maintenance
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle. Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See
Recommended Fluids and
Lubricants 0434 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns.
Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Service and Maintenance 433
.Trained dealer technicians can inspect and
recommend the right tires. Your dealer
can also provide tire/wheel balancing
services to ensure smooth vehicle
operation at all speeds. Your dealer sells
and services name brand tires.
Vehicle Care
To help keep the vehicle looking like new,
vehicle care products are available from your
dealer. For information on how to clean and
protect the vehicle’s interior and exterior,
see Interior Care 0419 and
Exterior Care 0414. Wheel Alignment
Wheel alignment is critical for ensuring that
the tires deliver optimal wear and
performance.
.Signs that the alignment may need to be
adjusted include pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required equipment
to ensure proper wheel alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean and
clear.
.Signs of damage include scratches, cracks,
and chips.
.Trained dealer technicians can inspect the
windshield and recommend proper
replacement if needed.
Wiper Blades
Wiper blades need to be cleaned and kept in
good condition to provide a clear view.
.Signs of wear include streaking, skipping
across the windshield, and worn or split
rubber.
.Trained dealer technicians can check the
wiper blades and replace them when
needed.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
434 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see“Recommended Fluids and Lubricants”
in the Duramax diesel supplement.
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission (8-Speed Transmission) DEXRON-HP Automatic Transmission Fluid.
Automatic Transmission (10-Speed Transmission) DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Chassis lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. See Cooling System
0 352.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1
full synthetic is recommended. See Engine Oil0348.
Front and Rear Axle Driveshaft Splines See your dealer.
Front Axle (Four-Wheel Drive) and Rear Axle See your dealer. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid. See Brake Fluid0360.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Service and Maintenance 435
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
IWith high capacity air cleaner 84121219 A3244C
IWithout high capacity air cleaner 84121217 A3246C

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
436 Service and Maintenance
PartGM Part NumberACDelco Part Number
Oil Filter
I2.7L L4 55495105
PF66
I5.3L V8 12707246
PF63
I6.2L V8 12707246
PF63
Passenger Compartment Air Filter 13508023CF185
Spark Plugs
I2.7L L4 12688094
41-106-IP
I5.3L V8 12622441
41-114
I6.2L V8 12622441
41-114
Wiper Blades IDriver Side –55 cm (21.7 in) 84578275
—
IPassenger Side –55 cm (21.7 in) 84578275
—

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Service and Maintenance 437
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
438 Technical Data
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 438
Service Parts Identification . . . . . . . . . . . . 438
Vehicle Data
Capacities and Specifications . . . . . . . . . . 439
Engine Drive Belt Routing . . . . . . . . . . . . . 441
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0439 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar that
you can scan for the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
a label inside of the glove box.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
442 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 442
Customer Assistance Offices . . . . . . . . . . . 444
Customer Assistance for TextTelephone (TTY) Users . . . . . . . . . . . . . . . 444
Online Owner Center . . . . . . . . . . . . . . . . . 444
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Roadside Assistance Program . . . . . . . . . . 445
Scheduling Service Appointments . . . . . 447
Courtesy Transportation Program . . . . . 447
Collision Damage Repair . . . . . . . . . . . . . . 448
Publication Ordering Information . . . . . 449
Radio Frequency Statement . . . . . . . . . . . 450
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 450
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 450
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 451
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Event Data Recorders . . . . . . . . . . . . . . . . . . 452
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Infotainment System . . . . . . . . . . . . . . . . . . 452Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Customer Information 443
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting GMC, remember that your
concern will likely be resolved at a dealer's
facility. That is why we suggest following
Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by the
BBB National Programs, Inc. to settle automotive disputes regarding vehicle
repairs or the interpretation of the New
Vehicle Limited Warranty. Although you
may be required to resort to this informal
dispute resolution program prior to filing a
court action, use of the program is free of
charge and your case will generally be heard
within 40 days. If you do not agree with the
decision given in your case, you may reject
it and proceed with any other venue for
relief available to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
https://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
444 Customer Information
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
GMC encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail GMC, the
letter should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.gmc.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-888-881-3302From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), GMC has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with GMC by dialing:
1-888-889-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The GMC Owner Center (U.S.)
my.gmc.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:
Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.