dead battery GMC SIERRA 2022 Owners Manual

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Keys, Doors, and Windows 17
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Tailgate
If equipped, keyless unlocking of the exterior
door handles and tailgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the tailgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle. Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash twice quickly to
indicate access is enabled.
Passive Locking
This feature will lock the vehicle several
seconds after all doors are closed, if the
vehicle is off and at least one RKE
transmitter has been removed from the
interior, or none remain in the interior.
If other electronic devices interfere with the
RKE transmitter signal, the vehicle may not
detect the RKE transmitter inside the vehicle.
If passive locking is enabled, the doors may
lock with the RKE transmitter inside the
vehicle. Do not leave the RKE transmitter in
an unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see “Remote Lock,
Unlock, Start” underVehicle Personalization
0 137.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an RKE
transmitter is left in the vehicle, the horn
will chirp three times after all doors are
closed. To turn on or off see Vehicle
Personalization 0137.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open and
then all doors are closed, the vehicle will
check for RKE transmitters inside. If an RKE
transmitter is not detected, the Driver
Information Center (DIC) will display NO
REMOTE DETECTED and the horn will chirp
three times. This occurs only once each time
the vehicle is driven. To turn on or off see
Vehicle Personalization 0137.
Key Access
To access a vehicle with a dead transmitter
battery, see Door Locks021.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
24 Keys, Doors, and Windows
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
In the case of a dead battery, the tailgate
can be opened manually. Contact your
dealer or Roadside Assistance.
If equipped, to lock or unlock the tailgate,
use the RKE transmitter or the key. See
Remote Keyless Entry (RKE) System
Operation 014.
The vehicle must be in P (Park).
To open the tailgate:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves.
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.
Power Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Vehicle Care 409
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (−) will go to a
heavy, unpainted metal engine part or to
a remote negative (−) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(−) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (−) cable to the negative (−)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal. 8. Do not let the other end touch metal.
Connect the other end of the positive (+)
cable to the good battery positive (+)
terminal. Use a remote positive (+)
terminal if the vehicle has one.
9. Connect one end of the black negative (−) cable to the good battery negative
(−) terminal. Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (−) cable to the discharged battery
negative (−) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
(Continued)
Caution (Continued)
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
410 Vehicle Care
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
Vehicles Equipped with Electronic Shifter
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to
“Car Wash Mode” underAutomatic
Transmission (Mechanical Shifter) 0231 or
Automatic Transmission (Electronic Shifter)
0 233 to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
toJump Starting - North America 0407
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
Vehicles Equipped with Mechanical
Transmission Range Select Shifter
.The vehicle must be in N (Neutral) and
the Electric Parking Brake must be
released when loading the vehicle onto a
flatbed tow truck. If the 12-volt battery is
dead and/or Electric Parking Brake is not
released, the vehicle will not move. Try to
jump start the vehicle with a known good
12-volt battery, shift the car into
N (Neutral), and release the Electric
Parking Brake. Refer to Jump Starting -
North America 0407.
If jump starting is unsuccessful, the vehicle
will not move. Tire skates or dollies must be
used under the non-rolling tires to prevent
vehicle damage.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
446 Customer Information
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.