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GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
406 Customer Information
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
408 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 408
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 410
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
Or

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Index 417
Assistance Systems (cont'd)Parking and Backing . . . . . . . . . . . . . . . . . . . 248
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 39
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Emergency Braking (AEB) . . . . . . . . . . . . . . 259
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 141
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 309
Transmission Shift Lock ControlFunction Check . . . . . . . . . . . . . . . . . . . . . . . 322
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 232
Auxiliary
Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 144
Avoiding Untrusted Media Devices . . . . . . . .158
Axle Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
B
BatteryExterior Lighting Battery Saver . . . . . . . . 147
Load Management . . . . . . . . . . . . . . . . . . . . . 147 Battery (cont'd)
Power Protection . . . . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . . . . . . . . . .319, 367
Blade Replacement, Wiper . . . . . . . . . . . . . . . 323
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 39
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 176, 177
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . . 317
System Warning Light . . . . . . . . . . . . . . . . . 122
Brake Pad Life System . . . . . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . . 239
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Automatic Emergency (AEB) . . . . . . . . . . . 259
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 221
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 325 Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 325
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
License Plate Lamps . . . . . . . . . . . . . . . . . . . 327 Bulb Replacement (cont'd)
Taillamps, Turn Signal, Stoplamps,
and Back-up Lamps . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 352
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 302
California Proposition 65 Warning . . . . . 1, 367
Camera
Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 248
Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 393
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 229
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 212
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center High-Mounted Stoplamp (CHMSL)
and Cargo Lamp . . . . . . . . . . . . . . . . . . . . . 327
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
424 Index
PhoneApple CarPlay and Android Auto . . . . . . . . 181
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 176, 177
Pickup Conversion to Chassis Cab . . . . . . . . 300
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 147
Retained Accessory (RAP) . . . . . . . . . . . . . . 227
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 51
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 64
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 405
Problems with Route Guidance . . . . . . . . . . 170
Program Courtesy Transportation . . . . . . . . . . . . . . . 401
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 264
Proposition 65 Warning
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Proposition 65 Warning, California . . . . . . . 367
Publication Ordering Information . . . . . . . . 404
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Data System (RDS) . . . . . . . . . . . . . . . . . . . . . . 157
Frequency Statement . . . . . . . . . . . . . . . . . . 404
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cross Traffic Alert (RCTA) System . . . . . . 257
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Vision Camera (RVC) . . . . . . . . . . . . . . . . . . . 248
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rearview Mirror Truck Bed Camera . . . . . . . . . . . . . . . . . . . . . . 43
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .41
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .52 Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Recommended Fluids and Lubricants . . . . . 389
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Recreational Vehicle Towing . . . . . . . . . . . . . . 371
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Remote
Keyless Entry (RKE) System . . . . . . . . . . . . . . 12
Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 14
Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Replacing
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 75
LATCH System Parts After a Crash . . . . . . 92
Seat Belt System Parts after a Crash . . . . 65
Reporting Safety Defects
Canadian Government . . . . . . . . . . . . . . . . . 405
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 405
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 404