infotainment GMC SIERRA 2023 Manual Online

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 257
vehicle personalization. The On with Towbar
setting allows Park Assist to work properly
with a trailer hitch. Some larger trailer
hitches may not be compatible.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select“Vehicle”to display the
list of available options and select “Collision/
Detection Systems”.
Turn off Park Assist when towing a trailer.
To turn the “Rear Camera Park Assist
Symbols” on or off, touch the Settings icon
on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Collision/Detection
Systems”.
Rear Cross Traffic Alert (RCTA)
System
If equipped, Rear Cross Traffic Alert (RCTA)
displays a red warning triangle with a left
or right pointing arrow on the infotainment
display to warn of traffic coming from the
left or right. This system detects objects
coming from up to 20 m (65 ft) from the left
or right side of the vehicle. When an object
is detected, either three beeps sound from
the left or right or three Safety Alert Seat pulses occur on the left or right side,
depending on the direction of the detected
vehicle.
Driving With a Trailer
Use caution while backing up when towing
a trailer. The RCTA feature is automatically
disabled when a trailer is attached to the
vehicle.
Turning the Features On or Off
The
Xbutton on the center stack is used
to turn on or off the Rear Park Assist (RPA),
and Backing Warning and Reverse Automatic
Braking (RAB) systems at the same time.
The indicator light next to the button comes
on when the features are on and turns off
when the features have been disabled.
Turn off RPA, RCTA, and RAB when towing a
trailer.
RCTA can be turned on or off using the
infotainment system. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Keep Assist (LKA), Lane Departure
Warning (LDW), Side Blind Zone Alert (SBZA),
Lane Change Alert (LCA), and/or the
Automatic Emergency Braking (AEB) can help
to avoid a crash or reduce crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
258 Driving and Operating
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 205.
FCA can be disabled through vehicle settings.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair. Collision Alert
With Head-Up Display
Without Head-Up Display
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front, or both sides of the Safety
Alert Seat will pulse five times. When this
Collision Alert occurs, the brake system may
prepare for driver braking to occur more
rapidly which can cause a brief, mild
deceleration. Continue to apply the brake
pedal as needed.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
260 Driving and Operating
Warning (Continued)
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may engage the Electric
Parking Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly press the
accelerator pedal.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead.
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Collision/
Detection Systems”.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone, or blind spot
areas. When the vehicle is in a forward gear,
the left or right side mirror display will light
up if a moving vehicle is detected in that
blind zone. If the turn signal is activated and
a vehicle is also detected on the same side,
the display will flash as an extra warning
not to change lanes. Since this system is

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
262 Driving and Operating
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems. If LCA
is disabled by the driver, the LCA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driving on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
During a trip, the LCA system is not
operational until the vehicle reaches
24 km/h (15 mph).
LCA displays may not come on when
passing a vehicle quickly, for a stopped
vehicle, or when towing a trailer. The LCA
detection zones that extend back from the
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service.LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0374. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the LCA displays do not light up when
moving vehicles are in the side blind zone or
are rapidly approaching this zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
Radio Frequency Information
See Radio Frequency Statement 0404.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane
markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
(Continued)

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 287
If the vehicle is equipped with a trailer tire
pressure monitoring system, see the trailer
tire pressure monitoring system description
and the trailering app.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old.
Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Trailering App
Trailer Lights App
If equipped, the Trailer Lights App is on the
infotainment home screen.Touch Start to cycle the trailer lamps on and
off to determine if they are working. The
test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The vehicle is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assistance
features.
The Trailering App Preview will appear when
the Trailering App is opened for the first
time from the Home Page. Touch GET
STARTED in the Trailering App to go into
the app.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
After the pop-up is displayed three times,
Don’t Remind Me will display and touching
that will turn off the trailer detection
pop-up. To turn the Trailer Detection Alert
on, select ON in the Settings tab.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up will appear with a
list of all of the custom Trailer Profiles made
on the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 289
trailer tires are rotated or replaced. See
“Editing a Trailer Profile”later in this section
for tire pressure sensor relearn information.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to re-adjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:
1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash. The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.
Maintenance Reminders
To set up maintenance reminders, touch the
Trailer Maintenance icon. Select Yes to set
up the maintenance reminders for the
Trailer Profile. Follow the on-screen prompts.
The maximum number of reminders is 50.
Select No to return to the previous screen.
Towing Assistance
To set up towing assistance features,
if equipped, touch the Towing
Assistance icon.
Touch Yes to begin set up or touch No to
return to the previous screen.
1. Select the number of axles on the trailer.
2. Enter trailer dimensions as prompted.
3. Follow the on-screen instructions to complete setup for available features. Certain trailer features require a compatible
trailer profile configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Transparent Trailer Setup
If equipped, a rear trailer camera must be
mounted on the trailer and electrically
connected to the vehicle before transparent
trailer feature can be used. See
Assistance
Systems for Parking or Backing 0248.
Trailer dimensions must be in range and the
transparent trailer must be calibrated prior
to use:
.Trailer Length: 300 cm (118.1 in) –970 cm
(381.8 in). Measure from center of coupler
to furthest rear point on the trailer.
.Trailer Width: 120 cm (47.2 in) –260 cm
(102.3 in). Measure from left edge to
right edge.
.Trailer Height: 1 cm (0.39 in) –450 cm
(177.1 in). Measure from ground to tallest
point.
.Hitching Point Length: 180 cm (70.8 in) –
970 cm (381.8 in). Measure from center of
coupler to middle of tires.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 291
Average Fuel Economy
Touch to view the average fuel economy of
the vehicle while the Trailer Profile is active.
Connections
1. Light Test Start Button
2. Trailer Electrical Diagnostics
Connections: OK
If a trailer connection is detected, the view
will display OK.
Trailer Connections Status
When a trailer is connected, the Trailering
App System detects the trailer connection
using the Park and Stop/Turn Signal lighting
circuits and alerts the driver by requesting atrailer profile setup through the Trailering
App System on the infotainment screen. The
Trailer Detection Alert setting must be
enabled for the alert to display when a
trailer is connected. When a trailer is
connected and the vehicle is off, the
Trailering App System will periodically pulse
the lighting circuits of the trailer to verify it
is still connected. The trailer lights may
periodically flash as a result of this trailer
connection detection. These flashes may be
more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App System has built-in
protections to prevent the battery from
draining. When Theft Alert is also enabled
the frequency and pattern of this flashing
will change.
If a connected trailer becomes disconnected,
the trailer disconnect message will appear
on the DIC immediately, if vehicle is on,
or the next time the vehicle is turned on .
Check your trailer connection if needed.
Connection Problem
If any of the trailer connections are lost, a
message about the connection issue will
appear on the Driver Information Center
(DIC). The infotainment display will also
show the connection issue in the Connection
Status view.
If a trailer connection is not detected, the
Trailering App will not display the
Connection Status screen.
Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights.
A message about the lighting issue will
appear on the DIC. The infotainment display
will also show the lighting issue in the
Connection Status view. Repair your trailer
lights if needed. A trailer lighting issue is
not covered by your GM warranty.
Diagnose View
Touch Diagnose to see more information
about the connection problem.
This view will display the names of the
trailer connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
336 Vehicle Care
FusesUsage
F1 Right Doors
F2 Left Doors
F3 Universal Garage Door Opener
F4 –
F5 –
F6 Front Blower
F8 Lumbar Switch
F10 Body Control Module 6/ Body Control Module 7
F11 Seat/Column Lock Module
F12 Body Control Module 3/ Body Control Module 5
F14 Mirrors/Windows Module F17 Steering Wheel Controls
F18 Video Processing Module/ Obstacle Detection
F19 DLIS –Discrete Logic
Ignition Switch
F20 Ventilated Seats F21 NOT R/C Fuses
Usage
F22 Heated Steering Wheel
F23 MISC R/C
F24 Power Take Off/Reflective Light Auxiliary Display/
Instrument Panel Cluster/
Central Gateway Module/
Inside Rear View Mirror/
Overhead Console Module
Ignition
F25 Heating, Ventilation, and Air Conditioning Ignition/
Heating, Ventilation, and
Air Conditioning Auxiliary
F26 USB Ports/Special Equipment Option Retained
Accessory Power
F27 Accessory Power Outlet/ Retained Accessory Power
F28 Accessory Power Outlet/ Battery
F30 Sensing and Diagnostic Module/Parking Brake
F31 Body Control Module 4 Fuses
Usage
F32 Special Equipment Option/ Data Link Connection
F33 Body Control Module 8
F34 Cargo Lamp
F40 CGM –Central Gateway
Module
F41 Infotainment 1
F42 TCP –Telematics
Connectivity Platform
F43 –
F44 –
F45 Body Control Module 2
F46 Heating, Ventilation, and Air Conditioning/Battery 1
F47 Instrument Panel Cluster/ Battery
F48 Transmission Control Module
F49 Body Control Module 1 F50 –
F51 Battery 1
F52 Battery 2

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Vehicle Care 337
FusesUsage
F53 –
F54 Sunroof F55 Driver Power Seat
F56 DC DC TRANS 1 F57 DC DC TRANS 2
F58 Infotainment 2
Circuit
Breakers Usage
1 Accessory Power Outlet 2
2 Accessory Power Outlet 1/ Cigarette Lighter
3 –
4 –
Relays Usage
K1 Run/Crank
K2 Retained Accessory Power/ Accessory 1
K4 –
K5 –Wheels and Tires
Tires
Every new GM vehicle has high-quality
tires made by a leading tire
manufacturer. See the warranty manual
for information regarding the tire
warranty and where to get service. For
additional information refer to the tire
manufacturer.
{Warning
.Poorly maintained and improperly
used tires are dangerous.
.Overloading the tires can cause
overheating as a result of too
much flexing. There could be a
blowout and a serious crash. See
Vehicle Load Limits 0215.
.Underinflated tires pose the same
danger as overloaded tires. The
resulting crash could cause serious
injury. Check all tires frequently to
(Continued)
Warning (Continued)
maintain the recommended
pressure. Tire pressure should be
checked when the tires are cold.
.Overinflated tires are more likely
to be cut, punctured, or broken by
a sudden impact —such as when
hitting a pothole. Keep tires at the
recommended pressure.
.Worn or old tires can cause a
crash. If the tread is badly worn,
replace them.
.Replace any tires that have been
damaged by impacts with
potholes, curbs, etc.
.Improperly repaired tires can cause
a crash. Only your dealer or an
authorized tire service center
should repair, replace, dismount,
and mount the tires.
(Continued)

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
396 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 396
Customer Assistance Offices . . . . . . . . . . . 398
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 398
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Roadside Assistance Program . . . . . . . . . . 399
Scheduling Service Appointments . . . . . . 401
Courtesy Transportation Program . . . . . 401
Collision Damage Repair . . . . . . . . . . . . . . 402
Publication Ordering Information . . . . . 404
Radio Frequency Statement . . . . . . . . . . . 404
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 404
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 405
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 405
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 406
Event Data Recorders . . . . . . . . . . . . . . . . . 406
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Infotainment System . . . . . . . . . . . . . . . . . . 407Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).