service GMC SIERRA CLASSIC 2007 Owners Manual

GMC and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. GMC and General Motors of Canada
reserve the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
647

Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this, and
ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts.
648

In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may
be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
649

In addition, once GM collects or receives data,
GM may:
use the data for GM research needs,
make it available for research where
appropriate condentiality is to be maintained
and need is shown, or
share summary data which is not tied to a
specic vehicle with non-GM organizations
for research purposes.
Others, such as law enforcement, may have
access to the special equipment that can read the
information if they have access to the vehicle
or the device that stores the data.
If your vehicle has OnStar
®, please check the
OnStar®subscription service agreement or
manual for information on its operations and
data collection.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and
quality replacement parts. Poorly performed
collision repairs will diminish your vehicle’s resale
value, and safety performance can be
compromised in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts made
with the same materials and construction methods
as the parts with which your vehicle was
originally built. Genuine GM Collision parts are
your best choice to assure that your vehicle’s
designed appearance, durability, and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
651

If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your lease
carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it by a
police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 644for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
653

In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from
Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
657

Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
will include the Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE:
$35.00 US + Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00 US + Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, please specify year
and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
658

Cigarette Lighter.......................................... 229
Cleaning
Aluminum or Chrome-Plated Wheels........ 594
Exterior Lamps/Lenses............................. 593
Fabric/Carpet........................................... 590
Finish Care.............................................. 593
Inside of Your Vehicle.............................. 589
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 591
Leather.................................................... 591
Tires........................................................ 595
Underbody Maintenance........................... 596
Washing Your Vehicle.............................. 592
Weatherstrips........................................... 592
Windshield and Wiper Blades................... 594
Climate Control System............................... 230
Dual......................................................... 231
Dual Automatic......................................... 235
Outlet Adjustment..................................... 243
Clutch, Hydraulic......................................... 501
Collision Damage Repair............................. 651
Comfort Guides, Rear Safety Belt................. 41
Compass............................................176, 180
Content Theft-Deterrent............................... 131
Control of a Vehicle..................................... 360Coolant
Engine Temperature Gage........................ 256
Heater, Engine......................................... 139
Surge Tank Pressure Cap........................ 505
Cooling System........................................... 508
Cruise Control............................................. 217
Cruise Control Light.................................... 263
Cupholder(s)................................................ 202
Customer Assistance Information
Courtesy Transportation........................... 647
Customer Assistance for Text
Telephone (TTY) Users ......................... 642
Customer Assistance Offices.................... 642
Customer Satisfaction Procedure.............. 638
GM Mobility Reimbursement Program...... 643
Reporting Safety Defects to General
Motors.................................................. 656
Reporting Safety Defects to the
Canadian Government.......................... 656
Reporting Safety Defects to the
United States Government.................... 656
Roadside Assistance Program.................. 644
Service Publications Ordering
Information........................................... 657
662

D
Daytime Running Lamps............................. 222
Defensive Driving........................................ 356
Delayed Locking.......................................... 122
Doing Your Own Service Work.................... 469
Dome Lamp Override.................................. 227
Dome Lamps............................................... 226
Door
Delayed Locking...................................... 122
Locks....................................................... 120
Power Door Locks................................... 121
Programmable Automatic Door Locks....... 123
Rear Door Security Locks........................ 126
Rear Doors.............................................. 126
Driver
Position, Safety Belt................................... 27
Driver Information Center (DIC)................... 265
DIC Operation and Displays..................... 266
DIC Vehicle Customization....................... 282
DIC Warnings and Messages................... 270
Driving
At Night................................................... 391
City.......................................................... 396
Defensive................................................. 356
Drunken................................................... 357
Freeway................................................... 397Driving (cont.)
Hill and Mountain Roads.......................... 400
In Rain and on Wet Roads...................... 392
Off-Road.................................................. 372
Recovery Hooks....................................... 408
Rocking Your Vehicle to Get it Out.......... 407
Winter...................................................... 402
Dual Automatic Climate Control System....... 235
Dual Climate Control System....................... 231
Dual Tire Operation..................................... 552
DVD
Rear Seat Entertainment System............. 334
E
Electrical System
Add-On Equipment................................... 599
Center Instrument Panel Fuse Block........ 602
Fuses and Circuit Breakers...................... 600
Instrument Panel Fuse Block................... 600
Power Windows and Other Power
Options................................................. 599
Underhood Fuse Block............................. 603
Windshield Wiper Fuses........................... 599
Engine
Air Cleaner/Filter...................................... 491
Battery..................................................... 520
663

Engine (cont.)
Check and Service Engine Soon Light..... 258
Coolant.................................................... 502
Coolant Heater......................................... 139
Coolant Temperature Gage...................... 256
Drive Belt Routing.................................... 633
Engine Compartment Overview................ 480
Exhaust................................................... 174
Fan Noise................................................ 514
Oil ........................................................... 486
Oil Life System........................................ 489
Overheated Protection Operating Mode.... 508
Overheating............................................. 505
Starting.................................................... 137
Entry Lighting.............................................. 227
Event Data Recorders (EDR)...................... 650
Exit Lighting................................................ 227
Extender, Safety Belt..................................... 43
F
Filter
Engine Air Cleaner................................... 491
Finish Damage............................................ 596
Fixed Mast Antenna.................................... 353
Flashers, Hazard Warning........................... 212Flash-to-Pass.............................................. 216
Flat Tire...................................................... 563
Flat Tire, Changing...................................... 564
Flat Tire, Storing......................................... 584
Fluid
Automatic Transmission...................494, 497
Manual Transmission................................ 500
Power Steering........................................ 515
Windshield Washer.................................. 516
Fog Lamps.................................................. 225
Four-Wheel Drive...............................153, 528
Four-Wheel-Drive Light................................ 263
Front Axle................................................... 529
Front Reading Lamps.................................. 227
Front Storage Area...................................... 202
Fuel............................................................ 470
Additives.................................................. 472
California Fuel.......................................... 471
E85 (85% Ethanol)................................... 473
Filling a Portable Fuel Container.............. 477
Filling Your Tank...................................... 474
Fuels in Foreign Countries....................... 474
Gage....................................................... 264
Gasoline Octane...................................... 470
Gasoline Specications............................ 471
Low Warning Light................................... 265
664