towing GMC SIERRA DENALI 2016 Service Manual

GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
272 Vehicle Care
If the temperature overheat gauge is
no longer in the overheat zone or an
overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam and
the vehicle is equipped with an
engine driven cooling fan, push
down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
five minutes while the vehicle is
parked. If the warning is still there,
turn off the engine and get everyone
out of the vehicle until it cools down.
If there is no sign of steam, idle the
engine for five minutes while
parked. If the warning is still
displayed, turn off the engine until itcools down. Also, see
“Overheated
Engine Protection Operating Mode”
following.
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
(Continued)
Caution (Continued)
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0258.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Vehicle Care 273
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch disengages.
This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.
If the vehicle has electric cooling
fans, the fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned. off. This is normal and no
service is required.Power Steering Fluid
(1500 Series)
The vehicle has electric power
steering and does not use power
steering fluid.
Power Steering Fluid
(2500/3500 Series)
SeeEngine Compartment Overview
0 255 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired. Wait for the power steering system
to cool, with the engine off, before
checking the fluid.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Turn the key off and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the
dipstick.
The level should be between the
ADD and FULL marks. If necessary,
add only enough fluid to bring the
level up to the hashed area between
the ADD and FULL marks.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Vehicle Care 331
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a flatbed
car carrier. A wheel lift tow truck
could damage the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are dinghy and dolly towing. Dinghy
towing is towing the vehicle with all
four wheels on the ground. Dolly
towing is towing the vehicle with two
wheels on the ground and two
wheels on a dolly.
Follow the tow vehicle
manufacturer
’s instructions. See
your dealer or trailering professional
for additional advice and equipment
recommendations.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Two-Wheel-Drive Vehicles
Caution
If the two-wheel-drive vehicle is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Vehicle Care 333
11. With a foot on the brake pedal,release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to
P (Park), and move the ignition
key to OFF.
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition to ON/RUN with the engine off. Shift the
transfer case out of N (Neutral)
to Two-Wheel Drive High. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0200.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral). 6. Check that the vehicle is in
Two-Wheel Drive High by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the
ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature
display will default to 0 °C
(32 °F) but will reset with
normal usage.Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not
be covered by the vehicle
warranty. Never tow the vehicle
with the rear wheels on the
ground.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
334 Vehicle Care
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See“Rear Towing (Rear Wheels Off
the Ground)” later in this section.
Front Towing (Front Wheels Off
the Ground) –Four-Wheel-Drive
Vehicles
To dolly tow a four-wheel-drive
vehicle from the front: 1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions. 7. Shift the transfer case to
N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0200 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Vehicle Care 335
1. Drive the rear wheels onto thedolly.
2. Set the parking brake. See Parking Brake 0207.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). To dolly tow a four-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0207.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel
Drive 0200 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0355.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
346 Service and Maintenance
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
Normal Service
All maintenance services, including
those listed under Additional
Required Services, are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 176.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0223. Severe Service
In addition to the normal service
schedule, some vehicles require
service more often. Severe service
is for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high-speed or
competitive driving.
. Used for taxi, police, or delivery
service.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0253.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0258.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 300.
. Inspect the tires for wear. See
Tire Inspection 0306.
. Check the windshield washer
fluid level. See Washer Fluid
0 274.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
368 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Customer Information 371
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
367.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Index 389
Check (cont'd)Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . .115
Child Restraints
Infants and Young Children . . . . . 75
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 87, 89
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 335
Interior Care . . . . . . . . . . . . . . . . . . 340
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 157
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Cluster, Instrument . . . . . . . . . . . . . 106
Collision Damage Repair . . . . . . . 370
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 94
Compass . . . . . . . . . . . . . . . . . . . . . . . 101 Messages . . . . . . . . . . . . . . . . . . . . 127
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 379
Control . . . . . . . . . . . . . . . . . . . . . . . . . 210 Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 208 Control Light
Hill Descent . . . . . . . . . . . . . . . . . . .118
Control of a Vehicle . . . . . . . . . . . . . 165
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 267
Engine Temperature Gauge . . .110
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 120
Cooling System . . . . . . . . . . . . . . . . . 266 Engine Messages . . . . . . . . . . . . 128
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 369
Cruise Control . . . . . . . . . . . . . . . . . . 211 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cupholders . . . . . . . . . . . . . . . . . . . . . . 95
Customer Assistance . . . . . . . . . . . 365
Offices . . . . . . . . . . . . . . . . . . . . . . . . 365
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 365
Customer Information
Service PublicationsOrdering Information . . . . . . . . 372
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 363
D
Damage Repair, Collision . . . . . . . 370
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 375
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 32
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 381
Distracted Driving . . . . . . . . . . . . . . . 164
Dome Lamps . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Ajar Messages . . . . . . . . . . . . . . . 127
Delayed Locking . . . . . . . . . . . . . . . . 32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Locks . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 362
Driver Assistance Systems . . . . . 214
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 123
Driving Assistance Systems . . . . . . . . . . 218
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 228
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 165
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