steering GMC SIERRA DENALI 2017 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
228 Infotainment System .
Press
i on the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the
control just below KEYPAD.
2. Turn the MENU knob to
highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE. From the
PHONE main menu, turn the MENU
knob to highlight Active Call and
press to select. Bluetooth (Voice
Recognition - Base
Radio) Using Voice Recognition To use voice recognition, press
gon the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “ Help ” while you
are in a voice recognition menu.
Pairing Pairing a Phone
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Pair. ” The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. The
system may respond with a six
digit code to be confirmed on
the cell phone (instead of
entering a four digit code),
check that the same digits are
shown on the cell phone and
say "Yes" to confirm. Select
Confirm on the cell phone as
well. After the PIN is
successfully entered, the
system prompts you to provide
a name for the paired cell
phone. This name will be used
to indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired ” after the
pairing process is complete.
6. Repeat Steps 1 − 5 to pair
additional phones.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 233information. For information on how
to delete this information, see
“ Deleting a Paired Phone. ”
Bluetooth (Infotainment
Controls - Base Radio
with Touchscreen) To use infotainment controls to
access the menu system, see
Overview (Base Radio with
Touchscreen) 0 193 or Overview
(Base Radio) 0 189 .
Pairing A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0 488 . Pairing Information
.
A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.
Up to 10 cell phones can be
paired to the Bluetooth system.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of the phone paired. If the automatic download
does not occur, proceed with the
phone book download on the
phone.
Pairing a Phone - SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported:
1. Press
{ .
2. Touch PHONE, press
# on the
faceplate, or press
g on the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to
pair on the searched list
screen.
5. Touch Yes on the pop-up
screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and
infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
234 Infotainment System Pairing a Phone - SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z /
5is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search
for the desired device.
6. Touch the desired device to
pair on the searched list
screen.
7. Touch Yes on the pop-up
screen of the Bluetooth device
and infotainment system.
.
The connected phone is
highlighted by
5 . .
Z /
5 indicates the hands-free
and phone music functions are
enabled.
.
5 indicates only the hands-free
function is enabled.
.
Z indicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{ .
2. Touch PHONE, press
# on the
faceplate, or press
g on the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to
pair on the searched list
screen.
5. Input the Personal
Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and infotainment system are
successfully paired, the
PHONE screen is displayed on
the infotainment system.
When the connection fails, a failure
message is displayed on the
infotainment system.
If a Bluetooth device was previously
connected, the infotainment system
executes the auto connection.
However, if the Bluetooth setting on
the Bluetooth device is turned off, a
failure message is displayed on the
infotainment system.
Pairing a Phone - No SSP and
Paired Device
When a paired device is on the
infotainment system and SSP is not
supported:
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
252 Driving and Operating
Driving and
Operating Driving Information Distracted Driving . . . . . . . . . . . . 253
Defensive Driving . . . . . . . . . . . . . 254
Drunk Driving . . . . . . . . . . . . . . . . . 254
Control of a Vehicle . . . . . . . . . . . 254
Braking . . . . . . . . . . . . . . . . . . . . . . . 254
Steering . . . . . . . . . . . . . . . . . . . . . . 255
Off-Road Recovery . . . . . . . . . . . 256
Loss of Control . . . . . . . . . . . . . . . 256
Off-Road Driving . . . . . . . . . . . . . 257
Driving on Wet Roads . . . . . . . . 261
Hill and Mountain Roads . . . . . 262
Winter Driving . . . . . . . . . . . . . . . . 263
If the Vehicle Is Stuck . . . . . . . . 264
Vehicle Load Limits . . . . . . . . . . . 265
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . 271
Starting and Operating New Vehicle Break-In . . . . . . . . . 273
Adjustable Throttle and Brake
Pedal . . . . . . . . . . . . . . . . . . . . . . . 273
Ignition Positions . . . . . . . . . . . . . 274
Starting the Engine . . . . . . . . . . . 275
Fast Idle System . . . . . . . . . . . . . 276 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 277
Engine Coolant Heater . . . . . . . 278
Shifting Into Park . . . . . . . . . . . . . 279
Shifting out of Park . . . . . . . . . . . 280
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 281
Active Fuel Management . . . . . 281
Engine Exhaust Engine Exhaust . . . . . . . . . . . . . . 282
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . 282
Automatic Transmission Automatic Transmission . . . . . . 283
Manual Mode . . . . . . . . . . . . . . . . . 286
Tow/Haul Mode . . . . . . . . . . . . . . . 288
Drive Systems Four-Wheel Drive . . . . . . . . . . . . . 289
Brakes Antilock Brake
System (ABS) . . . . . . . . . . . . . . . 297
Parking Brake . . . . . . . . . . . . . . . . 297
Brake Assist . . . . . . . . . . . . . . . . . . 298
Hill Start Assist (HSA) . . . . . . . . 298
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 299 Hill Descent Control (HDC) . . . 301
Locking Rear Axle . . . . . . . . . . . . 302
Cruise Control Cruise Control . . . . . . . . . . . . . . . . 302
Driver Assistance Systems Driver Assistance Systems . . . 305
Assistance Systems for
Parking or Backing . . . . . . . . . . 306
Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 308
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 308
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . 310
Lane Departure Warning
(LDW) (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 312
Lane Keep Assist (LKA) (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 313
Fuel Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 315
California Fuel
Requirements . . . . . . . . . . . . . . . 316
Fuels in Foreign Countries . . . 316
Fuel Additives . . . . . . . . . . . . . . . . 316
E85 or FlexFuel . . . . . . . . . . . . . . 317
Filling the Tank . . . . . . . . . . . . . . . 317
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 319

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 253Trailer Towing General Towing
Information . . . . . . . . . . . . . . . . . . 320
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 320
Trailer Towing . . . . . . . . . . . . . . . . 323
Towing Equipment . . . . . . . . . . . . 340
Trailer Sway Control (TSC) . . . 349
Conversions and Add-Ons Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 350
Adding a Snow Plow or Similar
Equipment . . . . . . . . . . . . . . . . . . 350
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . 354 Driving Information Distracted Driving Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.
Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
.
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.
Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.
Stop or park the vehicle to tend
to children.
.
Keep pets in an appropriate
carrier or restraint.
.
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{ Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
254 Driving and Operating Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving Defensive driving means “ always
expect the unexpected. ” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 65 .
.
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.
Allow enough following distance
between you and the driver in
front of you.
.
Focus on the task of driving.
Drunk Driving Death and injury associated with
drinking and driving is a global
tragedy. { WarningDrinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious — or even
fatal — collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
.
Avoid needless heavy braking.
.
Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 255
Steering Electric Power Steering (1500
Series) If the vehicle has electric power
steering, it does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under Steering System
Messages 0 163 . Hydraulic Power Steering
(2500/3500 Series) (2500/3500 Series – All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0 379 or Power Steering
Fluid (2500/3500 Series) 0 379 .
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
(2500/3500 Series – Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required
to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the steering effort
increases. The system helps the
steering wheel return to center at
low speeds. Pressing the Tow/Haul button adjusts steering effort for
driving conditions described in Tow/
Haul Mode 0 288 .
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0 379 or Power Steering
Fluid (2500/3500 Series) 0 379 .
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
CautionIf the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
damage may occur to the power
steering system and there may be
loss of power steering assist.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
256 Driving and Operating Curve Tips .
Take curves at a reasonable
speed.
.
Reduce speed before entering a
curve.
.
Maintain a reasonable steady
speed through the curve.
.
Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies .
There are some situations when
steering around a problem may
be more effective than braking.
.
Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.
Antilock Brake System (ABS)
allows steering while braking. Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge. 3. Turn the steering wheel to go
straight down the roadway.
Loss of Control Skidding There are three types of skids that
correspond to the vehicle's three
control systems:
.
Braking Skid — wheels are not
rolling.
.
Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.
Acceleration Skid — too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 257The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.
Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues — such
as enough water, ice, or packed
snow on the road to make a
mirrored surface — and slow
down when you have any doubt.
.
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface. For
contact information about the
original equipment tires, see the
warranty manual.
One of the best ways for successful
off-road driving is to control the
speed.
{ WarningWhen driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.
Have all necessary maintenance
and service work completed.
.
Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped. .
Read all the information about
four-wheel-drive vehicles in this
manual.
.
Remove any underbody air
deflector, if equipped. Re-attach
the air deflector after off-road
driving.
.
See Hill Descent Control (HDC)
0 301
.
Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower air
dam. However, driving without the
air dam reduces fuel economy.
Caution
Operating the vehicle for
extended periods without the front
fascia lower air dam installed can
cause improper airflow to the
engine. Reattach the front fascia
air dam after off-road driving.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
258 Driving and Operating Loading the Vehicle for
Off-Road Driving
{ Warning.
Unsecured cargo on the
load floor can be tossed
about when driving over
rough terrain. You or your
passengers can be struck
by flying objects. Secure the
cargo properly.
.
Keep cargo in the cargo
area as far forward and as
low as possible. The
heaviest things should be
on the floor, forward of the
rear axle.
.
Heavy loads on the roof
raise the vehicle's center of
gravity, making it more likely
to roll over. You can be
seriously or fatally injured if
the vehicle rolls over. Put
heavy loads inside the
cargo area, not on the roof. For more information about loading
the vehicle, see Vehicle Load Limits
0 265 and Tires 0 400 .
Environmental Concerns .
Always use established trails,
roads, and areas that have been
set aside for public off-road
recreational driving and obey all
posted regulations.
.
Do not damage shrubs, flowers,
trees, or grasses or disturb
wildlife.
.
Do not park over things that
burn. See Parking over Things
That Burn 0 281 .
Driving on Hills Driving safely on hills requires good
judgment and an understanding of
what the vehicle can and cannot do.
{ Warning
Many hills are simply too steep
for any vehicle. Driving up hills
can cause the vehicle to stall.
Driving down hills can cause loss
(Continued) Warning (Continued) of control. Driving across hills can
cause a rollover. You could be
injured or killed. Do not drive on
steep hills.
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:
.
Use a low gear and keep a firm
grip on the steering wheel.
.
Maintain a slow speed.
.
When possible, drive straight up
or down the hill.
.
Slow down when approaching
the top of the hill.
.
Use headlamps even during the
day to make the vehicle more
visible.