tow GMC SIERRA DENALI 2017 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
252 Driving and Operating
Driving and
Operating Driving Information Distracted Driving . . . . . . . . . . . . 253
Defensive Driving . . . . . . . . . . . . . 254
Drunk Driving . . . . . . . . . . . . . . . . . 254
Control of a Vehicle . . . . . . . . . . . 254
Braking . . . . . . . . . . . . . . . . . . . . . . . 254
Steering . . . . . . . . . . . . . . . . . . . . . . 255
Off-Road Recovery . . . . . . . . . . . 256
Loss of Control . . . . . . . . . . . . . . . 256
Off-Road Driving . . . . . . . . . . . . . 257
Driving on Wet Roads . . . . . . . . 261
Hill and Mountain Roads . . . . . 262
Winter Driving . . . . . . . . . . . . . . . . 263
If the Vehicle Is Stuck . . . . . . . . 264
Vehicle Load Limits . . . . . . . . . . . 265
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . 271
Starting and Operating New Vehicle Break-In . . . . . . . . . 273
Adjustable Throttle and Brake
Pedal . . . . . . . . . . . . . . . . . . . . . . . 273
Ignition Positions . . . . . . . . . . . . . 274
Starting the Engine . . . . . . . . . . . 275
Fast Idle System . . . . . . . . . . . . . 276 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 277
Engine Coolant Heater . . . . . . . 278
Shifting Into Park . . . . . . . . . . . . . 279
Shifting out of Park . . . . . . . . . . . 280
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 281
Active Fuel Management . . . . . 281
Engine Exhaust Engine Exhaust . . . . . . . . . . . . . . 282
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . 282
Automatic Transmission Automatic Transmission . . . . . . 283
Manual Mode . . . . . . . . . . . . . . . . . 286
Tow/Haul Mode . . . . . . . . . . . . . . . 288
Drive Systems Four-Wheel Drive . . . . . . . . . . . . . 289
Brakes Antilock Brake
System (ABS) . . . . . . . . . . . . . . . 297
Parking Brake . . . . . . . . . . . . . . . . 297
Brake Assist . . . . . . . . . . . . . . . . . . 298
Hill Start Assist (HSA) . . . . . . . . 298
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 299 Hill Descent Control (HDC) . . . 301
Locking Rear Axle . . . . . . . . . . . . 302
Cruise Control Cruise Control . . . . . . . . . . . . . . . . 302
Driver Assistance Systems Driver Assistance Systems . . . 305
Assistance Systems for
Parking or Backing . . . . . . . . . . 306
Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 308
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 308
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . 310
Lane Departure Warning
(LDW) (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 312
Lane Keep Assist (LKA) (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 313
Fuel Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 315
California Fuel
Requirements . . . . . . . . . . . . . . . 316
Fuels in Foreign Countries . . . 316
Fuel Additives . . . . . . . . . . . . . . . . 316
E85 or FlexFuel . . . . . . . . . . . . . . 317
Filling the Tank . . . . . . . . . . . . . . . 317
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 319

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 253Trailer Towing General Towing
Information . . . . . . . . . . . . . . . . . . 320
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 320
Trailer Towing . . . . . . . . . . . . . . . . 323
Towing Equipment . . . . . . . . . . . . 340
Trailer Sway Control (TSC) . . . 349
Conversions and Add-Ons Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 350
Adding a Snow Plow or Similar
Equipment . . . . . . . . . . . . . . . . . . 350
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . 354 Driving Information Distracted Driving Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.
Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
.
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.
Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.
Stop or park the vehicle to tend
to children.
.
Keep pets in an appropriate
carrier or restraint.
.
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{ Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 255
Steering Electric Power Steering (1500
Series) If the vehicle has electric power
steering, it does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under Steering System
Messages 0 163 . Hydraulic Power Steering
(2500/3500 Series) (2500/3500 Series – All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0 379 or Power Steering
Fluid (2500/3500 Series) 0 379 .
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
(2500/3500 Series – Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required
to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the steering effort
increases. The system helps the
steering wheel return to center at
low speeds. Pressing the Tow/Haul button adjusts steering effort for
driving conditions described in Tow/
Haul Mode 0 288 .
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0 379 or Power Steering
Fluid (2500/3500 Series) 0 379 .
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
CautionIf the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
damage may occur to the power
steering system and there may be
loss of power steering assist.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 265causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle 0 439 . Recovery
hooks can be used, if the vehicle
has them.
Recovery Hooks
{ WarningNever pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
from the front. CautionDo not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
There are recovery hooks at the
front of the vehicle. Use them if the
vehicle is stuck off-road and needs
to be pulled some place to continue
driving. Vehicle Load Limits It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry: the Tire and
Loading Information label and
the Certification/Tire label.
{ Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
(Continued)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 267That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.6.
If your vehicle will be towing
a trailer, load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle. ”
See Trailer Towing 0 323 for
important information on towing
a trailer, towing safety rules, and
trailering tips. Example 1
1. Vehicle Capacity Weight for
Example 1 = (453 kg)
(1,000 lb)
2. Subtract Occupant Weight
@ 68 kg (150 lb) × 2 =
136 kg (300 lb)
3. Available Occupant and
Cargo Weight = 317 kg
(700 lb) Example 2
1. Vehicle Capacity Weight for
Example 2 = 453 kg
(1,000 lb)
2. Subtract Occupant Weight
@ 68 kg (150 lb) × 5 =
340 kg (750 lb)
3. Available Cargo Weight =
113 kg (250 lb)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 273
Starting and
Operating New Vehicle Break-In CautionThe vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
.
Keep the vehicle speed at
88 km/h (55 mph) or less for
the first 805 km (500 mi).
.
Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
.
Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
(Continued) Caution (Continued) premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.
Do not tow a trailer during
break-in. See Trailer Towing
0 323 for the trailer towing
capabilities of the vehicle
and more information.
Following break-in, engine speed
and load can be gradually
increased.
Adjustable Throttle and
Brake Pedal If equipped, the position of the
throttle and brake pedals can be
changed.
The pedals can only be adjusted
when the vehicle is in P (Park). The switch used to adjust the
pedals is on the center stack, below
the climate controls.
Lift the switch up to move the
pedals closer to your body. Press
the switch down to move the
pedals away.
Before you start driving, fully press
the brake pedal to confirm the
adjustment is right for you.
The vehicle may have a memory
function, which lets pedal settings
be saved and recalled. See Memory
Seats 0 60 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 275CautionUsing a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
1 (ACC/ACCESSORY) : This
position lets things like the radio
and the windshield wipers operate
while the engine is off. It also
unlocks the steering wheel. Use this
position if the vehicle must be
pushed or towed.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
If the key is left in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. The vehicle may not
start if the battery is allowed to drain
for an extended period of time.
3 (START) : This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.
Starting the Engine If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
For an eAssist vehicle, see the
Silverado/Sierra eAssist
supplement. CautionIf you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 350 .
CautionIf the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the power steering
system and there may be loss of
power steering assist.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 279Warning (Continued) it overheat and cause a fire,
property damage, electric
shock, and injury.
.
Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
.
While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
.
Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts. 4. Before starting the engine, be
sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Shifting Into Park
{ WarningIt can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. With four-wheel drive,
if the transfer case is in
(Continued) Warning (Continued) N (Neutral), the vehicle will be
free to roll, even if the shift lever
is in P (Park). Be sure the transfer
case is in a drive gear. If towing a
trailer, see Driving Characteristics
and Towing Tips 0 320 .
1. Hold the brake pedal down,
then set the parking brake.
See Parking Brake 0 297 .
2. Move the shift lever into the
P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case (if
equipped) is in a drive
gear — not in N (Neutral).
4. Turn the ignition key to
LOCK/OFF.
5. Remove the key and take it
with you. If you can leave the
vehicle with the ignition key in
your hand, the vehicle is in
P (Park).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
280 Driving and Operating Leaving the Vehicle with the
Engine Running
{ WarningIt can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set.
If you have four-wheel drive and
the transfer case is in N (Neutral),
the vehicle will be free to roll,
even if the shift lever is in
P (Park). So be sure the transfer
case is in a drive gear – not in
N (Neutral).
And, if you leave the vehicle with
the engine running, it could
overheat and even catch fire. You
or others could be injured. Do not
leave the vehicle with the engine
running unless you have to.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the parking brake is firmly set before
you leave it. After you move the shift
lever into P (Park), hold the regular
brake pedal down. Then, see if you
can move the shift lever away from
P (Park) without first pulling it toward
you. If you can, it means that the
shift lever was not fully locked into
P (Park).
Torque Lock If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see Shifting
Into Park 0 279 .
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.
Prevent ignition key removal
unless the shift lever is in
P (Park).
.
Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
regular brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0 435 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
282 Driving and Operating
Engine Exhaust
{ WarningEngine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
.
The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
.
The exhaust smells or
sounds strange or different.
.
The exhaust system leaks
due to corrosion or damage.
.
The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued) Warning (Continued) .
There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.
Drive it only with the
windows completely down.
.
Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation. Running the Vehicle
While Parked It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park 0 279 and
Engine Exhaust 0 282 .
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0 320 .