phone GMC SIERRA DENALI 2018 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
478 Customer Information These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR. GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle ’ s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See OnStar Additional Information
0 485 .
Infotainment System If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
OnStar 481
Security If equipped, OnStar provides these
services:
.
With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.
With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
.
With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation OnStar navigation requires a
specific OnStar service plan. Press
Q to receive Turn-by-Turn
directions or have them sent to the
vehicle ’ s navigation screen,
if equipped.
Turn-by-Turn Navigation 1. Press
Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to open the OnStar app on the
infotainment display. For other
vehicles press
= as follows.
Cancel Route
1. Press
= . System responds:
“ OnStar ready, ” then a tone. 2. Say “ Cancel route. ” System
responds: “ Do you want to
cancel directions? ”
3. Say “ Yes. ” System responds:
“ OK, request completed, thank
you, goodbye. ”
Route Preview
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Route preview. ” System
responds with the next three
maneuvers.
Repeat
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Repeat. ” System
responds with the last direction
given, then responds with
“ OnStar ready, ” then a tone.
Get My Destination
1. Press
= . System responds:
“ OnStar ready, ” then a tone.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
OnStar 483OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.
Remotely start/stop the vehicle,
if factory-equipped.
.
Lock/unlock doors, if equipped
with automatic locks.
.
Activate the horn and lamps.
.
Check the vehicle ’ s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only).
.
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.
Connect with GMC on social
media.
For myGMC mobile app information
and compatibility, see
www.my.gmc.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps. OnStar AtYourService OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
= to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
= as follows.
Make a Call
1. Press
= . System responds:
“ OnStar ready. ”
2. Say “ Call. ” System responds:
“ Call. Please say the name or
number to call. ”

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
486 OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 475 .
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages The vehicle can be programmed to
respond in multiple languages.
Press
Q and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 493California (cont'd)
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 343
California
Proposition
65 Warning . . . . . . . . . .343, 369, 426,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 461
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 264
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 43
Winter Driving . . . . . . . . . . . . . . . . 245
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . 126
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 183
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 195
Center Console Storage . . . . . . . . 125
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 380
Center Seat . . . . . . . . . . . . . . . . . . . . . 59
Chains, Tire . . . . . . . . . . . . . . . . . . . . 413
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 134
Charging System Light . . . . . . . . . 149 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 150
Ignition Transmission Lock . . . 374
Child Restraints
Infants and Young Children . . . . . 94
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 99
Older Children . . . . . . . . . . . . . . . . . . 92
Securing . . . . . . . . . . . . . 111, 114, 115
Systems . . . . . . . . . . . . . . . . . . . . . . . . 96
Circuit Breakers . . . . . . . . . . . . . . . . 381
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 435
Interior Care . . . . . . . . . . . . . . . . . . 441
Climate Control
Systems . . . . . . . . . . . . . . . . . 224, 226
Air Conditioning . . . . . . . . . 224, 226
Dual Automatic . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . 224, 226
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cluster, Instrument . . . . . . . . . . . . . 138
Collision Damage Repair . . . . . . . 472
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 124
Compass . . . . . . . . . . . . . . . . . . . . . . . 131
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 482 Control
Hill Descent . . . . . . . . . . . . . . . . . . 284
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 282
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 153
Control of a Vehicle . . . . . . . . . . . . . 236
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant
Engine Temperature Gauge . . 144
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 155
Cooling . . . . . . . . . . . . . . .224, 226, 228
Cooling System . . . . . . . . . . . . . . . . . 359
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 471
Cruise Control . . . . . . . . . . . . . . . . . . 285
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Cupholders . . . . . . . . . . . . . . . . . . . . . 124
Customer Assistance . . . . . . . . . . . 468
Offices . . . . . . . . . . . . . . . . . . . . . . . . 467
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 468
Customer Information
Service Publications
Ordering Information . . . . . . . . 474
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 465

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 499Parking (cont'd)
Over Things That Burn . . . . . . . 264
Parking Assist . . . . . . . . . . . . . . . . . . 289
Parking or Backing
Assistance Systems . . . . . . . . . . 289
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 149
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Passenger Sensing System . . . . . 86
Perchlorate Materials
Requirements, California . . . . . . 343
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 165
Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 217
Bluetooth . . . . . . . . . . . . . . . . 211, 213
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 340
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 133
Protection, Battery . . . . . . . . . . . . 185
Retained Accessory (RAP) . . . 260 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . . 60
Steering Fluid . . . . . . . . . . . . . . . . . 365
Windows . . . . . . . . . . . . . . . . . . . . . . . 52
Power Assist Steps . . . . . . . . . . . . . . 43
Pregnancy, Using Seat Belts . . . . 74
Privacy
Vehicle Data Recording . . . . . . . 477
Program
Courtesy Transportation . . . . . . 471
Proposition
65 Warning,
California . . . . . . . . . . . .343, 369, 426,
Back Cover
R Radio Frequency Statement . . . . 475
Radio Reception . . . . . . . . . . . . . . . . 193
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 190
Satellite . . . . . . . . . . . . . . . . . . . . . . . 192
Reading Lamps . . . . . . . . . . . . . . . . . 183
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 371
Locking . . . . . . . . . . . . . . . . . . . . . . . 285
Rear Seats . . . . . . . . . . . . . . . . . . 66, 68
Rear Vision Camera (RVC) . . . . . 289
Rear Windows . . . . . . . . . . . . . . . . . . . 54
Rearview Mirrors . . . . . . . . . . . . . . . . 52 Rearview Mirrors (cont'd)
Automatic Dimming . . . . . . . . . . . . . 52
Reclining Seatbacks . . . . . . . . . . . . . 61
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . 205
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 456
Records
Maintenance . . . . . . . . . . . . . . . . . . 459
Recreational Vehicle Towing . . . . 430
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 469
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 37
Remote Vehicle Start . . . . . . . . . . . . 39
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 92
Maintenance . . . . . . . . . . . . . . . . . . 458
Replacing Airbag System . . . . . . . . 92
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 111
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 76
Reporting Safety Defects
Canadian Government . . . . . . . . 476
General Motors . . . . . . . . . . . . . . . 477
U.S. Government . . . . . . . . . . . . . 476

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 501StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 154
Start Assist, Hill . . . . . . . . . . . . . . . . . 282
Start Vehicle, Remote . . . . . . . . . . . 39
Starter Switch Check . . . . . . . . . . . 374
Starting the Engine . . . . . . . . . . . . . 258
Steering . . . . . . . . . . . . . . . . . . . . . . . . 237
Fluid, Power . . . . . . . . . . . . . . . . . . 365
Heated Wheel . . . . . . . . . . . . . . . . 130
Wheel Adjustment . . . . . . . . . . . . 129
Wheel Controls . . . . . . . . . . . . . . . 129
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 43
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 378
Storage Areas
Center Console . . . . . . . . . . . . . . . 125
Floor Console . . . . . . . . . . . . . . . . 126
Glove Box . . . . . . . . . . . . . . . . . . . . 124
Instrument Panel . . . . . . . . . . . . . 124
Sunglasses . . . . . . . . . . . . . . . . . . . 125
Storage Compartments . . . . . . . . . 124
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 247
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 55
Sunglass Storage . . . . . . . . . . . . . . . 125
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 84
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 292
Infotainment . . . . . . . . . . . . . 186, 478
Noise Control . . . . . . . . . . . . . . . . . 373
Systems
Driver Assistance . . . . . . . . . . . . . 288
T Tachometer . . . . . . . . . . . . . . . . . . . . . 142
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Taillamps
Bulb Replacement . . . . . . . . . . . . 378
Text Telephone (TTY) Users . . . . 468
Theft-Deterrent Systems . . . . . . . . . 46
Immobilizer . . . . . . . . . . . . . . . . . . . . . 46
Throttle, Adjustable . . . . . . . . . . . . . 256
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
All-Season . . . . . . . . . . . . . . . . . . . . 389
All-Terrain . . . . . . . . . . . . . . . . . . . . 391
Buying New Tires . . . . . . . . . . . . . 408
Chains . . . . . . . . . . . . . . . . . . . . . . . . 413
Changing . . . . . . . . . . . . . . . . . . . . . 415
Designations . . . . . . . . . . . . . . . . . 393 Tires (cont'd)
Different Size . . . . . . . . . . . . . . . . . 409
Full-Size Spare . . . . . . . . . . . . . . . 425
If a Tire Goes Flat . . . . . . . . . . . . 413
Inspection . . . . . . . . . . . . . . . . . . . . 404
Low Profile . . . . . . . . . . . . . . . . . . . 390
Pressure . . . . . . . . . . . . . . . . . 397, 399
Pressure Light . . . . . . . . . . . . . . . . 156
Pressure Monitor Operation . . 400
Pressure Monitor System . . . . . 399
Rotation . . . . . . . . . . . . . . . . . . . . . . 405
Sidewall Labeling . . . . . . . . . . . . . 391
Terminology and Definitions . . 395
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 410
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . .411
Wheel Replacement . . . . . . . . . . 412
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 407
Winter . . . . . . . . . . . . . . . . . . . . . . . . 390
Tow/Haul Mode . . . . . . . . . . . . . . . . . 271
Tow/Haul Mode Light . . . . . . . . . . . 153
Towing
Driving Characteristics . . . . . . . . 303
Equipment . . . . . . . . . . . . . . . . . . . . 325
General Information . . . . . . . . . . 303
Recreational Vehicle . . . . . . . . . . 430