carplay GMC SIERRA DENALI 2024 Owners Manual

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/15/22
Instruments and Controls 109
An indicator light on the outlet illuminates
when power is provided to the outlet and
no system fault is detected. The outlets will
not operate when the ignition is off, the
DC/AC switch is not pressed, or the plug is
not fully seated into the outlet.
If equipment is connected using more than
400 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off.
Do not use a power outlet with a missing or
damaged cover.
The power outlet is not designed for the
following, and may not work properly if
they are plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging on the center console in
front of the cupholders. The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0413.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0220. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Infotainment System 153
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Overview (Base Radio) . . . . . . . . . . . . . . . . . 154
Overview (Uplevel Radio) . . . . . . . . . . . . . . 155
Steering Wheel Controls . . . . . . . . . . . . . . . 156
Using the System . . . . . . . . . . . . . . . . . . . . . . 157
Software Updates . . . . . . . . . . . . . . . . . . . . . 159
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 159
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 161
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 162
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 162
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 163
Audio Players
Avoiding Untrusted Media Devices . . . . 163
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Bluetooth Audio (Base Radio) . . . . . . . . . . 163
Bluetooth Audio (Uplevel Radio) . . . . . . . 164
Navigation
Using the Navigation System . . . . . . . . . . 165
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Navigation Symbols . . . . . . . . . . . . . . . . . . . 166
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Global Positioning System (GPS) . . . . . . . 167
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 167
Problems with Route Guidance . . . . . . . . 168
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 168
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 170
Bluetooth (Pairing and Using a Phonefor Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 171
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . 174
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . 179
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 181
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 183
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . 188
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

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154 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0199.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview (Base Radio)
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition, if available.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto
(Uplevel Radio) 0179.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio (Base
Radio) 0159 or
AM-FM Radio (Uplevel Radio) 0161.

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Infotainment System 155
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
SeeUSB Port 0163 or
Bluetooth Audio (Base Radio) 0163
or
Bluetooth Audio (Uplevel Radio)
0 164.
3.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0163 or
Bluetooth Audio (Base Radio) 0163
or
Bluetooth Audio (Uplevel Radio)
0 164.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position. Move an Icon to Another Page
1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Overview (Uplevel Radio)
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition, if available.
1.{
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and

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156 Infotainment System
hold. SeeApple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto
(Uplevel Radio) 0179.
2.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Card view is located on the right side of the
screen. Scroll up and down through the
different cards. Individual cards cannot be
added or deleted. For most of the apps in
the cards, an open card view app will
temporarily not be shown in card view.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode. 2. Continue holding the icon and drag it to
the desired position.
3. Release your finger to drop the icon in the desired position.
Move an Icon to Another Page 1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Move an Icon to the Application Tray
To move an icon to the application tray on
the left side of the screen, drag the icon to
the applications tray.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g: Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone for Uplevel
Radio) 0171 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0174 or
Bluetooth (Overview) 0170.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel.

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Infotainment System 157
1. Favorite: When on a radio source, pressto select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone for Uplevel Radio) 0171 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0174 or
Bluetooth (Overview) 0170.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0165.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0168.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play requires
you to sign into a Google Account and have
internet connectivity in your vehicle. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.
Settings
Touch the Settings icon to display the
Settings menu. See Settings (Uplevel Radio)
0 183 or
Settings (Base Radio) 0181.
Apple CarPlay
If equipped, touch the Apple CarPlay icon to
activate Apple CarPlay after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0179.
Android Auto
If equipped, touch the Android Auto icon to
activate Android Auto after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0179.
Shortcut Tray
For uplevel radios, the shortcut tray is left
of the display. It shows up to five
applications.
For base radios, the shortcut tray is near the
bottom of the display. It shows up to four
applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.
Infotainment Gestures
Use the following finger gestures to control
the infotainment system.

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170 Infotainment System
Phone Assistant Voice Recognition
While a device is connected via Bluetooth,
Android Auto, or CarPlay, press and hold
g
on the steering wheel controls to pass
through and launch the Voice Assistant on
the connected mobile phone (e.g, Google
assistant, Siri, etc.).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
vehicle is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See Online
Account 0407 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system. Steering Wheel Controls
g:
Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0157.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.

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Infotainment System 177
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is

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178 Infotainment System
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page. 1. Download the Android Auto app to your
smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0171 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0174 or
Bluetooth (Overview) 0170.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work. 4. When the phone is first connected to
activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4or the pencil icon next to the
phone to be disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.

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Infotainment System 179
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. SeeOnline Account0407 for
details.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Apple CarPlay and Android Auto
(Uplevel Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch the
next time the USB is connected. If not,
touch the Android Auto or Apple CarPlay
icon on the Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.