key GMC SIERRA DENALI 2024 Owners Manual

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . 14
Seats and Restraints . . . . . . . . . . . . . . . . . . . . 46
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Instruments and Controls . . . . . . . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . . . . . . . . . . 153
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 191
Driving and Operating . . . . . . . . . . . . . . . . . . 198
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Service and Maintenance . . . . . . . . . . . . . . . 393
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 401
Customer Information . . . . . . . . . . . . . . . . . . 405
Reporting Safety Defects . . . . . . . . . . . . . . . 414
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Connected Services . . . . . . . . . . . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84989061 A First Printing©2022 General Motors LLC. All Rights Reserved.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
14 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Remote Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Remote Key Operation . . . . . . . . . . . . . . . . . . 15
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 21
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 23
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 23
Automatic Door Locks . . . . . . . . . . . . . . . . . . 23
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 23
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Transporting Items That CanCatch Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . 31
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 32
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 32
Steering Column Lock . . . . . . . . . . . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Immobilizer Operation . . . . . . . . . . . . . . . . . . 33
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 34
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 35
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 37
Automatic Dimming Mirror . . . . . . . . . . . . . 37
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . 37
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 38
Manual Rearview Mirror . . . . . . . . . . . . . . . . 38
Automatic Dimming Rearview Mirror . . . 38
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 38
Truck Bed Camera Rearview Mirror . . . . . 41
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 42
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
remote key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the remote key in the vehicle, and
children or others could be caught in the
path of a closing window. Do not leave
children in a vehicle with a remote key.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 15
If the vehicle has the Keyless Access system,
the remote key has a button on the side of
the remote key used to remove the key.
This key is used for the driver door and
glove box.
Press the button to remove the key. Never
pull the key out without pressing the
button.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 417.
If locked out of the vehicle, see Roadside
Assistance Program 0408.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats051.
Remote Key
See Radio Frequency Statement 0413.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key015.
The key that is part of the remote key can
be used for all locks.
Remove the key by pressing the button on
the side of the remote key near the bottom
and pull the key out. Never pull the key out
without pressing the button.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
16 Keys, Doors, and Windows
See your dealer if a new remote key is
needed.
S:The engine may be started from
outside the vehicle using the remote key.
Press
Stwice. See Remote Vehicle Start
0 21.
Q:Press to lock all doors and the tailgate,
if equipped.
If enabled, the turn signal lamps flash and/
or the horn may sound on the second press
to indicate locking has occurred. If enabled,
the horn chirps when
Qis pressed again
within three seconds. To view available settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
If the driver door is open when
Qis
pressed, all doors will lock and then the
driver door will immediately unlock,
if enabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
If the passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 032.
If equipped with remote mirror folding,
double pressing and holding
Qfor
one second will fold the mirrors, if enabled.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
K: Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors and the
tailgate unlock. The interior lamps may
come on and stay on for 20 seconds or until
the ignition is turned on. If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Pressing
Kon the remote key disarms the
alarm system. See Vehicle Alarm System
0 32.
If equipped with remote mirror folding,
double pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Double press and hold
Kuntil the windows
fully open, if remote window operation is
enabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
x: Press twice quickly to release the
tailgate, if equipped.
7: Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 17
Press and hold7for more than
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7is pressed again. The ignition must be off
for the panic alarm to work.
Keyless Access Operation
The Keyless Access system allows for doors
and the tailgate to be accessed without
pressing the remote key button. The remote
key must be within 1 m (3 ft) of the tailgate
or door being opened. If the vehicle has this
feature, there will be a button on the
outside door handles.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats051. Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on the
driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors and the tailgate will unlock.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on a
passenger door handle will unlock all doors.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Tailgate
If equipped, keyless unlocking of the exterior
door handles and tailgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
18 Keys, Doors, and Windows
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the tailgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Passive Locking
This feature will lock the vehicle several
seconds after all doors are closed, if the
vehicle is off and at least one remote key
has been removed from the interior, or none
remain in the interior.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an
remote key is left in the vehicle, the horn
will chirp three times after all doors are
closed. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open and
then all doors are closed, the vehicle will
check for remote keys inside. If an remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three times. This occurs only once each time the
vehicle is driven. To view available settings
from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
Key Access
To access a vehicle with a dead remote key
battery, see
Door Locks022.Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Starting the Vehicle with a Low Remote
Key Battery
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEY or NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Keys, Doors, and Windows 19
To start the vehicle:
Transmitter Pocket without Floor Console
Transmitter Pocket with Floor Console
Denali Transmitter Pocket
1. Place the remote key in the transmitter pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
(Continued)
Warning (Continued)
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
(Continued)

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
20 Keys, Doors, and Windows
Caution (Continued)
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
to ensure the remote key is sealed
properly whenever the remote key is
opened.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY. To replace the battery:
1. Press the button on the side of the
remote key near the bottom and pull the
mechanical key out. Never pull the
mechanical key out without pressing the
button.
2. Use the mechanical key blade in the slotto remove the battery cover by hand.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 21
3. Remove the battery cover.
4. Pull the seal by pulling on the tab toaccess the battery.
5. Remove the old battery. Do not use a metal object.
6. Insert the new battery, positive side facing up. Replace with a CR2450 or
equivalent battery.
7. Place the seal back into the groove around the battery compartment.
8. Replace the battery cover by snapping it back into the remote key.
9. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 054. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0105.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The remote key is inside the vehicle or if
the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.The 30 minutes of engine run time have
been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The remote key range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Key015.
Starting the Engine Using Remote Start
Press
Stwice on the remote key. The turn
signal lamps will flash. The lamps flash to
confirm the request to remote start the
vehicle has been received. During the
remote start the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes or
after the remainder of the 30 minute total
running time is used, unless you stop the
remote start before engine running has
completed or the vehicle is turned on.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
22 Keys, Doors, and Windows
Press the brake pedal and turn the ignition
on to drive the vehicle.
Total Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts totaling
30 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.PressS. The parking lamps will turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle(Continued)
Warning (Continued)
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
There are several ways to lock and unlock
the vehicle.
From outside:
.Use the remote key.
.Use Keyless Access, if equipped.
.Use the key in the driver door or the
passenger door, if equipped. From inside, pull the door handle once to
unlock the door. Pull the handle again to
open the door.
See
Vehicle Alarm System 032.
Keyless Access
If equipped, the remote key must be within
1 m (3 ft) of the tailgate or door being
opened or locked. Press the button on the
door handle to open. See “Keyless Access
Operation” inRemote Key Operation 015.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock cylinder