radio GMC TERRAIN 2010 Service Manual

Vehicle Care 9-79
1. The vehicle used to jump startmust have 12-volt battery with a
negative ground.
Notice: If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged. Only
use vehicles with 12-volt systems
with negative grounds to jump
start your vehicle.
2. The vehicles should be close enough for the jumper cables to
reach, but the vehicles should
not be touching. Touching could
cause grounding and possible
electrical system damage.
Put both vehicles in P (Park)
and set the parking brake firmly.
3. Unplug accessories plugged into the cigarette lighter or the
accessory power outlet. Turn off
the radio and all lamps that are
not needed. Turn off the ignition
on both vehicles. 4. Locate the positive (+) and
negative (−) terminals on both
vehicles. Some vehicles have
remote jump starting terminals.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan. 5. The remote positive (+)
terminal (A) is located on the
underhood fuse block, on the
driver side. Lift the red cap to
uncover the terminal.
The remote negative (−)
terminal (B) is a stud behind the
metal tab stamped with GND (−)
near the driver side strut tower.
6. The jumper cables should be in good working condition with no
loose or missing insulation. The
vehicles could be damaged if
they are not.
7. Connect the red positive (+) cable to the positive (+) terminal
on the vehicle with the dead
battery. Use a remote
positive (+) terminal if the
vehicle has one.

Customer Information 12-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 12-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 12-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 12-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 12-6
Scheduling Service Appointments . . . . . . . . . . . . . . 12-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 12-8
Collision Damage Repair . . . 12-10
Service Publications Ordering Information . . . . . . 12-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 12-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 12-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 12-16
Navigation System . . . . . . . . . 12-16
Radio Frequency Identification (RFID) . . . . . . . 12-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 12-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
the dealership or the general
manager.

Customer Information 12-15
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

12-16 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms
and Conditions for information on
data collection and use. See also
OnStar
®Systemon page 4‑41in
this manual for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry Canada.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . . 9-3
Accessory Power . . . . . . . . . . . . . . 8-29
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 8-66
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 2-38
Adjustments Lumbar, Front Seats . . . . . . . . . . . 2-5
Air Cleaner/Filter, Engine . . . . . . 9-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 7-6
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 2-40
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 2-31
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 2-33
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-31
What Will You See After an Airbag Inflates? . . . . . . . . . . 2-32 Airbag System (cont.)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-29
Where Are the Airbags? . . . . . . 2-27
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 2-38
Passenger Status Indicator . . . 4-15
Readiness Light . . . . . . . . . . . . . . 4-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 2-38
System Check . . . . . . . . . . . . . . . . 2-25
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 1-13
All-Wheel Drive . . . . . . . . . . 8-38, 9-26
AM-FM Radio . . . . . . . . . . . . . . . . . . 6-11
Antenna Multi-Band . . . . . . . . . . . . . . . . . . . . 6-18
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 1-13
Alarm System Messages . . . . . 4-34 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 8-39
Warning Light . . . . . . . . . . . . . . . . . 4-20
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 9-85
Interior . . . . . . . . . . . . . . . . . . . . . . . . 9-89
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 12-6
Audio Players . . . . . . . . . . . . . . . . . 6-18 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Audio System
Radio Reception . . . . . . . . . . . . . . 6-17
Theft-Deterrent Feature . . . . . . . . 6-2
Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Automatic Transmission . . . . . . . 8-35
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Manual Mode . . . . . . . . . . . . . . . . . 8-37
Shiftlock Control SystemCheck . . . . . . . . . . . . . . . . . . . . . . . 9-27
Auxiliary Devices . . . . . . . . 6-27, 6-30

i-8 INDEX
N
Navigation SystemVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 12-16
Net, Convenience . . . . . . . . . . . . . . 3-2
New Vehicle Break-In . . . . . . . . . . 8-27
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 4-33
Odometer . . . . . . . . . . . . . . . . . . . . . . 4-13
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 8-7 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 8-6
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Engine Oil Life System . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 4-31
Pressure Light . . . . . . . . . . . . . . . . 4-23
Older Children, Restraints . . . . . 2-41
Online Owner Center . . . . . . . . . . 12-4
OnStar
®System . . . . . . . . . . . . . . . 4-41 Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Overheating, Engine . . . . . . . . . . . 9-20
Overview Instrument Panel . . . . . . . . . . . . . . 4-4
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 6-3, 6-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 8-32
Shifting Out of . . . . . . . . . . . . . . . . 8-33
Park Tilt Mirrors . . . . . . . . . . . . . . . . 1-15
Parking Assist, Ultrasonic . . . . . . . . . . . . . 8-47
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 8-40
Brake and P (Park)Mechanism Check . . . . . . . . . . 9-28
Over Things That Burn . . . . . . . 8-33
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 4-15 Passenger Sensing System . . . 2-33
Perchlorate Materials
Requirements, California . . . . . . 9-3
Phone Bluetooth . . . . . . . 6-41, 6-42, 6-45, 6-56
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 1-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . 4-10
Retained Accessory (RAP) . . . 8-29
Seat Adjustment . . . . . . . . . . . . . . . 2-3
Steering Fluid . . . . . . . . . . . . . . . . . 9-21
Windows . . . . . . . . . . . . . . . . . . . . . 1-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Privacy Radio Frequency
Identification (RFID) . . . . . . . 12-16
Program Courtesy Transportation . . . . . . 12-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . . 9-3

INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 12-16
Statement . . . . . . . . . . . . . . . . . . 12-16
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 6-11
CD/DVD Player . . . . . . . . . . . . . . . 6-21
Reception . . . . . . . . . . . . . . . . . . . . 6-17
Satellite . . . . . . . . . . . . . . . . . . . . . . . 6-14
Reading Lamps . . . . . . . . . . . . . . . . . 5-4
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 6-33
Rear Seats . . . . . . . . . . . . . . . . . . . . . 2-8
Rear Vision Camera (RVC) . . . . 8-50
Rear Window Washer/Wiper . . . . 4-8
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 1-16
Reclining Seatbacks . . . . . . . . . . . . 2-5
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 10-7 Recommended Fuel . . . . . . . . . . . 8-54
Records
Maintenance . . . . . . . . . . . . . . . . 10-10
Recreational Vehicle Towing . . . 9-81
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 12-5
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Remote Vehicle Start . . . . . . . . . . . 1-5
Replacement Bulbs . . . . . . . . . . . . 9-38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 2-40
Maintenance . . . . . . . . . . . . . . . . . . 10-9
Replacing Airbag System . . . . . . 2-40
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 2-55
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Reporting Safety Defects
Canadian Government . . . . . . 12-14
General Motors . . . . . . . . . . . . . 12-14
U.S. Government . . . . . . . . . . . 12-13
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 8-29
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 4-33
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 12-6
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 1-19
Roof Rack System . . . . . . . . . . . . . . 3-2
Rotation, Tires . . . . . . . . . . . . . . . . . 9-58
Routing, Engine Drive Belt . . . . . 11-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 8-34

i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 2-9Care . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Extender . . . . . . . . . . . . . . . . . . . . . . 2-23
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 2-13
Lap-Shoulder Belt . . . . . . . . . . . . 2-18
Messages . . . . . . . . . . . . . . . . . . . . 4-34
Reminders . . . . . . . . . . . . . . . . . . . . 4-14
Replacing After a Crash . . . . . . 2-24
Use During Pregnancy . . . . . . . . 2-23
Safety Defects Reporting Canadian Government . . . . . . 12-14
General Motors . . . . . . . . . . . . . 12-14
U.S. Government . . . . . . . . . . . 12-13
Safety Locks . . . . . . . . . . . . . . . . . . . . 1-8
Safety System Check . . . . . . . . . . 2-23
Satellite Radio . . . . . . . . . . . . . . . . . 6-14
Scheduled Maintenance . . . . . . . 10-2
Scheduling Appointments . . . . . . 12-8 Seats
Adjustment, Front . . . . . . . . . . . . . . 2-3
Head Restraints . . . . . . . . . . . . . . . 2-2
Heated Front . . . . . . . . . . . . . . . . . . 2-7
Lumbar Adjustment, Front . . . . . 2-5
Power Adjustment, Front . . . . . . 2-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Reclining Seatbacks . . . . . . . . . . . 2-5
Securing Child Restraints . . . . . . . . . . . . . . 2-56, 2-58
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 1-13
Service Accessories andModifications . . . . . . . . . . . . . . . . . 9-3
Doing Your Own Work . . . . . . . . . 9-4
Engine Soon Lamp . . . . . . . . . . . 4-17
Maintenance Records . . . . . . 10-10
Maintenance, General Information . . . . . . . . . . . . . . . . . . 10-1 Service (cont.)
Parts Identification Label . . . . . 11-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 12-12
Scheduling Appointments . . . . . 12-8
Vehicle Messages . . . . . . . . . . . . 4-34
Servicing the Airbag-Equipped Vehicle . . . . . 2-38
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 8-32
Out of Park . . . . . . . . . . . . . . . . . . . 8-33
Sidemarker Bulb Replacement . . . . . . . . . . . . 9-34
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 5-3
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 9-76
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 11-2
Speedometer . . . . . . . . . . . . . . . . . . 4-13
StabiliTrak System . . . . . . . . . . . . . 8-42
StabiliTrak
®OFF Light . . . . . . . . . 4-21
Start Assist, Hills . . . . . . . . . . . . . . 8-41
Start Vehicle, Remote . . . . . . . . . . 1-5