towing GMC TERRAIN 2011 Owner's Guide

Black plate (62,1)GMC Terrain Owner Manual - 2011
9-62 Driving and Operating
Use the following chart to determine how much the vehicle can weigh,
based upon the vehicle model and options.Vehicle Maximum Trailer
Weight with Trailer Brakes† GCWR*
L4 Engine, FWD 680 kg (1,500 lbs) 2 625 kg (5,787 lbs)
L4 Engine, AWD 680 kg (1,500 lbs) 2 700 kg (5,952 lbs)
V6 Engine, FWD 1 588 kg (3,500 lbs) 3 600 kg (7,937 lbs)
V6 Engine, AWD 1 588 kg (3,500 lbs) 3 700 kg (8,157 lbs)
† For trailers without trailer brakes the maximum trailer weight is 454 kg
(1,000 lbs). See Towing Equipment on page 9‑63 for more information.
*The Gross Combination Weight
Rating (GCWR) is the total
allowable weight of the completely
loaded vehicle and trailer including
any passengers, cargo, equipment
and conversions. The GCWR for the
vehicle should not be exceeded. Ask your dealer for our trailering
information or advice. See
Customer Assistance Offices (U.S.
and Canada) on page 13‑4
or
Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.Weight of the Trailer Tongue
The tongue load (A) of any trailer
is an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes
the curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9‑21.

Black plate (63,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-63
If a weight-carrying hitch or a
weight-distributing hitch is being
used, the trailer tongue (A) should
weigh 10 to 15 percent of the total
loaded trailer weight (B).
After loading the trailer, weigh
the trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.Trailering may be limited by the
vehicle's ability to carry tongue
weight. Tongue weight cannot cause
the vehicle to exceed the GVWR
(Gross Vehicle Weight Rating) or
the RGAWR (Rear Gross Axle
Weight Rating). The effect of
additional weight may reduce the
trailering capacity more than the
total of the additional weight.
It is important that the vehicle
does not exceed any of its
ratings
—GCWR, GVWR, RGAWR,
Maximum Trailer Rating or Tongue
Weight. The only way to be sure it is
not exceeding any of these ratings
is to weigh the vehicle and trailer.
Total Weight on the Vehicle's
Tires
Inflate the vehicle's tires to the
upper limit for cold tires. These
numbers can be found on the
Certification label or see Vehicle
Load Limits on page 9‑21 for more
information. Do not go over the
GVW limit for the vehicle, or the
GAWR, including the weight of the trailer tongue. If using a weight
distributing hitch, do not go over the
rear axle limit before applying the
weight distribution spring bars.
Towing Equipment
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
.The rear bumper on the vehicle
is not intended for hitches. Do
not attach rental hitches or other
bumper-type hitches to it. Use
only a frame-mounted hitch that
does not attach to the bumper.
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If there
are, seal the holes when the
hitch is removed. If the holes are
not sealed, dirt, water, and
deadly carbon monoxide (CO)
from the exhaust can get into the
vehicle. See
Engine Exhaust on
page 9‑32.

Black plate (2,1)GMC Terrain Owner Manual - 2011
10-2 Vehicle Care
Different Size Tires andWheels . . . . . . . . . . . . . . . . . . . 10-61
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
Tire Chains . . . . . . . . . . . . . . . . . 10-65
If a Tire Goes Flat . . . . . . . . . . 10-65
Tire Changing . . . . . . . . . . . . . . 10-67
Compact Spare Tire . . . . . . . . 10-74
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-75
Towing
Towing the Vehicle . . . . . . . . . 10-79
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-82
Interior Care . . . . . . . . . . . . . . . . 10-86
Floor Mats . . . . . . . . . . . . . . . . . . 10-89
General Information
For service and parts needs,
visit your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition 65
Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.

Black plate (79,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-79
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be
towed with all four wheels off
the ground. Care must be taken
with vehicles that have low
ground clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9. To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity
of the towing vehicle? Be
sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (80,1)GMC Terrain Owner Manual - 2011
10-80 Vehicle Care
Dinghy Towing
Front-wheel‐drive and
all-wheel-drive vehicles may be
dinghy towed from the front. These
vehicles can also be towed by
placing them on a platform trailer
with all four wheels off of the
ground. For other towing options,
see“Dolly Towing” following in this
section.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle that will be towed and secure it to the
towing vehicle.
2. Turn the ignition key to ON/RUN.
3. Shift the transmission to N (Neutral).
4. Turn the ignition key to ACC/ACCESSORY.
5. Turn all accessories off. 6. To prevent the battery from
draining while the vehicle is
being towed, remove fuse 32,
the Discrete Logic Ignition
Switch fuse, from the instrument
panel fuse block and store it in a
safe location. See Instrument
Panel Fuse Block on
page 10‑42.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.

Black plate (81,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-81
Once the destination has been
reached:
1. Set the parking brake.
2. Shift the transmission toP (Park).
3. Turn the ignition key to LOCK/OFF.
4. Install fuse 32, the Discrete Logic Ignition Switch fuse. See
Instrument Panel Fuse Block on
page 10‑42.
5. Start the engine and let it idle for more than three minutes before
driving the vehicle.
Notice: Too much or too
little fluid can damage the
transmission. Be sure that the
transmission fluid is at the
proper level before towing with
all four wheels on the ground. Notice:
Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires
is a compact spare tire. Towing
with two different tire sizes
on the front of the vehicle can
cause severe damage to the
transmission.
Dolly Towing (All-Wheel‐Drive
Vehicles)
All-wheel‐drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel‐ Drive Vehicles)
To tow the vehicle from the front
with the rear wheels on the ground,
do the following:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Secure the vehicle to the dolly.

Black plate (82,1)GMC Terrain Owner Manual - 2011
10-82 Vehicle Care
5. Follow the dolly manufacturer'sinstructions for preparing the
vehicle and dolly for towing.
6. Release the parking brake.
Towing the Vehicle From
the Rear
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Appearance Care
Exterior Care
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under “Washing
the Vehicle” later in this section.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish.

Black plate (5,1)GMC Terrain Owner Manual - 2011
Service and Maintenance 11-5
First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. SeeEngine Air
Cleaner/Filter on page 10‑15.
.Automatic transmission fluid
change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission
Fluid on page 10‑15.
.Transfer case fluid change
(severe service) for vehicles
mainly driven in hilly or
mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service.
.Evaporative control system
inspection. Check all fuel and
vapor lines and hoses for proper
hook‐up, routing, and condition.
Check that the purge valve,
if the vehicle has one, works
properly. Replace as needed.
An Emission Control Service.
The U.S. Environmental
Protection Agency or the
California Air Resources Board
has determined that the failure
to perform this maintenance
item will not nullify the emission
warranty or limit recall liability
prior to the completion of the
vehicle's useful life. We,
however, urge that all
recommended maintenance
services be performed at the
indicated intervals and the
maintenance be recorded. First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid
change (normal service). See
Automatic Transmission Fluid on
page 10‑15.
.Transfer case fluid change
(normal service).
.Spark plug replacement and
spark plug wires inspection.
An Emission Control Service.
First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill (or every five
years, whichever occurs first).
See Cooling System on
page 10‑16. An Emission
Control Service.
.Engine drive belts inspection
for fraying, excessive cracks,
or obvious damage (or every
10 years, whichever occurs
first). Replace, if needed.

Black plate (8,1)GMC Terrain Owner Manual - 2011
13-8 Customer Information
GMC and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/(160 000 km)
100,000 miles Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (13,1)GMC Terrain Owner Manual - 2011
Customer Information 13-13
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program (U.S.
and Canada) on page 13‑7or
Roadside Assistance Program
(Mexico) on page 13‑9. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑31.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.