instrument panel GMC TERRAIN 2012 Workshop Manual

Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (4,1)GMC Terrain Owner Manual (Include Mex) - 2012
i-4 INDEX
Driving (cont'd)Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-22
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-53
ECO Button . . . . . . . . . . . . . . . . . . . 9-31
Economy Mode
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-64
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Emergency, OnStar
®. . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17
Coolant Heater . . . . . . . . . . . . . . . 9-25
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-28
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-28
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-28
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-29
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-28
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-23
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-63
Event Data Recorders . . . . . . . . 13-20
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65 Changing . . . . . . . . . . . . . . . . . . . 10-67
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-22
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps
Bulb Replacement . . . . . . 10-33, 6-4
Forward Collision Alert (FCA) Warning Light . . . . . . . . . 5-18
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Black plate (5,1)GMC Terrain Owner Manual (Include Mex) - 2012
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51Additives . . . . . . . . . . . . . . . . . . . . . 9-52
E85 (85% Ethanol) . . . . . . . . . . . 9-53
Economy Driving . . . . . . . . . . . . . 1-25
Economy Light . . . . . . . . . . . . . . . 5-21
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . . 9-54
Foreign Countries . . . . . . . . . . . . 9-52
Gasoline Specifications . . . . . . . 9-51
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Low Fuel Warning Light . . . . . . . 5-21
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-52
System Messages . . . . . . . . . . . . 5-29
Fuel Economy Mode . . . . . . . . . . . 9-31
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-38
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42G
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-51
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-32
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-32
High-Beam On Light . . . . . . . . . . 5-22
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-22
Heated Front Seats . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine Coolant . . . . . . . . . . . . . . . 9-25
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3