maintenance GMC TERRAIN 2012 Owner's Manual

Black plate (1,1)GMC Terrain Owner Manual (Include Mex) - 2012
2012 GMC Terrain Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-19
Performance and Maintenance . . . . . . . . . . . . . . . . 1-24
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-15
Interior Mirrors . . . . . . . . . . . . . . . . 2-17
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-12
Airbag System . . . . . . . . . . . . . . . . 3-21
Child Restraints . . . . . . . . . . . . . . 3-35 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Roof Rack System . . . . . . . . . . . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-23
Vehicle Messages . . . . . . . . . . . . 5-26
Vehicle Personalization . . . . . . . 5-33
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-14
Rear Seat Infotainment . . . . . . . 7-22
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-46 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-20
Engine Exhaust . . . . . . . . . . . . . . 9-28
Automatic Transmission . . . . . . 9-29
Drive Systems . . . . . . . . . . . . . . . . 9-32
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-32
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-38
Object Detection Systems . . . . 9-40
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-56
Conversions and Add-Ons . . . 9-64
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-32
Electrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-44

Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
2012 GMC Terrain Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-76
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-83
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)GMC Terrain Owner Manual (Include Mex) - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Heated Seats . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-12
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-13
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-13 Interior Lighting . . . . . . . . . . . . . . 1-14
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Parking Brake . . . . . . . . . . . . . . . 1-17
Transmission . . . . . . . . . . . . . . . . 1-18Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-19
Satellite Radio . . . . . . . . . . . . . . . 1-19
Portable Audio Devices . . . . . . 1-20
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-20
Steering Wheel Controls . . . . . 1-20
Cruise Control . . . . . . . . . . . . . . . 1-21
Navigation System . . . . . . . . . . . 1-21
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-21
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-22
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-22
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-23
Ultrasonic Parking Assist . . . . 1-23
Roof Rack System . . . . . . . . . . . 1-23
Power Outlets . . . . . . . . . . . . . . . 1-23
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-24
StabiliTrak
®System . . . . . . . . . 1-24
Tire Pressure Monitor . . . . . . . . 1-24
Engine Oil Life System . . . . . . 1-25
Fuel E85 (85% Ethanol) . . . . . 1-25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-25
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-26
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-26

Black plate (24,1)GMC Terrain Owner Manual (Include Mex) - 2012
1-24 In Brief
Performance and
Maintenance
Traction Control
System (TCS)
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
.To turn off traction control, press
and release
glocated on the
console.
iilluminates and the
appropriate DIC message
displays. See Vehicle Messages
on page 5‑26.
.Press and releasegagain to
turn traction control back on.
For more information, see Traction
Control System (TCS) on
page 9‑35.
StabiliTrak®System
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.To turn off both Traction Control
and StabiliTrak, press and hold
guntilgandiilluminate and
the appropriate DIC message
displays. See Vehicle Messages
on page 5‑26.
.Pressgagain to turn on both
systems.
For more information, see
StabiliTrak
®System on page 9‑36.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9‑16. The warning
light will remain on until the tire
pressure is corrected.

Black plate (25,1)GMC Terrain Owner Manual (Include Mex) - 2012
In Brief 1-25
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑52.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. Press the DIC MENU button to display the Vehicle
Information menu.
3. Press either the up or down arrows to view REMAINING
OIL LIFE.
4. Press the SET/CLR button until 100% is displayed.
5. Turn the key to LOCK/OFF.
Or:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
See Engine Oil Life System on
page 10‑12.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑53. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑51.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.

Black plate (26,1)GMC Terrain Owner Manual (Include Mex) - 2012
1-26 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: gmc.com
(Click on "Owners," then
"Manage My GMC/Owners Login")
Canada: gmcowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (34,1)GMC Terrain Owner Manual (Include Mex) - 2012
3-34 Seats and Restraints
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑11 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑23. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.

Black plate (14,1)GMC Terrain Owner Manual (Include Mex) - 2012
5-14 Instruments and Controls
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty. Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, stop
and park the vehicle. Turn the
vehicle off, wait at least 10 seconds,
and restart the engine. If the light is
still flashing, follow the previous
steps and see your dealer for
service as soon as possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.

Black plate (15,1)GMC Terrain Owner Manual (Include Mex) - 2012
Instruments and Controls 5-15
The following may correct an
emission system malfunction:
.Check that the fuel cap is fully
installed. SeeFilling the Tank on
page 9‑54. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up. If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
See
Recommended Fuel on
page 9‑51.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.

Black plate (20,1)GMC Terrain Owner Manual (Include Mex) - 2012
5-20 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A tire pressure message can
accompany the light. SeeTire
Messages on page 5‑32 for more
information. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10‑51 for
more information. When the Light Flashes First and
Then Is On Steady
This indicates that there may be a
problem with the TPMS. The light
flashes for about a minute and stays
on steady for the remainder of the
ignition cycle. This sequence
repeats with every ignition cycle.
See
Tire Pressure Monitor
Operation on page 10‑54 for more
information.
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced. Notice:
Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
The oil pressure light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.