service GMC TERRAIN 2013 Owner's Manual

Black plate (2,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
2013 GMC Terrain/Terrain Denali Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-67
Towing . . . . . . . . . . . . . . . . . . . . . . 10-69
Appearance Care . . . . . . . . . . . 10-73
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, TERRAIN, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for GMC
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 20960971 A First Printing©2012 General Motors LLC. All Rights Reserved.

Black plate (4,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
iv Introduction
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people. Notice:
This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (22,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
1-22 In Brief
Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. SeeOnStar Overview on
page 14‑1.

Black plate (3,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Keys, Doors, and Windows 2-3
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
RKE Without Remote Start Shown
The following may be available:
Q(Lock): Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound to
indicate locking. See “Remote Lock
Feedback” underVehicle
Personalization on page 5‑31. If a
passenger door is open when
Qis
pressed, all doors lock. If the driver
door is open when
Qis pressed, all
doors lock except the driver door.
These settings can be modified. See
“Unlocked Door Anti Lock Out”
under Vehicle Personalization on
page 5‑31.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System on page 2‑12.
K(Unlock): Press to unlock the
driver door or all doors. See
“Remote Door Unlock” under
Vehicle Personalization on
page 5‑31. The turn signal
indicators flash to indicate unlocking
has occurred. For more information
see “Remote Unlock Light
Feedback” underVehicle
Personalization on page 5‑31.
Pressing
Kmay also disarm the
theft-deterrent system. See Vehicle
Alarm System on page 2‑12.
For vehicles with the manual
liftgate, press
Ktwice within
5 seconds to unlock the liftgate.
V(Remote Liftgate Release):
For vehicles with the power liftgate,
press and hold
Vuntil the liftgate
begins to move.

Black plate (10,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
2-10 Keys, Doors, and Windows
The liftgate can be opened manually
by pressing the touch pad under the
liftgate handle, with the doors
unlocked and lifting up.
In either the MAX or the 3/4 mode,
the liftgate can be power opened
and closed by:
.Pressing and holdingVon the
RKE transmitter until the liftgate
starts moving. See Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
.Pressing the power liftgate
button in the center of the mode
switch on the overhead console,
with the driver door unlocked.Press and release8on the
liftgate adjacent to the latch to close
the liftgate.
Pressing any button, or the touch
pad switch, while the liftgate is
moving stops it. Pressing the button
or RKE transmitter again reverses
the direction. The touch pad switch
will stop the liftgate from moving.
There is a minimum distance that
the power liftgate must already be
open for the system to hold it open.
If movement is stopped below that
minimum, the liftgate closes. Do not force the liftgate open or
closed during a power cycle.
The power liftgate may be
temporarily disabled under extreme
temperatures or low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate power
function will continue to completion.
If the vehicle is shifted out of
P (Park) and accelerated before the
power liftgate latch is closed, the
liftgate may reverse to the open
position. Cargo could fall out of the
vehicle. Always make sure the
power liftgate is closed and latched
before driving away.
If the liftgate is power opened and
the liftgate support struts have lost
pressure, the turn signals flash and
a chime will sound. The liftgate
stays open temporarily, and then
slowly closes. See a dealer for
service before using the liftgate.

Black plate (13,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Keys, Doors, and Windows 2-13
Immobilizer
SeeRadio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition. The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.

Black plate (7,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Seats and Restraints 3-7
Memory Seats
If available, the“1”and “2”buttons
on the outboard side of the driver
seat are used to manually save and
recall the driver seat and outside
mirror positions. These manually
stored positions are referred to as
Button Memory positions.
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
turned off. These automatically stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation on page 2‑3.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat, seatback
recliner, and both outside mirrors
to the desired driving positions.
2. Press and hold MEM (Memory) and “1”at the same time until a
beep sounds.
3. Repeat Steps 1 and 2 for a second driver using “2.”
Recalling Button Memory
Positions
To recall the Button Memory
positions, press and hold “1”or“2.”
The driver seat and outside mirrors
move to the positions stored to
those buttons when pressed.
Releasing “1”or“2” before the
stored positions are reached stops
the recall. If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.
Recalling RKE Memory Positions
(Memory Remote Recall)
The Memory Remote Recall feature
can recall the driver seat and
outside mirrors to previously stored
RKE Memory positions when
entering the vehicle.
Every time the ignition is turned off,
the positions of the driver seat and
outside mirrors are automatically
stored to the RKE transmitter that
was used to start the vehicle. These
positions are called RKE Memory
positions and may be different than
the previously mentioned Button

Black plate (8,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
3-8 Seats and Restraints
Memory positions saved to the
“1”or“2” buttons. To recall RKE
Memory positions, unlock the driver
door with the RKE transmitter and
open the driver door. If the driver
door is already open, pressing the
RKE transmitter
Kbutton will also
activate the RKE Memory recall.
The driver seat and outside mirrors
will move to the previously saved
RKE Memory positions.
This feature is turned on or off using
the vehicle personalization menu.
See Vehicle Personalization on
page 5‑31.
To stop recall movement, press any
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and pressing the RKE
Kbutton. If the
memory position is still not recalling,
see your dealer for service.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, turn the ignition off and
open the driver door. If the driver
door is already open, turning the
ignition off will activate the recall.
This feature can be turned on or off
using the vehicle personalization
menu. See Vehicle Personalization
on page 5‑31.
To stop recall movement, press one
of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit position again. If the exit position is
still not recalling, see your dealer for
service.
Heated Front Seats
{WARNING
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

Black plate (25,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Seats and Restraints 3-25
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
the interior lamps on, turn the hazard warning flashers on, and
shut off the fuel system after the
airbags inflate. You can lock the
doors, turn the interior lamps off,
and turn the hazard warning
flashers off by using the controls for
those features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑19 andEvent Data
Recorders on page 13‑19.