towing GMC TERRAIN 2014 Owner's Guide

Black plate (7,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
Customer Information 13-7
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Black plate (10,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
13-10 Customer Information
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, werecommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.

Black plate (3,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-3
Cooling System . . . . . . . . . . . . . . . 10-14Engine Messages . . . . . . . . . . . . 5-25
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Cruise Control . . . . . . . . . . . . . . . . . 9-35 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Messages . . . . . . . . . . . . . . . . . . . . 5-25
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information
Service PublicationsOrdering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-4
Door Ajar Messages . . . . . . . . . . . . . . . 5-25
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems All-Wheel Drive . . . . . . . 9-30, 10-24
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-21
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-53
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-20
Highway Hypnosis . . . . . . . . . . . . 9-11 Driving (cont'd)
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-14
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-49
ECO Button . . . . . . . . . . . . . . . . . . . 9-29
Economy Mode
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-59
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-33
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2

Black plate (4,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
i-4 INDEX
EngineAir Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-12
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Heater . . . . . . . . . . . . . . . 9-23
Coolant Temperature Gauge . . . 5-9
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-25
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Oil Life System . . . . . . . . . . . . . .10-11
Oil Messages . . . . . . . . . . . . . . . . . 5-26
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-27
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-21
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-58
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Lamp Controls . . . . . . . . . 6-1F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-60 Changing . . . . . . . . . . . . . . . . . . . 10-62
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-83
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-22
Power Steering . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-21
Fog Lamps Bulb Replacement . . . . . . 6-3, 10-29
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . 9-38
Forward Collision Alert (FCA) Warning Light . . . . . . . . . 5-16
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48 Additives . . . . . . . . . . . . . . . . . . . . . 9-49
Economy Driving . . . . . . . . . . . . . 1-20
Economy Light . . . . . . . . . . . . . . . 5-19
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-52
Filling the Tank . . . . . . . . . . . . . . . 9-50
Foreign Countries . . . . . . . . . . . . 9-49
Gasoline Specifications . . . . . . . 9-49
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-19
Recommended . . . . . . . . . . . . . . . 9-48
Requirements, California . . . . . 9-49
System Messages . . . . . . . . . . . . 5-27
Fuel Economy Mode . . . . . . . . . . . 9-29
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-33 Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37

Black plate (5,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-5
G
Garage Door Opener . . . . . . . . . . 5-35Programming . . . . . . . . . . . . . . . . . 5-35
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-49
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . . 5-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-28
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-28
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-28
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-20
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-12 Hill Start Assist (HSA) . . . . . . . . . 9-33
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Ignition Positions . . . . . . . . . . . . . . 9-20
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-25
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-14
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-33
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-7
Interior Rearview Mirrors . . . . . . . 2-17
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-69

Black plate (8,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
i-8 INDEX
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-24
Shifting Out of . . . . . . . . . . . . . . . . 9-25
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Brake and P (Park)Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-26
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-40
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-11
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Passenger Sensing System . . . 3-25
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Retained Accessory (RAP) . . . 9-23 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-43
Rear Window Washer/Wiper . . . . 5-3
Rearview Mirrors . . . . . . . . . . . . . . 2-17 Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-5 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-32
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-31
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-31
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-44
Replacing Safety Belt
System Parts after a Crash . . . 3-18
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12

Black plate (11,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-11
TowingDriving Characteristics . . . . . . . . 9-53
Equipment . . . . . . . . . . . . . . . . . . . . 9-58
General Information . . . . . . . . . . 9-53
Recreational Vehicle . . . . . . . . 10-72
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Trailer Sway Control (TSC) . . . 9-59
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-72
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-17
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-16
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-33
Trailer Sway Control (TSC) . . . . . . . . . . 9-59
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Turn Signal
Bulb Replacement . . . . . . . . . . 10-29
U
Ultrasonic Parking Assist . . . . . . 9-40
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-57
Universal Remote System . . . . . 5-35 Operation . . . . . . . . . . . . . . . . . . . . . 5-37
Programming . . . . . . . . . . . . . . . . . 5-35
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-13
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-14
Messages . . . . . . . . . . . . . . . . . . . . 5-24
Personalization . . . . . . . . . . . . . . . 5-31
Reminder Messages . . . . . . . . . . 5-31
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-47
Vehicle Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
W
Warning Brake System Light . . . . . . . . . . . 5-15
Lane Departure (LDW) . . . . . . . 9-46
Warning Light Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 5-16
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-6
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-21
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-59
Different Size . . . . . . . . . . . . . . . 10-57
Replacement . . . . . . . . . . . . . . . 10-59