emergency towing GMC TERRAIN 2016 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
172 Driving and Operating
If you are towing a trailer and are
parking on a hill, seeDriving
Characteristics and Towing
Tips 0190.
Brake Assist
The Brake Assist feature is
designed to assist the driver in
stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal as
the driving situation dictates. The
Brake Assist feature will
automatically disengage when the brake pedal is released or brake
pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
This vehicle has an HSA feature,
which may be useful when the
vehicle is stopped on a grade
sufficient enough to activate HSA.
This feature is designed to prevent
the vehicle from rolling, either
forward or rearward, during vehicle
drive off. After the driver completely
stops and holds the vehicle in a
complete standstill on a grade, HSA
will be automatically activated.
During the transition period between
when the driver releases the brake
pedal and starts to accelerate to
drive off on a grade, HSA holds the
braking pressure for a maximum of
two seconds to ensure that there is
no rolling. The brakes will
automatically release when the
accelerator pedal is applied within
the two-second window. It will not
activate if the vehicle is in a drive
gear and facing downhill, or if the
vehicle is facing uphill and in
R (Reverse).
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak®, an
electronic stability control system.
These systems help limit wheel slip
and assist the driver in maintaining
control, especially on slippery road
conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak selectively applies
braking pressure to any one of the

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
296 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Customer Information 299
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0295.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
318 Index
EmergencyOnStar®. . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 201
Coolant . . . . . . . . . . . . . . . . . . . . . . . 210
Coolant Heater . . . . . . . . . . . . . . . 163
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Cooling System Messages . . . .115
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 204
Drive Belt Routing . . . . . . . . . . . . 290
Exhaust . . . . . . . . . . . . . . . . . . . . . . 166
Oil Life System . . . . . . . . . . . . . . . 207
Oil Messages . . . . . . . . . . . . . . . . . .115
Oil Pressure Light . . . . . . . . . . . . 108
Overheating . . . . . . . . . . . . . . . . . . 214
Power Messages . . . . . . . . . . . . . .116
Running While Parked . . . . . . . . 167
Starting . . . . . . . . . . . . . . . . . . . . . . . 162
Entry Lighting . . . . . . . . . . . . . . . . . . . 134
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 303
Exit Lighting . . . . . . . . . . . . . . . . . . . . 134 Extender, Safety Belt . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 130
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 131
Flashers, Hazard Warning . . . . . . 132
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 250 Changing . . . . . . . . . . . . . . . . . . . . . 251
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 271
Fluid Automatic Transmission . . . . . . 208
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 217
Power Steering . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 216
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 180
Forward Collision Alert (FCA) Warning Light . . . . . . . . . . 106
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 301
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Additives . . . . . . . . . . . . . . . . . . . . . 187
Economy Driving . . . . . . . . . . . . . . . 23
Economy Light . . . . . . . . . . . . . . . 109
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 188
Foreign Countries . . . . . . . . . . . . 187
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 109
Requirements, California . . . . . 187
System Messages . . . . . . . . . . . . .116
Fuel Economy Mode . . . . . . . . . . . . 169
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Garage Door Opener . . . . . . . . . . . 126Programming . . . . . . . . . . . . . . . . . 126
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 99
Tachometer . . . . . . . . . . . . . . . . . . . . . 99