service and maintenance GMC TERRAIN 2016 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 24
Seats and Restraints . . . . . . . . . . . 43
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Instruments and Controls . . . . . . . 92
Lighting . . . . . . . . . . . . . . . . . . . . . . . 130
Infotainment System . . . . . . . . . . 136
Climate Controls . . . . . . . . . . . . . . 137
Driving and Operating . . . . . . . . . 144
Vehicle Care . . . . . . . . . . . . . . . . . . 197
Service and Maintenance . . . . . 273
Technical Data . . . . . . . . . . . . . . . . 287
Customer Information . . . . . . . . . 291
Reporting Safety Defects . . . . . . 301
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 305
Index . . . . . . . . . . . . . . . . . . . . 315

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
70 Seats and Restraints
modules, ceiling or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properlyturning off the passenger airbag(s).
See
Passenger Sensing
System 065.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0246 for additional
important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance
Offices 0293.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0101.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 061. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
104 Instruments and Controls
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and
Modifications0199.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap may
cause the light to come on. See
Filling the Tank 0188. A few
driving trips with the cap
properly installed may turn the
light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at least one full tank of the proper
fuel to turn the light off. See
Fuel
0186.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0196. See
your dealer if assistance is needed.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
108 Instruments and Controls
If the light is on and not flashing, the
TCS and potentially the StabiliTrak
system have been disabled. A DIC
message may display. Check the
DIC messages to determine which
feature(s) is no longer functioning
and whether the vehicle requires
service.
If the light is on and flashing, the
TCS and/or the StabiliTrak system
is actively working.
SeeTraction Control/Electronic
Stability Control 0172.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS. When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. See
Tire Messages 0119.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See Tire
Pressure 0238.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation 0240.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Climate Controls 143
Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0274
for replacement intervals. To find out
what type of filter to use, see
Maintenance Replacement
Parts 0284.
The passenger compartment air
filter can be accessed by removing
the entire glove box.
1. Open the glove box completely and locate the stop tab on top
of the glove box door.
2. Push the stop tab upward until
the stop tab is under the
instrument panel assembly and
the glove box is released.
3. Unsnap the tabs beneath the glove box that connect it to the
bottom of the instrument panel
assembly.
4. Remove the glove box.
5. Locate the service door for the passenger compartment air
filter.6. Push the two tabs upward andrelease the latches holding the
service door. Lift the
service door.
7. Remove the old air filter.
8. Install the new air filter.
9. Close the service door and latches.
10. Reinstall the glove box.
See your dealer if additional
assistance is needed.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
146 Driving and Operating
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious—or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering (2.4L
L4 Engine)
If the vehicle has electric power
steering, it does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under Service Vehicle
Messages 0118

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
148 Driving and Operating
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
. Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go. The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
All-wheel-drive vehicles can be
used for off-road driving. Vehicles
without all-wheel drive and vehicles not equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not
be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information
about the original equipment tires,
see the Limited Warranty and
Owner Assistance Information
manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.
Have all necessary maintenance
and service work completed.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
152 Driving and Operating
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers(Continued)
Warning (Continued)
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the exhaust pipe under water.
While the exhaust pipe is under
water, you will not be able to start
the engine. When going through water, the brakes get wet, and it
might take longer to stop. See
Driving on Wet Roads
0152.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule 0274 for
more information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
186 Driving and Operating
Fuel
Use of the recommended fuel is an
important part of the proper
maintenance of this vehicle. When
driving in the U.S. and Canada, to
help keep the engine clean and
maintain optimum vehicle
performance, we recommend using
TOP TIER Detergent Gasolines.
See www.toptiergas.com for a list of
TOP TIER Detergent Gasolines.
If the vehicle has a yellow fuel cap,
E85 or FlexFuel can be used in the
vehicle. SeeE85 or FlexFuel 0187. Use regular unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 87 or
higher. Do not use gasoline with an
octane rating below 87, as it may
cause engine damage and will lower
fuel economy.
Use of Seasonal Fuels
Use summer and winter fuels in the
appropriate season. The fuels
industry automatically modifies the
fuel for the appropriate season.
If fuel is left in the vehicle tank for
long periods of time, driving or
starting could be affected. Drive the
vehicle until the fuel is at one-half
tank or less, then refuel with the
current seasonal fuel.
Prohibited Fuels
Gasolines containing oxygenates
such as ethers and ethanol, as well
as reformulated gasolines, are
available in some cities. If these
gasolines comply with the
previously described specification,
then they are acceptable to use.
However, E85 (85% ethanol) and other fuels containing more than
15% ethanol must be used only in
FlexFuel vehicles.
Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.
Some gasolines, mainly high octane
racing gasolines, can contain an
octane-enhancing additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT). Do not use
gasolines and/or fuel additives with
MMT as they can reduce spark plug
life and affect emission control
system performance. The
malfunction indicator lamp may turn
on. If this occurs, see your dealer
for service.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Driving and Operating 193
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedalwhile you:
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See the
Maintenance Schedule 0274.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. Inspect these before
and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine
Overheating 0214.
Trailer Towing
Before pulling a trailer, there are
three important considerations that
have to do with weight:
.
The weight of the trailer
. The weight of the trailer tongue
. The total weight on the vehicle's
tires
Weight of the Trailer
How heavy can a trailer safely be?
Speed, altitude, road grades,
outside temperature, special
equipment, and the amount of
tongue weight the vehicle can carry
must be considered. See “Weight of
the Trailer Tongue” later in this
section. Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers and cargo in
the tow vehicle must be subtracted
from the maximum trailer weight.
Use the following chart to determine
how much the vehicle can weigh,
based upon the vehicle model and
options.