key GMC TERRAIN 2017 Service Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 203
Tire Changing . . . . . . . . . . . . . . . . 256
Compact Spare Tire . . . . . . . . . . 262
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 263
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 266
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 266
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 269
Interior Care . . . . . . . . . . . . . . . . . . 274
Floor Mats . . . . . . . . . . . . . . . . . . . . 277
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, as well as many
of its service parts and fluids,
contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
See
Battery - North America 0223
and Jump Starting - North
America 0263.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 225
Ignition Transmission
Lock Check
While parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
. The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to (Continued)
Warning (Continued)
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear and cracking.
See Maintenance Schedule 0280.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0290.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
Front Wiper Blade
Replacement
To replace the front wiper blades:
1. Lift the wiper arm from the windshield until no further
movement is possible.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 247
installed and the sensor
matching process is performed
successfully. See your dealer for
service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0250.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the tires or replacing one or more of the
TPMS sensors. The TPMS sensor
matching process should also be
performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off
at the next ignition cycle. The
sensors are matched to the tire/
wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase a
relearn tool. A TPMS relearn tool
can also be purchased. See Tire
Pressure Monitor Sensor Activation
Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with the engine off.
3. Use the MENU button to select the Vehicle Information Menu
in the Driver Information Center
(DIC). Use the arrow keys to
scroll to the Tire Pressure
screen.
4. Press the SET/CLR button to begin the sensor matching
process.
A message requesting
acceptance of the process
should display.
5. Press the SET/CLR button again to confirm the selection.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC screen.
6. Start with the driver side front tire.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 265
off the radio and all lamps that
are not needed. Turn off the
ignition on both vehicles.
4. Locate the positive (+) and negative (−) terminals on both
vehicles. Some vehicles have
remote jump starting terminals.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
5. The remote positive (+) terminal (1) is located on the
underhood fuse block, on the
driver side. Lift the red cap to
uncover the terminal.
The remote negative (−)
terminal (2) is a stud behind
the metal tab stamped with
GND (−) near the driver side
strut tower. 6. The jumper cables should be in
good working condition with no
loose or missing insulation.
The vehicles could be
damaged if they are not.
7. Connect the red positive (+) cable to the positive (+)
terminal on the vehicle with the
dead battery. Use a remote
positive (+) terminal if the
vehicle has one.
8. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect the black negative (−) cable to the negative (−)
terminal of the good battery.
Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch
anything until the next step.
The other end of the negative
(−) cable does not go to the
dead battery. It goes to a
heavy, unpainted metal engine part or to a remote negative (−)
terminal on the vehicle with the
dead battery.
10. Connect the other end of the negative (−) cable away from
the dead battery, but not near
engine parts that move.
11. Start the vehicle with the good battery and run the engine.
12. Press the unlock symbol on the Remote Keyless Entry (RKE)
transmitter to disarm the
security system, if equipped.
13. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it needs
service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 267
.The proper towing equipment.
See your dealer or trailering
professional for additional advice
and equipment
recommendations.
. If the vehicle is ready to be
towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
Front-wheel-drive and
all-wheel-drive vehicles may be
dinghy towed from the front. These
vehicles can also be towed by
placing them on a platform trailer
with all four wheels off of the
ground. For other towing options,
see “Dolly Towing” following in this
section.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components.To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle to be towed and secure it to the
towing vehicle.
2. Turn the ignition key to ON/RUN.
3. Shift the transmission to N (Neutral).
4. Turn the ignition key to ACC/ ACCESSORY.
5. Turn all accessories off.
6. To prevent the battery from draining while the vehicle is
being towed, remove fuse 32, the Discrete Logic Ignition
Switch fuse, from the
instrument panel fuse block
and store it in a safe location.
See
Instrument Panel Fuse
Block 0234.
Caution
If the vehicle is towed without
performing each of the steps
listed under “Dinghy Towing,” the
automatic transmission could be
damaged. Be sure to follow all
steps of the dinghy towing
procedure prior to and after
towing the vehicle.
Caution
If 105 km/h (65 mph) is exceeded
while towing the vehicle, it could
be damaged. Never exceed
105 km/h (65 mph) while towing
the vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
268 Vehicle Care
Once the destination is reached:1. Set the parking brake.
2. Shift the transmission to P (Park).
3. Turn the ignition key to LOCK/OFF.
4. Install fuse 32, the Discrete Logic Ignition Switch fuse. See
Instrument Panel Fuse
Block 0234.
5. Start the engine and let it idle for more than three minutes
before driving the vehicle.
Caution
Do not tow a vehicle with the front
drive wheels on the ground if one
of the front tires is a compact
spare tire. Towing with two
different tire sizes on the front of
the vehicle can cause severe
damage to the transmission.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel-Drive Vehicles)
To tow the vehicle from the front
with the rear wheels on the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer's instructions for preparing the
vehicle and dolly for towing.
6. Release the parking brake.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 273
Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
Caution
To avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning(Continued)
Caution (Continued)
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinges, unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Service and Maintenance 289
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Engine oil meeting the dexos1™ specification of the proper SAE viscosity
grade. ACDelco dexos1 Synthetic Blend is recommended. See Engine
Oil 0209.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®Coolant.
See Engine Coolant 0215.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Hydraulic Power Steering System (V6 engines only) DEXRON
®-VI Automatic Transmission Fluid.
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Transfer Case (All-Wheel Drive) Transfer Case Fluid (GM Part No. 88900401, in Canada 89021678).
Power Liftgate Actuator Ball Joint, Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
310 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 313
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.” 3. Say the entire number without
pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. If equipped, Diagnostic
Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.