auto start stop GMC TERRAIN 2020 User Guide

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
202 Driving and Operating
Warning (Continued)
vehicle will not move, even when
on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See
Shifting Into Park0187 and
Driving Characteristics and
Towing Tips 0262.
This vehicle is equipped with an
electronic transmission. The
R (Reverse) and D (Drive) shift
switches are designed to prevent
inadvertent shifting out of P (Park)
unless the ignition is on, and the
brake pedal is applied.
For vehicles with a diesel engine,
the vehicle does not need to be on
to shift out of P (Park).
When the vehicle is stopped, press
ENGINE START/STOP to turn off
the vehicle. The transmission will
shift to P (Park) automatically.
The vehicle will not shift into
P (Park) if it is moving too fast. Stop
the vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0187 and
Shifting out of Park 0188.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive),
or D (Drive) to R (Reverse) while the
speed is too high, the vehicle will
shift to N (Neutral). Reduce the
vehicle speed and try the shift
again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack.
To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse)
can be used to rock the vehicle
back and forth to get out of snow,
ice, or sand without damaging the
transmission. See If the Vehicle Is
Stuck 0174. N :
In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 203
Caution (Continued)
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N
indicator displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash
Mode that allows the vehicle to
remain in N (Neutral) for use in
automatic car washes. Car Wash Mode is not to be used
for vehicle towing. If the vehicle
needs to be towed, see
Towing the
Vehicle 0352
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park) if
left in Car Wash Mode.
Car Wash Mode (Engine Off –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Turn off the engine and release the brake pedal. 5. The indicator should continue
to show N. If it does not, start
the engine and repeat
Steps 2–4.
6. The vehicle is now ready for the car wash.
Car Wash Mode (Engine Off –
Driver out of Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral).
5. Turn off the engine and release the brake pedal.
6. The indicator should continue to show N. If it does not, start
the engine and repeat
Steps 2–5.
7. Exit the vehicle and close the door. The vehicle is now ready
for the car wash.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 209
pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving0164.
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
prevents the vehicle from rolling in
an unintended direction during the
transition from brake pedal release
to accelerator pedal apply. The
brakes release when the accelerator
pedal is applied. HSA brake hold
duration may be selectable. Standard Hold automatically
releases the brakes after a few
seconds. Extended Hold applies the
Electric Parking Brake if the
accelerator pedal is not applied
within a few minutes. If hold
duration is selectable, see
"Extended Hill Start Assist" in
Vehicle Personalization
0135. The
brakes may also release under
other conditions. Do not rely on
HSA to hold the vehicle.
HSA is available when the vehicle is
facing uphill in a forward gear,
or when facing downhill in
R (Reverse). The vehicle must
come to a complete stop on a grade
for HSA to activate.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
210 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
TCS or StabiliTrak/ESC begins to
limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
SeeIf the Vehicle Is Stuck 0174
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin
. Flash when StabiliTrak/ESC is
activated
. Turn on and stay on when either
system is not working
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC),
and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly. If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off and
On (Uplevel Cluster)
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
At speeds of 56 km/h (35 mph) or
above, this ability to turn off or on is
disabled.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
260 Driving and Operating
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
. Under certain conditions,
fuel fires.
Diesel fuel can foam when filling the
tank. The automatic pump nozzle
may shut off, even if the tank is not
full. Wait for the foaming to stop,
and then fill the tank more slowly.
Be careful not to spill fuel. Wait
five seconds after pumping before
removing the fill nozzle. Clean fuel
from painted surfaces as soon as
possible. See Exterior Care0356.
Reinstall the cap by turning it
clockwise until it clicks. Push the
fuel door closed until it latches.
{Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Caution
If a new fuel cap is needed, be
sure to get the right type of cap
from your dealer. The wrong type
of fuel cap may not fit properly
and could damage the fuel
system. Accidental Refueling with
Gasoline
Caution
If the vehicle is accidentally
refueled with gasoline, do not
continue driving the vehicle
except to get to a location where
it can be stopped safely. Driving
the vehicle will damage the
engine. Tow the vehicle for
service. Have the gasoline
removed from the tank and fuel
system.
Filling a Portable Fuel
Container (Gasoline)
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 265
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0294.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0368. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 294.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
276 Vehicle Care
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 015.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0380.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
For vehicles with auto engine
stop/start, turn the vehicle off
before opening the hood. If the
vehicle is on, the engine will start
when the hood is opened. You or
others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening. To open the hood:
1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Connected Services 409
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level,
oil life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 411
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 389
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . 231
Auto Stop
Stop/Start System . . . . . . . . . . . . 184
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 30
Door Locks . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) . . . . 239
Headlamp System . . . . . . . . . . . . 147
Transmission . . . . . . . . . . . . . . . . . 201
Transmission Fluid . . . . . . . . . . . 288
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 151
Load Management . . . . . . . . . . . . 151
Power Protection . . . . . . . . . . . . . 151
Battery - North America . . . . 298, 349
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 251
Blade Replacement, Wiper . . . . . 300 Brake
Parking, Electric . . . . . . . . . . . . . . 207
System Warning Light . . . . . . . . .117
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Antilock . . . . . . . . . . . . . . . . . . . . . . . 206
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 165 AutomaticEmergency (AEB) . . . . . . . . . . . 239
Braking System
Front Pedestrian (FPB) . . . . . . . 241
Break-In, New Vehicle . . . . . . . . . . 179
Bulb Replacement Front Turn Signal Lamps . . . . . 304
Halogen Bulbs . . . . . . . . . . . . . . . . 303
Headlamp Aiming . . . . . . . . . . . . . 303
Headlamps . . . . . . . . . . . . . . . . . . . 303
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 304
License Plate Lamps . . . . . . . . . 305
Taillamps . . . . . . . . . . . . . . . . . . . . . 304
Buying New Tires . . . . . . . . . . . . . . . 330
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 275
California Proposition
65 Warning . . . . . . . . . .274, 298, 349, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 382
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 191
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 173
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 334
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . 115