GMC TERRAIN 2020 Owner's Guide

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
18 Keys, Doors, and Windows
Keyless Access
If equipped, the RKE transmitter
must be within 1 m (3 ft) of the
liftgate or door being opened. Press
the button on the door handle to
open. See“Keyless Access
Operation” inRemote Keyless Entry
(RKE) System Operation 08.
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder:
1. Pull the door handle (1) to the open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder. To replace the cap:
1. Pull the door handle (1) to the open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at theback of the cap between the
seal (5) and the metal base (4).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 19
3. Slide the cap forward andpress the forward edge to
install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.Power Door Locks
Q: Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the actual
locking of the doors until
five seconds after all doors are
closed.
Delayed locking can only be turned
on when the Open Door
Anti-Lockout feature has been
turned off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
20 Keys, Doors, and Windows
WhenQis pressed on the power
door lock switch with the door open,
a chime will sound three times
indicating that delayed locking is
active.
The doors will then lock
automatically five seconds after all
doors are closed. If a door is
reopened before five seconds have
elapsed, the five-second timer will
reset once all the doors are closed
again.
Press
Qon the door lock switch
again, or press
Qon the RKE
transmitter, to override this feature
and lock the doors immediately.
Delayed locking can be
programmed. See Vehicle
Personalization 0135.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park). If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.
Press
Kon the power door lock
switch.
. Shift into P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0135.
Lockout Protection
If the ignition is on or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden by pressing and holding
Qon the power door lock switch.
Open Door Anti-Lockout
If Open Door Anti-Lockout is turned
on and the vehicle is off, the driver
door is open, and locking is
requested, all the doors will lock and
only the driver door will unlock. The
Open Door Anti-Lockout feature can
be turned on or off. See Vehicle
Personalization 0135.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 21
Manual Safety Locks
If equipped, the safety lock is on the
inside edge of the rear doors. To
use the safety lock:1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door lock switch,
or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
22 Keys, Doors, and Windows
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0191.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or
press
Kon the Remote Keyless
Entry (RKE) transmitter twice within
five seconds. See Remote Keyless
Entry (RKE) System Operation 08.
To open the liftgate, press the touch
pad on the bottom of the liftgate and
lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
may cause the liftgate to be
unlatched. If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the liftgate. See
Remote Keyless Entry (RKE)
System Operation
08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 23
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
The power liftgate switch is on the
driver door. The vehicle must be in
P (Park). The taillamps flash when
the power liftgate moves.
The modes are:
.MAX: Opens to maximum
height. .
3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
obstructions such as a garage
door or roof-mounted cargo. The
liftgate can be manually opened
all the way.
. OFF: Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode.
. Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must be
unlocked.
. Press the touch pad on the
bottom of the liftgate after
unlocking all doors. If equipped
with Keyless Access, a locked
vehicle can be opened if the
RKE transmitter is within 1 m
(3 ft) of the liftgate.
.Presslon the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the
RKE transmitter again restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
24 Keys, Doors, and Windows
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the
liftgate is closed and latched before
driving. Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 25
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
needed.
3. Press and hold
lnext to the
pull cup on the bottom of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate.
Caution
Attempting to move the liftgate
too quickly and with excessive
force may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate
speed. The system includes a
feature which limits the manual
closing speed to protect the
components.
To open the liftgate, pressKon the
power door lock switch or press
K
on the RKE transmitter twice to
unlock all doors. Press the touch
pad on the underside of the liftgate
handle and lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
The liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the liftgate. See
Remote Keyless Entry (RKE)
System Operation 08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Hands-Free Operation
The liftgate may be operated with a
kicking motion under the rear
bumper between the left exhaust
pipe and the license plate.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
26 Keys, Doors, and Windows
The RKE transmitter must be within
1 m (3 ft) of the rear bumper to
operate the power liftgate
hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one
of the liftgate buttons.
The hands-free feature can be
customized. SeeVehicle
Personalization 0135. Choose from
the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion
is activated to only open the liftgate.
Off : The feature is disabled.
Length of Kick ZoneKick Motion
To operate, kick your foot straight up
in one swift motion under the rear
bumper between the left exhaust
pipe and the license plate, then pull
it back.
Caution
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the
liftgate mode to OFF when (Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 27
Caution (Continued)
cleaning or working near the rear
bumper to avoid accidental
opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate.
. Do not touch the liftgate until it
has stopped moving.
. This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the
liftgate by another method or
start the vehicle. The feature will
be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound. Step away from the
liftgate before it starts moving.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system:
Off : Alarm system is disarmed. On Solid :
Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the hood, or the liftgate
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press the
interior
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.