steering GMC TERRAIN 2020 Owner's Guide

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 161
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 162
Driving Environment . . . . . . . . . . 163
Vehicle Design . . . . . . . . . . . . . . . 163
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 163
Distracted Driving . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . 164
Drunk Driving . . . . . . . . . . . . . . . . . 164
Control of a Vehicle . . . . . . . . . . . 165
Braking . . . . . . . . . . . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 166
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road Driving . . . . . . . . . . . . . 167
Driving on Wet Roads . . . . . . . . 171
Hill and Mountain Roads . . . . . 172
Winter Driving . . . . . . . . . . . . . . . . 173
If the Vehicle Is Stuck . . . . . . . . 174
Vehicle Load Limits . . . . . . . . . . . 175
Starting and Operating
New Vehicle Break-In . . . . . . . . . 179
Ignition Positions . . . . . . . . . . . . . 179
Starting the Engine . . . . . . . . . . . 181 Stop/Start System . . . . . . . . . . . . 184
Winter Cover . . . . . . . . . . . . . . . . . 185
Engine Heater . . . . . . . . . . . . . . . . 186
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 187
Shifting Into Park . . . . . . . . . . . . . 187
Shifting out of Park . . . . . . . . . . . 188
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 190
Extended Parking . . . . . . . . . . . . 190
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 191
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 192
Diesel Particulate Filter
Diesel Particulate Filter . . . . . . . 192
Diesel Exhaust Fluid
Diesel Exhaust Fluid . . . . . . . . . . 195
Automatic Transmission
Automatic Transmission . . . . . . 201
Manual Mode . . . . . . . . . . . . . . . . . 205
Tow/Haul Mode . . . . . . . . . . . . . . . 205
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 206
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 206
Electric Parking Brake . . . . . . . . 207
Brake Assist . . . . . . . . . . . . . . . . . . 208
Hill Start Assist (HSA) . . . . . . . . 209
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 209
Hill Descent Control (HDC) . . . 213
Driver Mode Control . . . . . . . . . . 214
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 217
Adaptive Cruise Control . . . . . . 219
Driver Assistance Systems
Driver Assistance Systems . . . 230
Assistance Systems for Parking or Backing . . . . . . . . . . 231
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 237
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 237
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 239
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . 241
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 243

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
164 Driving and Operating
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving. .
Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts050.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 165
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious—or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied. Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
166 Driving and Operating
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Curve Tips
.
Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking. .
Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 167
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin. Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt. .
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
All-wheel-drive vehicles can be
used for off-road driving. Vehicles
without all-wheel drive and vehicles
not equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not
be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information
about the original equipment tires,
see the warranty manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 169
Warning (Continued)
Driving down hills can cause loss
of control. Driving across hills can
cause a rollover. You could be
injured or killed. Do not drive on
steep hills.
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:
. Use a low gear and keep a firm
grip on the steering wheel.
. Maintain a slow speed.
. When possible, drive straight up
or down the hill.
. Slow down when approaching
the top of the hill.
. Use headlamps even during the
day to make the vehicle more
visible.
{Warning
Driving to the top of a hill at high
speed can cause a crash. There
could be a drop-off, embankment,
cliff, or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert.
. Never go downhill forward or
backward with the transmission
in N (Neutral). The brakes could
overheat and you could lose
control.
. When driving down a hill, keep
the vehicle headed straight
down. Use a low gear because
the engine will work with the
brakes to slow the vehicle and
help keep the vehicle under
control.
{Warning
Heavy braking when going down
a hill can cause your brakes to
overheat and fade. This could
cause loss of control and you or
others could be injured or killed.
Apply the brakes lightly when
descending a hill and use a low
gear to keep vehicle speed under
control.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the
parking brake.
2. Shift into P (Park) and then restart the engine.
.If driving uphill when the
vehicle stalls, shift to
R (Reverse), release the
parking brake, and back
straight down.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
170 Driving and Operating
.Never try to turn the vehicle
around. If the hill is steep
enough to stall the vehicle,
it is steep enough to cause
it to roll over.
. If you cannot make it up the
hill, back straight down
the hill.
. Never back down a hill in
N (Neutral) using only the
brake. The vehicle can roll
backward quickly and you
could lose control.
. If driving downhill when the
vehicle stalls, shift to a
lower gear, release the
parking brake, and drive
straight down the hill.
3. If the vehicle cannot be restarted after stalling, set the
parking brake, shift into
P (Park), and turn the
vehicle off.
3.1. Leave the vehicle and
seek help. 3.2. Stay clear of the path the
vehicle would take if it
rolled downhill.
. Avoid turns that take the vehicle
across the incline of the hill.
A hill that can be driven straight
up or down might be too steep to
drive across. Driving across an
incline puts more weight on the
downhill wheels which could
cause a downhill slide or a
rollover.
. Surface conditions can be a
problem. Loose gravel, muddy
spots, or even wet grass can
cause the tires to slip sideways,
downhill. If the vehicle slips
sideways, it can hit something
that will trip it —a rock, a rut,
etc. —and roll over.
. Hidden obstacles can make the
steepness of the incline more
severe. If a rock is driven across
with the uphill wheels, or if the
downhill wheels drop into a rut
or depression, the vehicle can tilt
even more. .
If an incline must be driven
across, and the vehicle starts to
slide, turn downhill. This should
help straighten out the vehicle
and prevent the side slipping.
{Warning
Getting out of the vehicle on the
downhill side when stopped
across an incline is dangerous.
If the vehicle rolls over, you could
be crushed or killed. Always get
out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow,
or Ice
Use a low gear when driving in mud
—the deeper the mud, the lower
the gear. Keep the vehicle moving
to avoid getting stuck.
Traction changes when driving on
sand. On loose sand, such as on
beaches or sand dunes, the tires
tend to sink into the sand. This
affects steering, accelerating, and

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 171
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers(Continued)
Warning (Continued)
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the
engine and cause it to stall. Stalling
can occur if the exhaust pipe is
under water. Do not turn off the
ignition when driving through water.
If the exhaust pipe is under water,
the engine will not start. When going through water, the brakes get wet
and it may take longer to stop. See
Driving on Wet Roads
0171.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See the Maintenance
Schedule 0368.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 173
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0209.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0206. .
Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0389. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
174 Driving and Operating
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0191.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow. If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction
Control/Electronic Stability Control
0 209.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the