stop start GMC TERRAIN 2020 Owner's Guide

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
182 Driving and Operating
Gasoline Engine Starting
Procedure1. With the Keyless Access system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC) will
display a message. See
Remote Keyless Entry (RKE)
System Operation 08.Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
and drain the battery. Wait at
least 15 seconds between each
try, to let the cranking motor
cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP. Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts,
release the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing. This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Diesel Engine Starting Procedure
The diesel engine starts differently
than a gasoline engine. 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied to start. If it
is too cold, the wait-to-start
light will come on and there will
be a short delay before
starting. See Wait-to-Start Light
0 121. This light may not come
on if the engine is warm.
The engine has a fast warm-up
glow plug system. The
wait-to-start light will illuminate
for a much shorter time than
most diesel engines, due to the
rapid heating of the glow plug
system.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 183
Caution
If the wait-to-start light stays on
after starting the vehicle, the
vehicle may not run properly.
Have the vehicle serviced
right away.
2. If the engine does not start after 15 seconds of cranking,
wait one minute for the
cranking motor to cool, then try
the same steps again.
If you are trying to start the engine
after the vehicle has run out of fuel,
follow the steps in Running Out of
Fuel (Diesel) 0256.
When the engine is cold, let it run
for a few minutes before driving.
This lets oil pressure build up. The
engine will sound louder when it
is cold.
Cold Weather Starting (Diesel
Engine)
Use the recommended engine oil
when the outside temperature drops
below freezing. See Engine Oil
0 283. When the outside
temperature drops below –18°C
(0°F), use of the engine heater is
recommended.
See Fuel for Diesel Engines 0250
for information on what fuel to use in
cold weather.
If the Diesel Engine Will Not
Start
If the vehicle has run out of fuel, see
Running Out of Fuel (Diesel) 0256.
If the vehicle is not out of fuel, and
the engine will not start:
Press ENGINE START/STOP.
Immediately after the wait-to-start
light goes off, press ENGINE
START/STOP to start the vehicle.
If the light does not go off, wait a
few seconds, then try starting the
engine again. See your dealer for a
starting system check. If the light comes on and then goes
off, and it is known that the battery
is charged, but the engine still will
not start, the vehicle needs service.
If the light does not come on when
the engine is cold, the vehicle
needs service.
If the battery does not have enough
charge to start the engine, see
Battery - North America
0298.
Check that the correct engine oil
has been used and changed at
appropriate intervals. If the wrong oil
is used, the engine may be harder
to start.
Be sure to use the proper fuel for
existing weather conditions. See
Fuel for Diesel Engines 0250.
If the engine starts, runs a short
time, then stops, the vehicle needs
service.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
184 Driving and Operating
{Warning
Do not use gasoline or starting
aids, such as ether, in the air
intake. They could damage the
engine, which may not be
covered by the vehicle warranty.
They could also cause a fire,
which could cause serious
personal injury.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.(Continued)
Warning (Continued)
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 110. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart.
To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
. The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low. .
The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
. Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
194 Driving and Operating
Manual regeneration can only be
used when the DPF has become at
least 90% full. At 100% full, it will
attempt to automatically self-clean if
proper driving conditions are met.
The DPF will clean itself if the
vehicle can be driven for about
30 minutes.
A DIC message displays when
manual regeneration is possible.
Scroll through the DIC pages to find
the Exhaust Cleaning menu.
Depending on whether the vehicle
has a base or uplevel cluster, it may
be under the Settings menu.
If the vehicle cannot be stopped
when the DIC message first
indicates cleaning is available,
automatic self-cleaning may have
begun. If conditions cannot be met
for self-cleaning to complete, and
manual regeneration is selected, it
may take up to four minutes for the
system to switch to manual
regeneration. When the switch
occurs, a DIC message prompts to
start the cleaning process.{Warning
Do not leave the vehicle during
the regeneration.
Make sure that there are no
flammable materials near the
muffler, DPF, and exhaust pipe
which may result in a fire.
The temperature of exhaust
gases is high enough to burn you.
You and others could be seriously
injured.
Before starting manual
regeneration, make sure all of the
following safety conditions are met:
. The vehicle is parked on level
ground, away from any
flammable materials.
. The vehicle is parked outdoors,
away from any walls or
buildings.
. The vehicle is at least 3 m (10 ft)
from any obstructions or
materials that may combust
or melt. .
The shift lever is in P (Park).
. The fuel tank is at least
one-eighth full.
. All fluids are at the proper level.
. No diagnostic trouble codes
have been set, and the
malfunction indicator lamp is
not on.
. The engine coolant temperature
is above 71 °C (160 °F).
After making sure all safety
conditions have been met, press the
trip odometer reset stem or
thumbwheel on the steering wheel
for at least one second to select
Start on the infotainment display.
Follow the instructions in the DIC
messages. Touch ACCEPT to
acknowledge that all of these safety
conditions have been met and to
activate regeneration.
If the infotainment display returns to
the previous screen, then one or
more of the necessary safety
conditions has not been met. If you
cannot determine which condition

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 197
In certain cold conditions, it is
possible to find some frozen DEF in
the DEF fill pipe opening. If this
condition prevents the filling of a
DEF tank, place the vehicle in a
warm garage overnight.
For information on how to fill the
DEF tank, seeFilling the Tank
(Gasoline) 0257 or
Filling the Tank (Diesel) 0258.
Exhaust Fluid Low
A full DEF tank will last for several
thousand kilometers (miles),
depending on vehicle usage. As the
exhaust fluid level drops, warnings
will automatically be displayed in the
DIC. Exhaust fluid level status is
available in the DIC. See “Diesel
Exhaust Fluid (DEF) Level (Diesel
Engine Only)” inDriver Information
Center (DIC) (Base and Midlevel)
0 124 or
Driver Information Center (DIC)
(Uplevel) 0130.
To avoid vehicle speed limitations,
the DEF tank should be refilled at
the first opportunity after a low
warning indication. If DEF is added before the EXHAUST FLUID
EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and it may require less fluid to fill
the DEF tank.
The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.Below 500 km (300 mi) of range
remaining, these messages will
appear every time the vehicle is
started.
Below 121 km (75 mi) of range
remaining, the DIC message
EXHAUST FLUID LOW SPEED
LIMITED SOON displays. This
message will display every time the
vehicle is started.
If these warnings are ignored and
the DEF tank becomes empty, the
DIC message EXHAUST FLUID
EMPTY REFILL NOW - 563 KM
(350 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 KM/h (65 MPH).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 201
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 88 km/h
(55 mph).
After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) displays.
A chime also comes on.Automatic
Transmission
The shift switches are on the center
stack. The selected gear position
will illuminate red on the shift switch,
while all others will be displayed in
white. If the shift is not immediate,
as in very cold conditions, the
indicator on the shift switch may
blink until it is fully engaged.
The transmission does not operate
when the vehicle is off.If the vehicle is in ACC/
ACCESSORY, the transmission can
be shifted into P (Park).
If ENGINE START/STOP is pressed
twice while at a relatively high
speed, the engine will turn off and
the transmission will automatically
shift to N (Neutral). Once the vehicle
is stopped, P (Park) can be
selected.
P :
This position locks the drive
wheels. Use P (Park) when starting
the vehicle to ensure the vehicle
does not move.{Warning
It is dangerous to get out of the
vehicle if the transmission is not
in P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If the engine
has been left running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
202 Driving and Operating
Warning (Continued)
vehicle will not move, even when
on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See
Shifting Into Park0187 and
Driving Characteristics and
Towing Tips 0262.
This vehicle is equipped with an
electronic transmission. The
R (Reverse) and D (Drive) shift
switches are designed to prevent
inadvertent shifting out of P (Park)
unless the ignition is on, and the
brake pedal is applied.
For vehicles with a diesel engine,
the vehicle does not need to be on
to shift out of P (Park).
When the vehicle is stopped, press
ENGINE START/STOP to turn off
the vehicle. The transmission will
shift to P (Park) automatically.
The vehicle will not shift into
P (Park) if it is moving too fast. Stop
the vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0187 and
Shifting out of Park 0188.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive),
or D (Drive) to R (Reverse) while the
speed is too high, the vehicle will
shift to N (Neutral). Reduce the
vehicle speed and try the shift
again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack.
To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse)
can be used to rock the vehicle
back and forth to get out of snow,
ice, or sand without damaging the
transmission. See If the Vehicle Is
Stuck 0174. N :
In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 203
Caution (Continued)
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N
indicator displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash
Mode that allows the vehicle to
remain in N (Neutral) for use in
automatic car washes. Car Wash Mode is not to be used
for vehicle towing. If the vehicle
needs to be towed, see
Towing the
Vehicle 0352
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park) if
left in Car Wash Mode.
Car Wash Mode (Engine Off –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Turn off the engine and release the brake pedal. 5. The indicator should continue
to show N. If it does not, start
the engine and repeat
Steps 2–4.
6. The vehicle is now ready for the car wash.
Car Wash Mode (Engine Off –
Driver out of Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral).
5. Turn off the engine and release the brake pedal.
6. The indicator should continue to show N. If it does not, start
the engine and repeat
Steps 2–5.
7. Exit the vehicle and close the door. The vehicle is now ready
for the car wash.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 209
pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving0164.
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
prevents the vehicle from rolling in
an unintended direction during the
transition from brake pedal release
to accelerator pedal apply. The
brakes release when the accelerator
pedal is applied. HSA brake hold
duration may be selectable. Standard Hold automatically
releases the brakes after a few
seconds. Extended Hold applies the
Electric Parking Brake if the
accelerator pedal is not applied
within a few minutes. If hold
duration is selectable, see
"Extended Hill Start Assist" in
Vehicle Personalization
0135. The
brakes may also release under
other conditions. Do not rely on
HSA to hold the vehicle.
HSA is available when the vehicle is
facing uphill in a forward gear,
or when facing downhill in
R (Reverse). The vehicle must
come to a complete stop on a grade
for HSA to activate.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
210 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
TCS or StabiliTrak/ESC begins to
limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
SeeIf the Vehicle Is Stuck 0174
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin
. Flash when StabiliTrak/ESC is
activated
. Turn on and stay on when either
system is not working
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC),
and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly. If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off and
On (Uplevel Cluster)
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
At speeds of 56 km/h (35 mph) or
above, this ability to turn off or on is
disabled.