maintenance GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 273
Service and Maintenance . . . . . 366
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 385
Reporting Safety Defects . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services . . . . . . . . . . . 407
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
70 Seats and Restraints
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light0113.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 060. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0113.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle’s seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
116 Instruments and Controls
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0275.
Light Flashing (Gasoline
Engine Only)
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
Light on Steady (All Engines)
If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank (Gasoline)
0 257 or
Filling the Tank (Diesel) 0258.
The diagnostic system can
detect if the adapter has been
left installed in the vehicle,
allowing fuel to evaporate into
the atmosphere. A few driving
trips with the adapter removed
may turn off the light. .
Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel (LYX - 1.5L
L4 Turbo Engine) 0248 or
Recommended Fuel (LTG - 2.0L
L4 Turbo Engine) 0249 or
Fuel for Diesel Engines 0250.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 117
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. SeeAdd-On
Electrical Equipment 0271. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
MetricEnglish
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.
If the light comes on and stays on at
start up, there is a brake problem.
Have the brake system inspected
right away. If the light comes on while driving,
pull off the road and stop carefully.
The brake pedal might be harder to
push, or the brake pedal may go
closer to the floor. It could take
longer to stop. If the light is still on,
have the vehicle towed for service.
See
Towing the Vehicle 0352.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
122 Instruments and Controls
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
For the base level cluster, this light
comes on when the fuel tank is low
on fuel. The light turns off when fuel
is added. If it does not, have the
vehicle serviced.
For the uplevel cluster, this light is
near the fuel gauge and comes on
briefly when the ignition is turned on
as a check to show it is working.
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.
Diesel Exhaust Fluid
(DEF) Warning Light
This light, a Driver Information
Center (DIC) Message, and a chime
come on when there is an issue with
the DEF.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
126 Instruments and Controls
Blank Display :Displays no
information.
Vehicle Information Menu
(VEHICLE) Items
Units : Choose between Metric or
US when Units is active. Press
Vto
confirm the setting. This will change
the displays on the DIC to the type
of measurements you select.
Speed Warning : This display is
used to set the vehicle speed at
which the speed warning chime
sounds and the alert is displayed.
The speed can be set by pressing
Vwhile the speed warning display
is showing.
Remaining Oil Life : Displays an
estimate of the oil's remaining useful
life. If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0283. In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See
Maintenance
Schedule 0368.
The Oil Life display must be reset
after each oil change. Do not reset
the Oil Life display accidentally at
any time other than when the oil has
just been changed. It cannot be
reset accurately until the next oil
change. To reset the engine oil life
system, see Engine Oil Life System
0 287.
Oil Pressure : Oil pressure is
displayed in either kilopascal (kPa)
or in pounds per square inch (psi).
Tire Pressure : Displays a vehicle
with the approximate pressures of
all four tires. Tire pressure is
displayed in either kilopascal (kPa)
or in pounds per square inch (psi).
See Tire Pressure Monitor System
0 323 and
Tire Pressure Monitor Operation
0 324. Battery Voltage :
Displays the
current battery voltage, if equipped.
Battery voltage changes are normal
while driving. See Charging System
Light 0115. If there is a problem
with the battery charging system,
the DIC will display a message.
Coolant Temperature : Displays
the coolant temperature in degrees
Celsius (°C) or degrees Fahrenheit
(°F).
TC/Stabilitrak : If equipped,
press
Vto turn on or off Traction
Control or StabiliTrak/Electronic
Stability Control (ESC).
ECO Drive Assist Menu (ECO)
Items
Fuel Economy : The center
displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently traveled selected
distance. Displayed below the bar
graph is the best average fuel
economy that has been achieved for

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
128 Instruments and Controls
Fuel Information or Fuel Range :
Shows the approximate distance the
vehicle can be driven without
refueling. LOW will be displayed
when the vehicle is low on fuel. The
fuel range estimate is based on an
average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank.
Oil Life :Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0283.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0368.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not to reset the Oil
Life display at any time other than when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, press
Vfor
several seconds while the Oil Life
display is active or press
pto open
the menu and select reset. Press
V
to reset. See Engine Oil Life System
0 287.
Fuel Filter Life Remaining (Diesel
Engine Only) : If equipped, an
estimate of the fuel filter's remaining
useful life is shown. If 90% Fuel
Filter Life Remaining is displayed, it
means 90% of the current fuel filter
life remains. The fuel filter life
system will alert when to change the
fuel filter on a schedule consistent
with your driving conditions.
When the remaining fuel filter life is
low, the CHANGE FUEL FILTER
message will appear on the display.
Change the fuel filter as soon as
possible.
The Fuel Filter Life display must be
reset after each Fuel Filter change.
It will not reset itself. Do not reset the Fuel Filter Life display at any
time other than when the fuel filter
has just been changed. Press
Vfor
several seconds while the display is
active or press
pto open the menu
and select reset. Press
Vto reset.
See Fuel Filter Replacement
(Diesel) 0256.
Tire Pressure : Shows the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See Tire Pressure
Monitor System 0323 and
Tire Pressure Monitor Operation
0 324.
Average Speed : Displays the
average vehicle speed of the
vehicle in kilometers per hour (km/h)
or miles per hour (mph). This
average is based on the various
vehicle speeds recorded since the
last reset. Press and hold
Vwhile
this display is active to reset the

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 131
The sign will show“− −”when there
is no detected speed limit or the
system is unavailable.
Trip 1 or Trip 2 : Shows the current
distance traveled, in either
kilometers (km) or miles (mi), since
the trip odometer was last reset.
If equipped, shows the average fuel
economy since the last reset. This
number reflects only the
approximate average fuel economy
that the vehicle has right now, and
will change as driving conditions
change. The average fuel economy
can be displayed as mpg, km/L,
or L/100km where applicable.
If equipped, shows the average
speed since the last reset. This
number reflects only the
approximate average speed that the
vehicle has, and will change as
driving conditions change. Average
speed can be displayed as mph
or km/h where applicable. PressVwhile this display is active
to show a confirmation window to
reset all values to zero. Use
oorp
to select yes or no and pressV.
Fuel Information or Fuel Range :
Shows the approximate distance the
vehicle can be driven without
refueling. LOW will be displayed
when the vehicle is low on fuel. The
fuel range estimate is based on an
average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. If equipped, may also
show the instantaneous fuel
economy.
Oil Life : Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0283.
In addition to the engine oil life system monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule. See
Maintenance
Schedule 0368.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, press
Vwhile
this display is active to show a
confirmation window. Use
oorpto
select yes or no and press
V. See
Engine Oil Life System 0287.
Fuel Filter Life Remaining (Diesel
Engine Only) : If equipped, an
estimate of the fuel filter's remaining
useful life is shown. If 90% Fuel
Filter Life Remaining is displayed, it
means 90% of the current fuel filter
life remains. The fuel filter life
system will alert when to change the
fuel filter on a schedule consistent
with your driving conditions.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Climate Controls 153
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 153
Dual Automatic ClimateControl System . . . . . . . . . . . . . 155
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 158
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 158
Service . . . . . . . . . . . . . . . . . . . . . . . 159
Climate Control Systems
With this system the heating, cooling, and ventilation in the vehicle can be
controlled.
1. Fan Control
2. A/C (Air Conditioning)
3. Air Delivery Mode Controls
4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Air Recirculation9: Turn clockwise or
counterclockwise to increase or
decrease the fan speed or turn the
fan off.
TEMP : Turn the knob clockwise or
counterclockwise to increase or
decrease the temperature.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
158 Climate Controls
Air Vents
Use the louvers located on the air
vents to change the direction of the
airflow.
To open or close off the airflow:
.On the center air vents, move
the slider knobs up or down.
. On the outer and rear air vents,
move the slider knobs right
or left.
Operation Tips
. Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle.
. Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle, which may improve
long term system performance. .
Keep the path under the front
seats clear of objects to help
circulate the air inside of the
vehicle more effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Check with your dealer before
adding equipment to the outside
of the vehicle.
. Do not attach any devices to the
air vent slats. This restricts
airflow and may cause damage
to the air vents.
Maintenance
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0368.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0378.
1. Open the glove box.