air condition GMC TERRAIN 2023 Repair Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
348 Customer Information
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-462-8782, or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0812 or
800-466-0801.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Customer Information 349
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0351.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
352 OnStar
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0347.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16540740) - 2023 - CRC - 6/16/22
358 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 261
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 205
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 222
Add-On Electrical Equipment . . . . . . . . . . . . . 259
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 351
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 35
Agreements Trademarks and License . . . . . . . . . . . . . . . . 171
Air
Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 268
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Filter Life System . . . . . . . . . . . . . . . . . . . . . . 268
Filter, Passenger Compartment . . . . . . . . 182
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . .178
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How Does an Airbag Restrain? . . . . . . . . . . 52
Passenger Sensing System . . . . . . . . . . . . . . 54
What Makes an Airbag Inflate? . . . . . . . . . 52
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
When Should an Airbag Inflate? . . . . . . . . . 51 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . . . . . 50
Airbags Adding Equipment to the Vehicle . . . . . . . 57
Passenger Status Indicator . . . . . . . . . . . . . 100
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 99
Replacing System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Servicing Airbag-Equipped Vehicles . . . . . . 57
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 23
Alert
Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 239
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 245
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 290
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 211, 277
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Antilock Brake System (ABS) . . . . . . . . . . . . . . 211
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 103
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Apple CarPlay and Android Auto . . . . . . . . . 164
Assistance Program, Roadside . . . . . . . . . . . . 342

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16540740) - 2023 - CRC - 6/16/22
360 Index
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71, 72
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . .18
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Climate Control Systems . . . . . . . . . . . . . . . . . .178 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 178
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 180
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . . . 88, 91, 93
Collision Damage Repair . . . . . . . . . . . . . . . . . 345
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 312
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 355
Control
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Traction and Electronic Stability . . . . . . . 214 Control Light
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 188
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 133
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 97
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Courtesy Transportation Program . . . . . . . . 344
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Coverage Explanations . . . . . . . . . . . . . . . . . . . .154
Covers
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Text Telephone (TTY) Users . . . . . . . . . . . . 341
Customer Information Publications Ordering Information . . . . . 346
Customer Satisfaction Procedure . . . . . . . . . 339 Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 345
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 349
Database Coverage Explanations . . . . . . . . . .154
Daytime Running Lamps (DRL) . . . . . . . . . . . . 125
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 357
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 338