sat nav GMC YUKON 2014 Owner's Manual

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel Overview . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-9
Second Row Seats . . . . . . . . . . 1-10
Third Row Seats . . . . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-10
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-10 Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-11
Mirror Adjustment . . . . . . . . . . . . 1-12
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-14
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-14
Interior Lighting . . . . . . . . . . . . . . 1-14
Exterior Lighting . . . . . . . . . . . . . 1-15
Windshield Wiper/Washer . . . . 1-16
Climate Controls . . . . . . . . . . . . . 1-17
Transmission . . . . . . . . . . . . . . . . 1-18
Four-Wheel Drive . . . . . . . . . . . . 1-19
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-20
Satellite Radio . . . . . . . . . . . . . . . 1-22
Portable Audio Devices . . . . . . 1-22
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-22
Steering Wheel Controls . . . . . 1-22
Cruise Control . . . . . . . . . . . . . . . 1-23 Navigation System . . . . . . . . . . . 1-23
Infotainment System . . . . . . . . . 1-24
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-24
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-24
Ultrasonic Parking Assist . . . . 1-24
Power Outlets . . . . . . . . . . . . . . . 1-24
Universal Remote System . . . 1-25
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-26
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-27
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-28
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (2,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
9-2 Driving and Operating
Fuels in Foreign Countries . . . 9-56
Fuel Additives . . . . . . . . . . . . . . . 9-57
E85 or FlexFuel . . . . . . . . . . . . . . 9-57
Filling the Tank . . . . . . . . . . . . . . 9-58
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-59
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-60
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-60
Trailer Towing . . . . . . . . . . . . . . . . 9-63
Towing Equipment . . . . . . . . . . . 9-67
Trailer Sway Control (TSC) . . . . . . . . . . . . . . 9-76
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-77
Adding a Snow Plow or Similar Equipment . . . . . . . . . . 9-78
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Navigation System . . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (6,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may preventservice such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.