phone GMC YUKON 2017 Owner's Guide

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 11/9/16
Customer Information 401
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
397.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 11/9/16
406 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 412.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 11/9/16
408 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 11/9/16
OnStar 413
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 403.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 11/9/16
Index 419
Check (cont'd)Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 145
Child Restraints
Infants and Young Children . . . 101
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 106
Older Children . . . . . . . . . . . . . . . . . . 99
Securing . . . . . . . . . . . . . . . . . .114, 117
Systems . . . . . . . . . . . . . . . . . . . . . . 103
Child-View Mirror . . . . . . . . . . . . . . . . 57
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 366
Interior Care . . . . . . . . . . . . . . . . . . 370
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 192
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cluster, Instrument . . . . . . . . . . . . . 135
Collision Damage Repair . . . . . . . 400
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 121
Compass . . . . . . . . . . . . . . . . . . . . . . . 129
Messages . . . . . . . . . . . . . . . . . . . . 161
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 409 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 241
Control of a Vehicle . . . . . . . . . . . . . 202
Convenience Net . . . . . . . . . . . . . . . 123
Convex Mirrors . . . . . . . . . . . . . . . . . . 54
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 300
Engine Temperature Gauge . . 140
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 150
Cooling . . . . . . . . . . . . . . . . . . . . 192, 196
Cooling System . . . . . . . . . . . . . . . . . 299 Engine Messages . . . . . . . . . . . . 162
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 399
Cruise Control . . . . . . . . . . . . . . . . . . 244 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Messages . . . . . . . . . . . . . . . . . . . . 161
Cruise Control, Adaptive . . . . . . . . 246
Cupholders . . . . . . . . . . . . . . . . . . . . . 121
Customer Assistance . . . . . . . . . . . 396 Offices . . . . . . . . . . . . . . . . . . . . . . . . 395
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 396 Customer Information
Service Publications
Ordering Information . . . . . . . . 402
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 393
D
Damage Repair, Collision . . . . . . . 400
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 406
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Data Recorders, Event . . . . . . . . . 405
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 185
Defensive Driving . . . . . . . . . . . . . . . 202
Delayed Locking . . . . . . . . . . . . . . . . . 43
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . .411
Distracted Driving . . . . . . . . . . . . . . . 201
Dome Lamps . . . . . . . . . . . . . . . . . . . 188
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 153
Ajar Messages . . . . . . . . . . . . . . . 162
Delayed Locking . . . . . . . . . . . . . . . . 43
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Locks . . . . . . . . . . . . . . . . . . . . 43

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 11/9/16
Index 427
System (cont'd)Infotainment . . . . . . . . . . . . . 191, 406
Noise Control . . . . . . . . . . . . . . . . . 309
Roof Rack . . . . . . . . . . . . . . . . . . . . 123
Systems Driver Assistance . . . . . . . . . . . . . 253
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 138
Text Telephone (TTY) Users . . . . 396
Theft-Deterrent Systems . . . . . 52, 53Immobilizer . . . . . . . . . . . . . . . . . . . . . 52
Third-Row Seats . . . . . . . . . . . . . . . . . 76
Throttle, Adjustable . . . . . . . . . . . . . 218
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 All-Season . . . . . . . . . . . . . . . . . . . . 328
All-Terrain . . . . . . . . . . . . . . . . . . . . 329
Buying New Tires . . . . . . . . . . . . . 342
Chains . . . . . . . . . . . . . . . . . . . . . . . . 346
Changing . . . . . . . . . . . . . . . . . . . . . 348
Designations . . . . . . . . . . . . . . . . . 331
Different Size . . . . . . . . . . . . . . . . . 343
Full-Size Spare . . . . . . . . . . . . . . . 357
If a Tire Goes Flat . . . . . . . . . . . . 347
Inspection . . . . . . . . . . . . . . . . . . . . 340
Low Profile . . . . . . . . . . . . . . . . . . . 329
Messages . . . . . . . . . . . . . . . . . . . . 168 Tires (cont'd)
Pressure . . . . . . . . . . . . . . . . . 334, 335
Pressure Light . . . . . . . . . . . . . . . . 150
Pressure Monitor Operation . . 337
Pressure Monitor System . . . . . 336
Rotation . . . . . . . . . . . . . . . . . . . . . . 340
Sidewall Labeling . . . . . . . . . . . . . 329
Terminology and Definitions . . 331
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 344
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 345
Wheel Replacement . . . . . . . . . . 345
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Winter . . . . . . . . . . . . . . . . . . . . . . . . 328
Tow/Haul Mode . . . . . . . . . . . . . . . . . 234
Tow/Haul Mode Light . . . . . . . . . . . 148
Towing Driving Characteristics . . . . . . . . 269
Equipment . . . . . . . . . . . . . . . . . . . . 275
General Information . . . . . . . . . . 269
Recreational Vehicle . . . . . . . . . . 362
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 272
Trailer Sway Control (TSC) . . . 282
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 361 Traction
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 149
Off Light . . . . . . . . . . . . . . . . . . . . . . 149
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 241
Trailer
Sway Control (TSC) . . . . . . . . . . 282
Towing . . . . . . . . . . . . . . . . . . . . . . . . 272
Transfer Case . . . . . . . . . . . . . . . . . . 235
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 229
Fluid, Automatic . . . . . . . . . 294, 297
Messages . . . . . . . . . . . . . . . . . . . . 169
Temperature Gauge . . . . . . . . . . 141
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 399
Trip Odometer . . . . . . . . . . . . . . . . . . 138
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 186
U
Uniform Tire Quality Grading . . . 344
Universal Remote System . . . . . . 179Operation . . . . . . . . . . . . . . . . . . . . . 181
Programming . . . . . . . . . . . . . . . . . 179
Using This Manual . . . . . . . . . . . . . . . . 2