infotainment GMC YUKON 2018 Owner's Guide

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
322 Vehicle Care
FusesUsage
3 –
4 Accessory power outlet 4
5 –
6 –
7 –
8 Glove box
9 –
10 –
11 –
12 Steering wheel controls
13 Body control module 8
14 –
15 –
16 –
17 –
18 –
19 Body control module 4
20 Rear seat entertainment Fuses
Usage
21 Sunroof
22 –
23 –
24 –
25 –
26 Infotainment/Airbag
27 –/RF window switch/
Rain sensor
28 Obstacle detection/USB
29 Radio
30 –
31 –
32 –
33 –
34 –
35 –
36 Special equipment option B2
37 Special equipment option Fuses
Usage
38 Body control module 2
39 DC to AC inverter
40 –
41 –
42 –
43 –
44 Right door window motor
45 Front blower
46 Body control module 6
47 Body control module 7
48 Amplifier
49 Right front seat
50 Accessory power outlet 3
51 –
53 –
54 –
55 –
56 –

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
392 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 392
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 394
Customer Assistance for Text Telephone (TTY) Users . . . . . 395
Online Owner Center . . . . . . . . . 395
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 396
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 396
Scheduling Service Appointments . . . . . . . . . . . . . . . 398
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 398
Collision Damage Repair . . . . . 399
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 401
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 402
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 402
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 403
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 403
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 404
Event Data Recorders . . . . . . . . 404
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Infotainment System . . . . . . . . . . 405
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
Customer Information 405
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 412.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
OnStar 407
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
408 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
OnStar 409
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
410 OnStar
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
For myGMC mobile app information
and compatibility, see
www.my.gmc.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
OnStar 411
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly
reports of the vehicle’s health.
Or press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
420 Index
Check (cont'd)Ignition Transmission Lock . . . 307
Child Restraints Infants and Young Children . . . 101
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . 107
Older Children . . . . . . . . . . . . . . . . 100
Securing . . . . . . . . . . . . .115, 117, 118
Systems . . . . . . . . . . . . . . . . . . . . . . 104
Child-View Mirror . . . . . . . . . . . . . . . . 57
Circuit Breakers . . . . . . . . . . . . . . . . 313
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 365
Interior Care . . . . . . . . . . . . . . . . . . 369
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 184
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 136
Collision Damage Repair . . . . . . . 399
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 121
Compass . . . . . . . . . . . . . . . . . . . . . . . 129
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 409
Control Hill Descent . . . . . . . . . . . . . . . . . . 236 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 234
Control of a Vehicle . . . . . . . . . . . . . 194
Convenience Net . . . . . . . . . . . . . . . 123
Convex Mirrors . . . . . . . . . . . . . . . . . . 54
Coolant
Engine Temperature Gauge . . 141
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 151
Cooling . . . . . . . . . . . . . . . . . . . . 184, 188
Cooling System . . . . . . . . . . . . . . . . . 295
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 398
Cruise Control . . . . . . . . . . . . . . . . . . 237 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cruise Control, Adaptive . . . . . . . . 240
Cupholders . . . . . . . . . . . . . . . . . . . . . 121
Customer Assistance . . . . . . . . . . . 395 Offices . . . . . . . . . . . . . . . . . . . . . . . . 394
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 395
Customer Information
Service PublicationsOrdering Information . . . . . . . . 401
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 392D
Damage Repair, Collision . . . . . . . 399
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 405
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Data Recorders, Event . . . . . . . . . 404
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 177
Defensive Driving . . . . . . . . . . . . . . . 194
Delayed Locking . . . . . . . . . . . . . . . . . 43
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Distracted Driving . . . . . . . . . . . . . . . 193
Dome Lamps . . . . . . . . . . . . . . . . . . . 180
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 154
Delayed Locking . . . . . . . . . . . . . . . . 43
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Locks . . . . . . . . . . . . . . . . . . . . 43
Drive Belt Routing, Engine . . . . . . 391
Driver Assistance Systems . . . . . 247
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 154
Driving Assistance Systems . . . . . . . . . . 250
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 263

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
Index 423
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . 56
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Heating . . . . . . . . . . . . . . . . . . . . 184, 188
High-Beam On Light . . . . . . . . . . . . 153
High-Speed Operation . . . . . . . . . . 332
Hill and Mountain Roads . . . . . . . . 202
Hill Descent Control (HDC) . . . . . 236
Hill Start Assist (HSA) . . . . . . . . . . 233
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 79
HVAC . . . . . . . . . . . . . . . . . . . . . . 184, 188
I
Ignition Positions . . . . . . . . . . 210, 212
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 307
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 53
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 150
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 101
Infotainment . . . . . . . . . . . . . . . . . . . . 183
Infotainment System . . . . . . . . . . . . 405 Instrument Cluster . . . . . . . . . . . . . . 136
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . 121
Interior Rearview Mirrors . . . . . . . . . 57
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 356
K
Keyless EntryRemote (RKE) System . . . . . 33, 35
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 28, 29
L
Labeling, Tire Sidewall . . . . . . . . . . 326
Lamps Daytime Running (DRL) . . . . . . 177
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 180
Exterior Controls . . . . . . . . . . . . . . 174
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 176
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 182
License Plate . . . . . . . . . . . . . . . . . 312
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 146
On Reminder . . . . . . . . . . . . . . . . . 153 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . 180
Lane Change Alert (LCA) . . . . . . . 255
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 256
Lane Keep Assist (LKA) . . . . . . . . 257
Lane Keep Assist Light . . . . . . . . . 149
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 85
Lap-Shoulder Belt . . . . . . . . . . . . . . . 80
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .115
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 107
LED Lighting . . . . . . . . . . . . . . . . . . . . 311
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 237
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 181
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Illumination Control . . . . . . . . . . . 180
LED . . . . . . . . . . . . . . . . . . . . . . . . . . .311
Lights Airbag Readiness . . . . . . . . . . . . . 144
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 148
Brake System Warning . . . . . . . 148