phone GMC YUKON 2019 Owner's Guide

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Customer Information 419
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
415.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
424 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 427.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
OnStar 427
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
428 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 421.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Connected Services 435
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-12460267) - 2019 - crc - 9/11/18
Index 439
Check (cont'd)Ignition Transmission Lock . . . 322
Child Restraints Infants and Young Children . . . 106
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . 111
Older Children . . . . . . . . . . . . . . . . 104
Securing . . . . . . . . . . . . 120, 122, 123
Systems . . . . . . . . . . . . . . . . . . . . . . 108
Child-View Mirror . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . 329
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 383
Interior Care . . . . . . . . . . . . . . . . . . 388
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 191
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cluster, Instrument . . . . . . . . . . . . . 143
Collision Damage Repair . . . . . . . 418
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 126
Compass . . . . . . . . . . . . . . . . . . . . . . . 136
Connected Services
Connections . . . . . . . . . . . . . . . . . . 434
Diagnostics . . . . . . . . . . . . . . . . . . . 436 Connected Services (cont'd)
Navigation . . . . . . . . . . . . . . . . . . . . 433
Connections Connected Services . . . . . . . . . . 434
Control Hill Descent . . . . . . . . . . . . . . . . . . 244
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 242
Control of a Vehicle . . . . . . . . . . . . . 201
Convenience Net . . . . . . . . . . . . . . . 129
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant
Engine Temperature Gauge . . 148
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 158
Cooling . . . . . . . . . . . . . . . . . . . . 191, 195
Cooling System . . . . . . . . . . . . . . . . . 310
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 417
Cruise Control . . . . . . . . . . . . . . . . . . 245 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cruise Control, Adaptive . . . . . . . . 248
Cupholders . . . . . . . . . . . . . . . . . . . . . 126
Customer Assistance . . . . . . . . . . . 414 Offices . . . . . . . . . . . . . . . . . . . . . . . . 413
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 414 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 420
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 411
D
Damage Repair, Collision . . . . . . . 418
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 424
OnStar . . . . . . . . . . . . . . . . . . . . . . . 424
Data Recorders, Event . . . . . . . . . 423
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics Connected Services . . . . . . . . . . 436
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 187
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 161
Delayed Locking . . . . . . . . . . . . . . . . 45
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 410
Driver Assistance Systems . . . . . 255

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-12460267) - 2019 - crc - 9/11/18
Index 447
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 146
Text Telephone (TTY) Users . . . . 414
Theft-Deterrent Systems . . . . . . . . . 55Immobilizer . . . . . . . . . . . . . . . . . . . . . 55
Third-Row Seats . . . . . . . . . . . . . . . . . 79
Throttle, Adjustable . . . . . . . . . . . . . 216
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 All-Season . . . . . . . . . . . . . . . . . . . . 342
All-Terrain . . . . . . . . . . . . . . . . . . . . 343
Buying New Tires . . . . . . . . . . . . . 357
Chains . . . . . . . . . . . . . . . . . . . . . . . . 361
Changing . . . . . . . . . . . . . . . . . . . . . 363
Designations . . . . . . . . . . . . . . . . . 344
Different Size . . . . . . . . . . . . . . . . . 358
Full-Size Spare . . . . . . . . . . . . . . . 373
If a Tire Goes Flat . . . . . . . . . . . . 362
Inspection . . . . . . . . . . . . . . . . . . . . 354
Low Profile . . . . . . . . . . . . . . . . . . . 342
Pressure . . . . . . . . . . . . . . . . . 348, 349
Pressure Light . . . . . . . . . . . . . . . . 158
Pressure Monitor Operation . . 350
Pressure Monitor System . . . . . 349
Rotation . . . . . . . . . . . . . . . . . . . . . . 355
Sidewall Labeling . . . . . . . . . . . . . 343
Terminology and Definitions . . 345 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 359
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 360
Wheel Replacement . . . . . . . . . . 360
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 356
Winter . . . . . . . . . . . . . . . . . . . . . . . . 342
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 268
Tow/Haul Mode . . . . . . . . . . . . . . . . . 233
Tow/Haul Mode Light . . . . . . . . . . . 156
Towing Driving Characteristics . . . . . . . . 273
Equipment . . . . . . . . . . . . . . . . . . . . 284
General Information . . . . . . . . . . 273
Recreational Vehicle . . . . . . . . . . 378
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 278
Trailer Sway Control (TSC) . . . 292
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 378
Traction Control System(TCS)/StabiliTrak Light . . . . . . 158
Off Light . . . . . . . . . . . . . . . . . . . . . . 157
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 242
Trailer Sway Control (TSC) . . . . . . . . . . 292 Trailer (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 278
Transfer Case . . . . . . . . . . . . . . . . . . 234
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 228
Fluid, Automatic . . . . . . . . . 305, 308
Temperature Gauge . . . . . . . . . . 149
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 417
Trip Odometer . . . . . . . . . . . . . . . . . . 146
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 185
U
Uniform Tire Quality Grading . . . 359
Universal Remote System . . . . . . 177Operation . . . . . . . . . . . . . . . . . . . . . 180
Programming . . . . . . . . . . . . . . . . . 177
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 53
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 201
Identification Number (VIN) . . . 408
Load Limits . . . . . . . . . . . . . . . . . . . 212
Messages . . . . . . . . . . . . . . . . . . . . 168
Personalization . . . . . . . . . . . . . . . 169