step GMC YUKON 2019 Service Manual

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Vehicle Care 375
Warning (Continued)
HANDLING.For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition
65 Warning 0296 and the back
cover.
{Warning
Batteries can hurt you. They can
be dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. For vehicles with
four-wheel-drive with a
N (Neutral) transfer case
position, be sure the transfer
case is in a drive gear
—not
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
(Continued)

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Vehicle Care 377
metal engine part or to a
remote negative (−) terminal if
the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
6. Connect the red positive (+)cable to the positive (+)
terminal of the vehicle with the
dead battery. 7. Do not let the other end touch
metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
8. Connect the black negative (−) cable to the negative (−)
terminal of the good battery.
Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch
anything until the next step.
9. Connect the other end of thenegative (−) cable to the metal
bracket that is bolted to the engine and supports the
resonator, on the vehicle with
the dead battery.
10. Start the vehicle with the good battery and run the engine for a
while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Vehicle Care 387
Caution (Continued)
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.For 1500 Series vehicles, at least
every other oil change lubricate the
outer tie rod ends.
Control arm ball joints on 1500
Series vehicles are
maintenance-free.
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, steel
fuel door hinge and power assist
step hinges, unless the components
are plastic. Applying silicone grease
on weatherstrips with a clean cloth
will make them last longer, seal
better, and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect. If equipped
with power assist steps, extend
them and then use a high pressure
wash to clean all joints and gaps.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Service and Maintenance 405
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Power Assist Steps, and Outer
Liftgate Handle Pivot Points Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Rear Axle SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in
Canada 19300458).
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
Customer Information 411
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 411
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 413
Customer Assistance for Text Telephone (TTY) Users . . . . . 414
Online Owner Center . . . . . . . . . 414
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 415
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 415
Scheduling Service Appointments . . . . . . . . . . . . . . . 417
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 417
Collision Damage Repair . . . . . 418
Publication Ordering Information . . . . . . . . . . . . . . . . . . 420
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 421
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 421
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 422
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 422
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 423
Event Data Recorders . . . . . . . . 423
OnStar . . . . . . . . . . . . . . . . . . . . . . . 424
Infotainment System . . . . . . . . . . 424
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-12460267) - 2019 - crc - 9/11/18
412 Customer Information
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-12460267) - 2019 - crc - 9/11/18
444 Index
Mirrors (cont'd)Manual Rearview . . . . . . . . . . . . . . . 60
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Tilt in Reverse . . . . . . . . . . . . . . . . . . 59
Mirrors, Interior Rearview . . . . . . . . 60
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 349
N
NavigationConnected Services . . . . . . . . . . 433
Net, Convenience . . . . . . . . . . . . . . 129
New Vehicle Break-In . . . . . . . . . . . 216
Noise Control System . . . . . . . . . . 320
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 146 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 203 Driving . . . . . . . . . . . . . . . . . . . . . . . . 203
Recovery . . . . . . . . . . . . . . . . . . . . . 202
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 302
Engine Oil Life System . . . . . . . 304
Engine Oil Pressure Gauge . . . 147
Pressure Light . . . . . . . . . . . . . . . . 159
Older Children, Restraints . . . . . . 104
Online Owner Center . . . . . . . . . . . 414
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 424 OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 427
OnStar Emergency . . . . . . . . . . . . . 426
OnStar Overview . . . . . . . . . . . . . . . 425
OnStar Security . . . . . . . . . . . . . . . . 427
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 186
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 137
Overheating, Engine . . . . . . . . . . . . 313
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 224
Shifting Out of . . . . . . . . . . . . . . . . 226
Park Assist . . . . . . . . . . . . . . . . . . . . . 256
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 240
Brake and P (Park)Mechanism Check . . . . . . . . . . 322
Extended . . . . . . . . . . . . . . . . . . . . . 226
Over Things That Burn . . . . . . . 226
Parking or Backing Assistance Systems . . . . . . . . . . 256
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 152
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Passenger Sensing System . . . . . 98
Perchlorate Materials
Requirements, California . . . . . . 297
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 169
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 45
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Outlets . . . . . . . . . . . . . . . . . . . . . . . 137
Protection, Battery . . . . . . . . . . . . 189
Retained Accessory (RAP) . . . 224
Seat Adjustment . . . . . . . . . . . . . . . . 67
Windows . . . . . . . . . . . . . . . . . . . . . . . 61
Power Assist Steps . . . . . . . . . . . . . . 52
Pregnancy, Using Seat Belts . . . . 88
Privacy Vehicle Data Recording . . . . . . . 423
Program Courtesy Transportation . . . . . . 417
Prohibited Fuels . . . . . . . . . . . . . . . . 269
Proposition 65 Warning,
California . . . . . . . . . . . .296, 318, 374, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 420

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-12460267) - 2019 - crc - 9/11/18
446 Index
Seats (cont'd)Memory . . . . . . . . . . . . . . . . . . . . . . . . . 69
Power Adjustment, Front . . . . . . . 67
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Reclining Seatbacks . . . . . . . . . . . . 69
Second Row . . . . . . . . . . . . . . . . . . . . 75
Third Row Seat . . . . . . . . . . . . . . . . . 79
Second Row Seats . . . . . . . . . . . . . . 75
Securing Child Restraints . . . . . . . . . . .120, 122, 123
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
OnStar . . . . . . . . . . . . . . . . . . . . . . . 427
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 53
Service . . . . . . . . . . . . . . . . . . . . . . . . . 198 Accessories andModifications . . . . . . . . . . . . . . . . 297
Doing Your Own Work . . . . . . . . 297
Maintenance Records . . . . . . . . 407
Maintenance, General Information . . . . . . . . . . . . . . . . . . 393
Parts Identification Label . . . . . 408
Scheduling Appointments . . . . . 417
Services Special Application . . . . . . . . . . . 400
Servicing the Airbag . . . . . . . . . . . . 102 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 322
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 224
Out of Park . . . . . . . . . . . . . . . . . . . 226
Side Blind Zone Alert (SBZA) . . . 264
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 185
Special Application Services . . . . 400
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 409
Speedometer . . . . . . . . . . . . . . . . . . . 146
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 157
Start Assist, Hill . . . . . . . . . . . . . . . . . 241
Start Vehicle, Remote . . . . . . . . . . . 43
Starter Switch Check . . . . . . . . . . . 321
Starting the Engine . . . . . . . . . . . . . 221
Steering . . . . . . . . . . . . . . . . . . . . . . . . 202 Heated Wheel . . . . . . . . . . . . . . . . 133
Wheel Adjustment . . . . . . . . . . . . 132
Wheel Controls . . . . . . . . . . . . . . . 133
Steps Power Assist . . . . . . . . . . . . . . . . . . . 52
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . 127
Center Console . . . . . . . . . . . . . . . 128
Convenience Net . . . . . . . . . . . . . 129
Floor Console . . . . . . . . . . . . . . . . 129
Glove Box . . . . . . . . . . . . . . . . . . . . 126
Instrument Panel . . . . . . . . . . . . . 126
Roof Rack System . . . . . . . . . . . . 129
Sunglasses . . . . . . . . . . . . . . . . . . . 127
Storage Compartments . . . . . . . . . 126
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 211
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 62
Sunglass Storage . . . . . . . . . . . . . . . 127
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 260
Infotainment . . . . . . . . . . . . . 190, 424
Noise Control . . . . . . . . . . . . . . . . . 320
Roof Rack . . . . . . . . . . . . . . . . . . . . 129
Systems Driver Assistance . . . . . . . . . . . . . 255