steering GMC YUKON 2020 Infotainment System Manual

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Introduction 3
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the system
operation, controls on the center
stack, and infotainment display.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up cell phone and mobile
device numbers in advance so
they can be called easily by
pressing a single control or by
using a single voice command.
See “Distracted Driving” in the
owner ’s manual.
Infotainment System
The infotainment system is
controlled by touching the
infotainment display, pressing the
controls on the center stack,
pressing the steering wheel
controls, and by speaking
commands using voice recognition.
Radio with CD and Screen Storage
1.O(Power)
. When off, press
Oto
turn the system on.
Press and hold to
turn off.
. When on, press
Oto
mute the system. Press
Oagain to unmute the
system. When the power is on
and the system is not
muted, a quick status
pane will display when
Ois pressed. PressingOwill mute the system
and trigger this pane to
show that a long press
is required to actually
power down the system.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
8 Introduction
Steering Wheel Controls
Yukon, Yukon Denali, Yukon XL,and Yukon XL Denali Shown
If equipped, some audio controls
can be adjusted at the steering
wheel.
g: Press to answer an incoming
call or start voice recognition. See
Bluetooth (Overview) 086 or
Bluetooth (Pairing and Using a
Phone) 087 or“OnStar Overview”
in the owner's manual. Press and
hold to activate Bluetooth voice
pass-thru. See Voice Recognition
0 78.
i:Press to decline an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
oorp: Press the five-way control
to go to the previous or next menu
in the instrument cluster.
worx: Press the five-way
control to go up or down in a list on
the instrument cluster.
@: Press to select a highlighted
menu option.
The favorites and volume switches
are on the back of the steering
wheel. 1. Favorite: When on a radio
source, press to select the next
or previous audio broadcast
favorite. When listening to a
media device, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Home Page Features
Touch the icons on the Home Page
to launch an application.
Audio
Touch the Audio icon to display the
active audio source page. Available
sources are AM, FM, SXM (if
equipped), CD (if equipped),
MyMedia, USB, Bluetooth, and AUX
Input.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth
(Overview) 086 or
Bluetooth (Pairing and Using a
Phone) 087.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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78 Voice Recognition
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing the controls,
and are not supported by voice
commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One-Shot command, such
as “Navigate to Address street, city, state/province>.” This
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying, “Navigate to Place
of Interest” or“Navigate to Address”
and the system will do the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner's manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch the
gicon
on the infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Voice Recognition 79
to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
items on the Infotainment displays.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.
Touch the voice icon. Touching
this will terminate a voice
recognition session which was
initiated by touching the icon on
the infotainment display.
. Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display from which voice
recognition was initiated. .
Press
ion the steering wheel
controls to terminate the voice
session and show the display
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the display
for example commands.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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84 Voice Recognition
“Destination Place of Interest”:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored. “Call At Home,”
“At Work,” “On Mobile,”
or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number
seven digits or 10 digits in length,
and also three digit emergency
numbers.
If the call is being initiated outside of
North America, say “Call number>,” then after the system
reads back the number, repeat the
“Call” command to initiate the call.
If the number is not correct, “Delete”
will delete the number and allow it to
be entered again. If the number is
not complete, speak the remaining
digits.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls. “Voice Keypad”
:Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or voice
rocognition. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To activate the phone voice
recognition system, press and hold
gon the steering wheel for a few
seconds.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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86 Phone
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the controls and knobs on the
infotainment system and the
steering wheel to operate the
Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 08.
PHONE : Touch the phone icon on
the Home Page to enter the phone
main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Turn
the volume knob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Phone 89
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recent
Calls menu:
1. Touch the Phone icon on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page. 2. Touch Keypad and enter a
phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are a few ways to accept
a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
There are a few ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Press Ignore on the instrument
cluster using the select control.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are a few ways to accept a
call-waiting call:
.Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
Declining a Call
There are a few ways to decline a
call-waiting call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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90 Phone
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display“Call View.” While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, Merge becomes Unmerge.
Touch to unmerge the calls. Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.
Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page.
2. While in the Call View, touch
lto raise the interaction
selector. 3. Touch Keypad and enter the
number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

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Settings 93
Settings
The Settings menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touch + or–to increase or
decrease hours, minutes, and AM or
PM. Touch 12Hr or 24Hr for 12 or
24 hour clock. Touch + or –to
increase or decrease month, day,
or year. See “Clock”in the owner's
manual.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Touch Language
and select the appropriate
language. Touch the Back icon on
the infotainment display to go back
to the previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation display.
3. Re-enter the four-digit code.
Touch LOCK or UNLOCK to lock or
unlock the system. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Radio
Touch to display the Radio Menu
and the following may appear:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and
hold the station to drag it to a
new location. Touch Done to go
back to the previous menu. .
Number of Favorites Shown :
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Tone Settings: Touch + or –to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 12.
. Auto Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio 012.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 012.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Index 111
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 27
A
Accepting or Declining a Call . . . . 89
AgreementsTrademarks and License . . . . . . 100
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
AM-FM Categories . . . . . . . . . . . . . . 14
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 12
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . 18
Multi-band. . . . . . . . . . . . . . . . . . . . . . . 18
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 91
Applications Tray . . . . . . . . . . . . . . . . 10
Audio Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 25
Audio Output . . . . . . . . . . . . . . . . . . . . 43
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Audio System . . . . . . . . . . . . . . . . . . . . 86
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 42
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 24
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . 19
B
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 94Overview. . . . . . . . . . . . . . . . . . . . 86, 87
Bluetooth Audio . . . . . . . . . . . . . . . . . 25
Bluetooth Controls . . . . . . . . . . . . . . . 86
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 89
Canceling Voice Recognition . . . . 79
CD Player . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Controls Steering Wheel. . . . . . . . . . . . . . . . . . . 8
Coverage Explanations . . . . . . . . . . 77
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 77
Destination . . . . . . . . . . . . . . . . . . . . . . 57
Detailed Areas . . . . . . . . . . . . . . . . . . . 56
Digital Living Network Alliance
(DLNA) (If Equipped) . . . . . . . . . . . 41
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Driver
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 90