phone GMC YUKON DENALI 2008 User Guide

Audio Output
Audio from the DVD player or auxiliary inputs can be
heard through the following possible sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks on the rear seat
audio system, if your vehicle has this feature.
The RSE system always transmits the audio signal to
the wireless headphones, if there is audio available. See
“Headphones” earlier in this section for more
information.
The DVD player is capable of outputting audio to the
wired headphone jacks on the RSA system, if your
vehicle has this feature. The DVD player can be
selected as an audio source on the RSA system. See
Rear Seat Audio (RSA) on page 3-115for more
information.
When a device is connected to the A/V jacks, or the
radio’s auxiliary input jack, if your vehicle has this feature,
the rear seat passengers are able to hear audio from the
auxiliary device through the wireless or wired
headphones. The front seat passengers are able to listen
to playback from this device through the vehicle speakers
by selecting AUX as the source on the radio.
Video Screen
The video screen is located in the overhead console.
To use the video screen, do the following:
1. Push the release button located on the overhead
console.
2. Move the screen to the desired position.
When the video screen is not in use, push it up into its
locked position.
If a DVD is playing and the screen is raised to its locked
position, the screen remains on. This is normal, and
the DVD continues to play through the previous audio
source. Use the remote control power button or eject the
disc to turn off the screen.
The overhead console contains the infrared transmitters
for the wireless headphones and the infrared receivers
for the remote control. They are located at the rear
of the console.
Notice:Avoid directly touching the video screen,
as damage may occur. See “Cleaning the Video
Screen” later in this section for more information.
3-109

Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or
the headphones.See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.Check that the RSE video
screen is sourced to the
DVD player.
DVD Display Error Messages
The DVD display error message depends on the radio
that is in the vehicle. The video screen can display
one of the following:
Disc Load/Eject Error:This message displays when
there are disc load or eject problems.Disc Format Error:This message displays, if the disc
is inserted with the disc label wrong side up, or if
the disc is damaged.
Disc Region Error:This message displays, if the disc
is not from a correct region.
No Disc Inserted:This message displays, if no disc is
present when
ZEJECT or DVD AUX is pressed
on the radio.
DVD Distortion
Video distortion can occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage could result.
3-114

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to and
control any of the music sources: radio, CDs, DVDs, or
other auxiliary sources. However, the rear seat
passengers can only control the music sources the front
seat passengers are not listening to (except on some
radios where dual control is allowed). For example, rear
seat passengers can control and listen to a CD through
the headphones, while the driver listens to the radio
through the speakers. The rear seat passengers have
control of the volume for each set of wired headphones.
You can operate the RSA functions even when the
main radio is off. The front audio system will display the
headphone icon when the RSA is on, and will
disappear from the display when it is off.
Audio can be heard through wired headphones (not
included) plugged into the jacks on the RSA. If
your vehicle has this feature, audio can also be heard
on Channel 2 of the wireless headphones.
The front audio system displays the headphone icon
when the RSA is on and the headphone icon disappears
from the display when it is off.
To listen to an iPod or portable audio device through
the RSA, attach the iPod or portable audio device to the
front auxiliary input (if available), on the front audio
system. Turn the iPod on, then choose the front auxiliary
input with the RSA SRCE button.
P(Power):Press thePbutton to turn RSA on
and off.
Volume:Turn this knob to increase or to decrease the
volume of the wired headphones. The left knob
controls the left headphones and the right knob controls
the right headphones.
SRCE (Source):Press this button to switch between
the radio (AM/FM), XM™ (if equipped), CD, and if
your vehicle has these features, DVD, front auxiliary,
and rear auxiliary.RSA with HVAC shown, RSA without HVAC similar
3-115

Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending on
your vehicle’s options.
Some audio controls can
be adjusted at the steering
wheel. They include the
following:
xw(Next/Previous):Press the down or up arrow to
go to the next or to the previous radio station stored
as a favorite.
When a CD/DVD is playing, press either arrow to go to
the next or previous track or chapter.
g(Mute/Voice Recognition):Press and release this
button to silence the vehicle speakers only. The
audio of the wireless and wired headphones, if your
vehicle has these features, does not mute. Press and
release this button again, to turn the sound on.If your vehicle has the navigation system, press and
hold this button for longer than one second to initiate
voice recognition. See “Voice Recognition” in the
Navigation System manual for more information.
If your vehicle has OnStar
®, press and hold this button
for longer than one second to interact with the
OnStar
®system. If your vehicle also has the navigation
system, press and hold this button for longer than
one second to initiate voice recognition and say “OnStar”
to enter OnStar
®mode. See theOnStar®System on
page 2-47in this manual for more information.
SRCE (Source):Press this button to switch between
the radio (AM, FM), XM™ (if equipped), CD, and if your
vehicle has these features, DVD, front auxiliary, and
rear auxiliary.
+
e−e(Volume):Press the plus or minus volume
button to increase or to decrease the radio volume.
¨(Seek):Press the seek arrow to go to the next radio
station while in AM, FM, or XM™ (if equipped). Press
the seek arrow to go to the next track or chapter
while sourced to the CD or DVD slot. Press the seek
arrow to go to the next disc while sourced to a CD
player, if multiple discs are loaded.
3-117

Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory
power outlet. If there is interference or static, unplug the
item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations boost the
power levels during the day, and then reduce these
levels during the night. Static can also occur when things
like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo gives the best sound, but FM signals only
reach about 10 to 40 miles (16 to 65 km). Tall buildings
or hills can interfere with FM signals, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada. Just as with FM,
tall buildings or hills can interfere with satellite radio
signals, causing the sound to fade in and out. In
addition, traveling or standing under heavy foliage,
bridges, garages, or through tunnels could cause loss of
the XM signal for a period of time. The radio may
display NO XM SIGNAL to indicate interference.
3-118

Rear Side Window Antenna
Your AM-FM antenna is located in the passenger rear
side windows. Make sure the inside surfaces of the rear
side windows are not scratched and that the lines on
the glass are not damaged. If the inside surfaces
are damaged, they could interfere with radio reception.
Notice:Using a razor blade or sharp object to
clear the inside of the rear side windows may affect
radio reception or damage the rear window
defogger. Repairs would not be covered by your
warranty. Do not clear the inside of the rear
side windows with sharp objects.
Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
antenna due to metallic tinting materials will not be
covered by your warranty.Because this antenna is built into the rear side windows,
there is a reduced risk of damage caused by car
washes and vandals.
If you choose to add an aftermarket cellular telephone
to your vehicle, and the antenna needs to be attached to
the glass, make sure you do not damage the grid
lines for the AM-FM antennas or place the cellular
telephone antenna over the grid lines.
XM™ Satellite Radio Antenna
System
The XM™ Satellite Radio antenna is located on the roof
of your vehicle. Keep this antenna clear of snow and
ice build up for clear radio reception.
If your vehicle has a sunroof, the performance of the
XM™ system may be affected if the sunroof is open.
Loading items onto the roof of your vehicle can interfere
with the performance of the XM™ system. Make sure
the XM™ Satellite Radio antenna is not obstructed.
3-119

Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re can
cause bad injuries. To help avoid injuries to
you and others, read and follow all the
instructions on the pump island. Turn off your
engine when you are refueling. Do not smoke
if you are near fuel or refueling your vehicle.
Do not use cellular phones. Keep sparks,
ames, and smoking materials away from fuel.
Do not leave the fuel pump unattended when
refueling your vehicle. This is against the law in
some places. Do not re-enter the vehicle while
pumping fuel. Keep children away from the fuel
pump; never let children pump fuel.The tethered fuel cap is located behind a hinged fuel
door on the driver’s side of the vehicle.
5-7

If your vehicle has a Driver Information Center (DIC),
the TIGHTEN GAS CAP message will be displayed if the
fuel cap is not properly installed.
{CAUTION:
If a re starts while you are refueling, do not
remove the nozzle. Shut off the ow of fuel by
shutting off the pump or by notifying the
station attendant. Leave the area immediately.
Notice:If you need a new fuel cap, be sure to get
the right type. Your dealer/retailer can get one
for you. If you get the wrong type, it may not t
properly. This may cause your malfunction indicator
lamp to light and may damage your fuel tank and
emissions system. SeeMalfunction Indicator Lamp
on page 3-42.
Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is
in your vehicle. Static electricity discharge
from the container can ignite the fuel vapor.
You can be badly burned and your vehicle
damaged if this occurs. To help avoid injury
to you and others:
Dispense fuel only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or
on any surface other than the ground.
Bring the ll nozzle in contact with the
inside of the ll opening before operating
the nozzle. Contact should be maintained
until the lling is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
5-9

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text Telephone
(TTY) Users...............................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Scheduling Service Appointments.....................7-8
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-10Reporting Safety Defects................................7-13
Reporting Safety Defects to the United
States Government....................................7-13
Reporting Safety Defects to the Canadian
Government..............................................7-14
Reporting Safety Defects to General Motors.....7-14
Service Publications Ordering Information.........7-14
Vehicle Data Recording and Privacy................7-15
Event Data Recorders...................................7-16
OnStar
®......................................................7-17
Navigation System........................................7-17
Radio Frequency Identication (RFID)..............7-17
Section 7 Customer Assistance Information
7-1

Although you may be required to resort to this informal
dispute resolution program prior to lling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage,
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps 1 and 2,
General Motors of Canada Limited wants you to be
aware of its participation in a no-charge Mediation/
Arbitration Program. General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims.The program provides for the review of the facts involved
by an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you le your complaint to the nal decision,
should be completed in approximately 70 days. We
believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685. Alternatively, you can call the
General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by your Vehicle
Identication Number (VIN).
7-3