mileage GMC YUKON DENALI 2015 Owners Manual

Black plate (23,1)GMC 2015i Yukon Denali/Yukon XL Denali Owner Manual (GMNA-
Localizing-U.S./Canada/Mexico-8431504) - 2015 - CRC - 7/30/14
In Brief 1-23
3. Display the OIL LIFEREMAINING on the DIC. If the
display shows 100%, the system
is reset.
See Engine Oil Life System on
page 10-9.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-888-881-3302
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New GMC owners are automatically
enrolled in the Roadside Assistance
Program.
See Roadside Assistance Program
on page 13-5.
OnStar®
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. See OnStar Overview
on page 14-1.

Black plate (4,1)GMC 2015i Yukon Denali/Yukon XL Denali Owner Manual (GMNA-
Localizing-U.S./Canada/Mexico-8431504) - 2015 - CRC - 7/30/14
10-4 Vehicle Care
This vehicle has an airbag system.
Before attempting to do your own
service work, seeServicing the
Airbag-Equipped Vehicle on
page 3-37.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11-14.
{Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the handle with this symbol on it. It is inside the vehicle
under the steering wheel.
2. Go to the front of the vehicle tofind the secondary hood release.
The handle is under the front
edge of the hood near the
center. Push the handle to the
right and at the same time raise
the hood.
Before closing the hood, be sure all
the filler caps are on properly. Then
bring the hood from full open to
within 15 cm (6 in) from the closed
position, pause, and push the front
center of the hood with a swift, firm
motion to fully close the hood.

Black plate (9,1)GMC 2015i Yukon Denali/Yukon XL Denali Owner Manual (GMNA-
Localizing-U.S./Canada/Mexico-8431504) - 2015 - CRC - 7/30/14
Vehicle Care 10-9
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. See
Engine Oil
Messages on page 5-40. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the
best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year. The
engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE REMAINING
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to check
the oil regularly over the course of
an oil drain interval and keep it at
the proper level. If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the OIL LIFE
REMAINING on the DIC. See
Driver Information Center (DIC)
on page 5-30.
2. Press and hold
Vfor several
seconds. The oil life will change
to 100%.

Black plate (2,1)GMC 2015i Yukon Denali/Yukon XL Denali Owner Manual (GMNA-
Localizing-U.S./Canada/Mexico-8431504) - 2015 - CRC - 7/30/14
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (8,1)GMC 2015i Yukon Denali/Yukon XL Denali Owner Manual (GMNA-
Localizing-U.S./Canada/Mexico-8431504) - 2015 - CRC - 7/30/14
13-8 Customer Information
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.