phone GMC YUKON XL 2017 Owner's Manual

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
Customer Information 395
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
Customer Information 399
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0395.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
404 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0410.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
406 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
OnStar 411
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0401.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
Index 417
Child RestraintsInfants and Young Children . . . 100
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . 105
Older Children . . . . . . . . . . . . . . . . . . 98
Securing . . . . . . . . . . . . . . . . . .113, 116
Systems . . . . . . . . . . . . . . . . . . . . . . 102
Child-View Mirror . . . . . . . . . . . . . . . . 57
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 365
Interior Care . . . . . . . . . . . . . . . . . . 369
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 191
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 134
Collision Damage Repair . . . . . . . 398
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 120
Compass . . . . . . . . . . . . . . . . . . . . . . . 128 Messages . . . . . . . . . . . . . . . . . . . . 159
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 407
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 239
Control of a Vehicle . . . . . . . . . . . . . 201
Convenience Net . . . . . . . . . . . . . . . 122 Convex Mirrors . . . . . . . . . . . . . . . . . . 54
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 299
Engine Temperature Gauge . . 139
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 148
Cooling . . . . . . . . . . . . . . . . . . . . 191, 195
Cooling System . . . . . . . . . . . . . . . . . 298
Engine Messages . . . . . . . . . . . . 161
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 397
Cruise Control . . . . . . . . . . . . . . . . . . 242 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Messages . . . . . . . . . . . . . . . . . . . . 159
Cruise Control, Adaptive . . . . . . . . 244
Cupholders . . . . . . . . . . . . . . . . . . . . . 120
Customer Assistance . . . . . . . . . . . 394 Offices . . . . . . . . . . . . . . . . . . . . . . . . 393
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 394
Customer Information
Service PublicationsOrdering Information . . . . . . . . 400
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 391
D
Damage Repair, Collision . . . . . . . 398
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 404
OnStar . . . . . . . . . . . . . . . . . . . . . . . 403
Data Recorders, Event . . . . . . . . . 403
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 43
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 409
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 187
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 151
Ajar Messages . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . 43
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Locks . . . . . . . . . . . . . . . . . . . . 42
Drive Belt Routing, Engine . . . . . . 390
Driver Assistance Systems . . . . . 251
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 152
Driving Assistance Systems . . . . . . . . . . 255

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9955936) - 2017 - crc - 7/5/16
Index 425
System (cont'd)Infotainment . . . . . . . . . . . . . 190, 404
Noise Control . . . . . . . . . . . . . . . . . 308
Roof Rack . . . . . . . . . . . . . . . . . . . . 122
Systems Driver Assistance . . . . . . . . . . . . . 251
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 137
Text Telephone (TTY) Users . . . . 394
Theft-Deterrent Systems . . . . . 52, 53Immobilizer . . . . . . . . . . . . . . . . . . . . . 52
Third-Row Seats . . . . . . . . . . . . . . . . . 75
Throttle, Adjustable . . . . . . . . . . . . . 216
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 All-Season . . . . . . . . . . . . . . . . . . . . 327
All-Terrain . . . . . . . . . . . . . . . . . . . . 328
Buying New Tires . . . . . . . . . . . . . 341
Chains . . . . . . . . . . . . . . . . . . . . . . . . 345
Changing . . . . . . . . . . . . . . . . . . . . . 347
Designations . . . . . . . . . . . . . . . . . 330
Different Size . . . . . . . . . . . . . . . . . 342
Full-Size Spare . . . . . . . . . . . . . . . 356
If a Tire Goes Flat . . . . . . . . . . . . 346
Inspection . . . . . . . . . . . . . . . . . . . . 339
Low Profile . . . . . . . . . . . . . . . . . . . 328
Messages . . . . . . . . . . . . . . . . . . . . 167
Pressure . . . . . . . . . . . . . . . . . 333, 334 Tires (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 149
Pressure Monitor Operation . . 336
Pressure Monitor System . . . . . 335
Rotation . . . . . . . . . . . . . . . . . . . . . . 339
Sidewall Labeling . . . . . . . . . . . . . 328
Terminology and Definitions . . 330
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 343
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 344
Wheel Replacement . . . . . . . . . . 344
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 340
Winter . . . . . . . . . . . . . . . . . . . . . . . . 327
Tow/Haul Mode . . . . . . . . . . . . . . . . . 232
Tow/Haul Mode Light . . . . . . . . . . . 147
Towing Driving Characteristics . . . . . . . . 268
Equipment . . . . . . . . . . . . . . . . . . . . 274
General Information . . . . . . . . . . 268
Recreational Vehicle . . . . . . . . . . 361
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 271
Trailer Sway Control (TSC) . . . 281
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 360
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 148 Traction (cont'd)
Off Light . . . . . . . . . . . . . . . . . . . . . . 147
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 239
Trailer Sway Control (TSC) . . . . . . . . . . 281
Towing . . . . . . . . . . . . . . . . . . . . . . . . 271
Transfer Case . . . . . . . . . . . . . . . . . . 233
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 227
Fluid, Automatic . . . . . . . . . 293, 296
Messages . . . . . . . . . . . . . . . . . . . . 167
Temperature Gauge . . . . . . . . . . 140
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 397
Trip Odometer . . . . . . . . . . . . . . . . . . 137
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 185
U
Uniform Tire Quality Grading . . . 343
Universal Remote System . . . . . . 177
Operation . . . . . . . . . . . . . . . . . . . . . 180
Programming . . . . . . . . . . . . . . . . . 177
Using This Manual . . . . . . . . . . . . . . . . 2