infotainment GMC YUKON XL 2018 Owner's Manual

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/20/17
318 Vehicle Care Fuses Usage
3 –
4 Accessory power
outlet 4
5 –
6 –
7 –
8 Glove box
9 –
10 –
11 –
12 Steering wheel
controls
13 Body control module 8
14 –
15 –
16 –
17 –
18 –
19 Body control module 4
20 Rear seat
entertainment Fuses Usage
21 Sunroof
22 –
23 –
24 –
25 –
26 Infotainment/Airbag
27 – /RF window switch/
Rain sensor
28 Obstacle
detection/USB
29 Radio
30 –
31 –
32 –
33 –
34 –
35 –
36 Special equipment
option B2
37 Special equipment
option Fuses Usage
38 Body control module 2
39 Air conditioning
inverter
40 –
41 –
42 –
43 –
44 Right door window
motor
45 Front blower
46 Body control module 6
47 Body control module 7
48 Amplifier
49 Right front seat
50 Accessory power
outlet 3
51 –
53 –
54 –
55 –
56 –

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/20/17
386 Customer Information
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 386
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 388
Customer Assistance for Text
Telephone (TTY) Users . . . . . 389
Online Owner Center . . . . . . . . . 389
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 390
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 390
Scheduling Service
Appointments . . . . . . . . . . . . . . . 392
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 392
Collision Damage Repair . . . . . 393
Service Publications Ordering
Information . . . . . . . . . . . . . . . . . . 395
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 396
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 396 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 397
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 397
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 398
Event Data Recorders . . . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . 399
Infotainment System . . . . . . . . . . 399
Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/20/17
Customer Information 399GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle ’ s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See OnStar Additional Information
0 406 .
Infotainment System Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
400 OnStar
OnStar OnStar Overview OnStar Overview . . . . . . . . . . . . . 400
OnStar Services Emergency . . . . . . . . . . . . . . . . . . . 401
Security . . . . . . . . . . . . . . . . . . . . . . 402
Navigation . . . . . . . . . . . . . . . . . . . . 402
Connections . . . . . . . . . . . . . . . . . . 403
Diagnostics . . . . . . . . . . . . . . . . . . 405
OnStar Additional Information OnStar Additional
Information . . . . . . . . . . . . . . . . . . 406 OnStar Overview
= Voice Command Button
Q Blue OnStar Button
> Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
.
Flashing Green: On a call.
.
Red: Indicates a problem.
.
Off: System is active. Press
Q twice to speak with an OnStar
Advisor.
Press
Q or call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
= to:
.
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
402 OnStar
Security If equipped, OnStar provides these
services:
.
With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.
With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
.
With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle. Navigation OnStar navigation requires a
specific OnStar service plan.
Press
Q to receive Turn-by-Turn
directions or have them sent to the
vehicle ’ s navigation screen,
if equipped.
Turn-by-Turn Navigation 1. Press
Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to open the OnStar app on the
infotainment display. For other
vehicles press
= as follows. Cancel Route
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Cancel route. ” System
responds: “ Do you want to
cancel directions? ”
3. Say “ Yes. ” System responds:
“ OK, request completed, thank
you, goodbye. ”
Route Preview
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Route preview. ” System
responds with the next three
maneuvers.
Repeat
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Repeat. ” System
responds with the last direction
given, then responds with
“ OnStar ready, ” then a tone.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
OnStar 403Get My Destination
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Get my destination. ”
System responds with the
address and distance to the
destination, then responds with
“ OnStar ready, ” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle ’ s navigation screen,
if equipped.
Press
Q , then ask the Advisor to
download directions to the vehicle ’ s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada). Connections The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
.
Change the default name of the
SSID (Service Set Identifier).
This is your network ’ s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press
= to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press
Q or call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle ’ s
Wi-Fi hotspot will connect
automatically to your mobile

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
404 OnStar devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.
Remotely start/stop the vehicle,
if factory-equipped.
.
Lock/unlock doors, if equipped
with automatic locks.
.
Activate the horn and lamps.
.
Check the vehicle ’ s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.
Connect with GMC on social
media.
For myGMC mobile app information
and compatibility, see my.gmc.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps. OnStar AtYourService OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
= as follows.
Make a Call
1. Press
= . System responds:
“ OnStar ready. ”
2. Say “ Call. ” System responds:
“ Call. Please say the name or
number to call. ”

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
OnStar 4053. Say the entire number without
pausing, including a “ 1 ” and the
area code. System responds:
“ OK, calling. ”
Calling 911 Emergency 1. Press
= . System responds:
“ OnStar ready. ”
2. Say “ Call. ” System responds:
“ Call. Please say the name or
number to call. ”
3. Say “ 911 ” without pausing.
System responds: “ 911. ”
4. Say “ Call. ” System responds:
“ OK, dialing 911. ”
Retrieve My Number 1. Press
= . System responds:
“ OnStar ready. ”
2. Say “ My number. ” System
responds: “ Your OnStar
Hands-Free Calling number is, ”
then says the number.
End a Call
Press
= . System responds: “ Call
ended. ” Verify Minutes and Expiration Press
= and say “ Minutes ” then
“ Verify ” to check how many minutes
remain and their expiration date.
Diagnostics By monitoring and reporting on the
vehicle ’ s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
.
Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle ’ s health. Or
press
Q to have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
.
Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Q to speak to an
Advisor, or see www.onstar.com.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
414 Index Check (cont'd)
Ignition Transmission Lock . . . 303
Child Restraints
Infants and Young Children . . . . . 98
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . 104
Older Children . . . . . . . . . . . . . . . . . . 97
Securing . . . . . . . . . . . . . . . . . .112, 114
Systems . . . . . . . . . . . . . . . . . . . . . . 101
Child-View Mirror . . . . . . . . . . . . . . . . 56
Circuit Breakers . . . . . . . . . . . . . . . . 309
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 360
Interior Care . . . . . . . . . . . . . . . . . . 364
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 180
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Cluster, Instrument . . . . . . . . . . . . . 133
Collision Damage Repair . . . . . . . 393
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .118
Compass . . . . . . . . . . . . . . . . . . . . . . . 126
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 403
Control
Hill Descent . . . . . . . . . . . . . . . . . . 231 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 229
Control of a Vehicle . . . . . . . . . . . . . 190
Convenience Net . . . . . . . . . . . . . . . 120
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant
Engine Temperature Gauge . . 138
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 148
Cooling . . . . . . . . . . . . . . . . . . . . 180, 184
Cooling System . . . . . . . . . . . . . . . . . 291
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 392
Cruise Control . . . . . . . . . . . . . . . . . . 233
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cruise Control, Adaptive . . . . . . . . 235
Cupholders . . . . . . . . . . . . . . . . . . . . . 118
Customer Assistance . . . . . . . . . . . 389
Offices . . . . . . . . . . . . . . . . . . . . . . . . 388
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 389
Customer Information
Service Publications
Ordering Information . . . . . . . . 395
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 386 D Damage Repair, Collision . . . . . . . 393
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 399
OnStar . . . . . . . . . . . . . . . . . . . . . . . 399
Data Recorders, Event . . . . . . . . . 398
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 173
Defensive Driving . . . . . . . . . . . . . . . 190
Delayed Locking . . . . . . . . . . . . . . . . . 42
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Distracted Driving . . . . . . . . . . . . . . . 189
Dome Lamps . . . . . . . . . . . . . . . . . . . 176
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . 42
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Locks . . . . . . . . . . . . . . . . . . . . 42
Drive Belt Routing, Engine . . . . . . 385
Driver Assistance Systems . . . . . 242
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 151
Driving
Assistance Systems . . . . . . . . . . 246
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 259

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - crc - 6/21/17
Index 417High-Beam On Light . . . . . . . . . . . . 149
High-Speed Operation . . . . . . . . . . 328
Hill and Mountain Roads . . . . . . . . 198
Hill Descent Control (HDC) . . . . . 231
Hill Start Assist (HSA) . . . . . . . . . . 229
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 77
HVAC . . . . . . . . . . . . . . . . . . . . . . 180, 184
I Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 303
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 51
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 146
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 98
Infotainment . . . . . . . . . . . . . . . . . . . . 179
Infotainment System . . . . . . . . . . . . 399
Instrument Cluster . . . . . . . . . . . . . . 133
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . .118
Interior Rearview Mirrors . . . . . . . . . 55
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2 J Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 351
K Keyless Entry
Remote (RKE) System . . . . . 31, 33
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 27, 28
L Labeling, Tire Sidewall . . . . . . . . . . 322
Lamps
Daytime Running (DRL) . . . . . . 173
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 176
Exterior Controls . . . . . . . . . . . . . . 170
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 172
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 178
License Plate . . . . . . . . . . . . . . . . . 308
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 143
On Reminder . . . . . . . . . . . . . . . . . 150
Reading . . . . . . . . . . . . . . . . . . . . . . 176
Lane Change Alert (LCA) . . . . . . . 250
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 252
Lane Keep Assist (LKA) . . . . . . . . 252
Lane Keep Assist Light . . . . . . . . . 146 Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 83
Lap-Shoulder Belt . . . . . . . . . . . . . . . 78
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 111
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . 104
LED Lighting . . . . . . . . . . . . . . . . . . . . 307
Level Control
Automatic . . . . . . . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 177
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Illumination Control . . . . . . . . . . . 176
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Lights
Airbag Readiness . . . . . . . . . . . . . 141
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 145
Brake System Warning . . . . . . . 145
Charging System . . . . . . . . . . . . . 142
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 143
Cruise Control . . . . . . . . . . . . . . . . 150
Door Ajar . . . . . . . . . . . . . . . . . . . . . 150
Engine Coolant
Temperature Warning . . . . . . . 148