services HONDA CR-V 2020 Owner's Manual (in English)
[x] Cancel search | Manufacturer: HONDA, Model Year: 2020, Model line: CR-V, Model: HONDA CR-V 2020Pages: 671, PDF Size: 33.11 MB
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California Perchlorate Contamination Prevention Act
The airbags, seat belt tensioners , and CR type batteries in this 
vehicle may contain perchlorate materials - special handling may 
apply. See  www.dtsc.ca.gov/hazardouswaste/perchlorate/
As you read this manual, you will find information that is preceded 
by a   symbol. This information is intended to help you avoid 
damage to your vehicle, othe r property, or the environment.
Software End User License Agreement
Your vehicle comes equipped with  software, which is governed by 
the End User License Agreement  in Owner’s Manual, and which 
contains a binding arbitration clau se. Please refer to the End User 
License Agreement for the terms  and conditions governing your 
use of the installed software, as we ll as the applications, services, 
functions, and content provided through the software. Your use of 
the installed software wi ll serve as your consent to the terms and 
conditions of the End User License Agreement.
You may opt out within 30 days of your initial use of the Software 
by sending a signed, written noti ce to HONDA at American Honda 
Motor Co., Inc. Honda Automobile Customer Services Mail Stop 
100-5E-8A, 1919 Torrance Blvd. Torrance, CA 90501-2746.
Privacy Notice
This vehicle may share location a nd usage information. To manage 
this setting, visit www.hondalink.com/vehicle-data-choices.
A Few Words About Safety
Your safety, and the safety of others, is very important. And 
operating this vehicle safely  is an important responsibility.
NOTICE
To help you make informed decisions about safety, we have 
provided operating procedures and other information on labels and 
in this manual. This information al erts you to potential hazards that 
could hurt you or others.
Of course, it is not practical or possible to warn you about all the 
hazards associated with operating or maintaining your vehicle. You 
must use your own good judgment.
You will find this impo rtant safety information in a variety of forms, 
including:
●Safety Labels  - on the vehicle.
●Safety Messages  - preceded by a safety alert symbol 3 and 
one of three signal words:  DANGER, WARNING , or CAUTION .
These signal words mean:
●Safety Headings  - such as Important Safety Precautions.
●Safety Section - such as Safe Driving.
●Instructions - how to use this vehi cle correctly and safely.
This entire book is filled with im portant safety information - please 
read it carefully.
3 DANGERYou WILL be KILLED  or SERIOUSLY HURT if 
you don't follow instructions.
3 WARNINGYou CAN be KILLED or SERIOUSLY HURT if 
you don't follow instructions.
3CAUTIONYou CAN be HURT if you don't follow 
instructions.
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uuAudio System Basic Operation uWi-Fi Connection
Continued
Features
Wi-Fi Connection
You can connect the Display Audio to the Internet using Wi-Fi and browse websites 
or use online services on the audio/information screen. If your phone has wireless 
hotspot capabilities, the system can be tethered to the phone. Use the following 
steps to setup.
1.Select .
2. Select  Settings .
3. Select  Bluetooth / Wi-Fi .
4. Select the  Wi-Fi tab.
5. Select  Wi-Fi On/Off Status , select Next, 
then  On.
6. Select  Yes.
7. Select  Wi-Fi Device List .
u Make sure your phone’ s Wi-Fi setting is 
in access point (tethering) mode.
u Select the phone you want to connect to 
the system.
u If you do not find the phone you want to 
connect in the list, select  Scan.
8. Select  Add.
u If needed, enter a  password for your 
phone and select  Done.
u When the connection  is successful, the 
 icon is displayed on the top of the 
screen.
9. Select   to go back to the home screen.
■Wi-Fi mode (setting for the first time)1Wi-Fi mode (setting for the first time)
You cannot go through the setting procedure while a 
vehicle is moving. Park in a  safe place to set the audio 
system in Wi-Fi mode.
Some cell phone carriers charge for tethering and 
smartphone data use. Check your phone’s data 
subscription package.
Check your phone manual to  find out if the phone 
has Wi-Fi connectivity.
You can confirm whether Wi -Fi connection is on or 
off with the   icon on the  Wi-Fi Device List 
screen. Network speed will  not be displayed on this 
screen.
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Continued325
uuAudio System Basic Operation uApple CarPlayTM
Features
■Maps
Display Apple Maps and use the navigation function just as you would on your 
iPhone.
Only one navigation system (pre-ins talled navigation or Apple CarPlay
TM) can give 
directions at a time. When you are using one system, directions to any prior 
destination set on the other system will be canceled, and the system you are 
currently using will direct you to your destination.
After you have connected your iPhone to the system via the 1.5A USB port, use the 
following procedure to set up Apple CarPlay
TM. Use of Apple CarPlayTM will result in 
the transmission of certain user and vehicle information (such as vehicle location, 
speed, and status) to your iPhone to enhance the Apple CarPlay
TM experience. You 
will need to consent to the sharing of th is information on the Display Audio Screen.
■Enabling Apple CarPlayTM
Enable once: Allows only once. (Prompt 
shows again next time.)
Always Enable: Allows anytime. (Prompt 
does not show again.)
Cancel : Does not allow this consent.
You may change the consent settings under 
the  Smartphone  settings menu.
■Setting Up Apple CarPlayTM
1Apple CarPlayTM
Apple CarPlayTM Operating Requirements & 
Limitations
Apple CarPlay
TM requires a compatible iPhone with an 
active cellular connecti on and data plan. Your 
carrier’s rate plans will apply.
Changes in operating systems, hardware, software, 
and other technology integral to providing Apple 
CarPlay
TM functionality, as we ll as new or revised 
governmental regulations, may  result in a decrease or 
cessation of Apple CarPlay
TM functionality and 
services. Honda cannot a nd does not provide any 
warranty or guarantee of  future Apple CarPlay
TM 
performance or functionality.
It is possible to use 3r d party apps if they are 
compatible with Apple CarPlay
TM. Refer to the Apple 
homepage for information on compatible apps.
Models with navigation system
1 Setting Up Apple CarPlayTM
You can also use the method below to set up Apple 
CarPlayTM:
Select HOME Settings Smartphone 
Apple CarPlay
Use of user and vehicle information
The use and handling of user  and vehicle information 
transmitted to/from your iPhone by Apple CarPlay
TM 
is governed by the Appl e iOS terms and conditions 
and Apple’s Privacy Policy.
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uuAudio System Basic Operation uAndroid AutoTM
328
Featuresa Maps (Navigation)
Display Google Maps and use the navigation function just as you would with your 
Android phone. When the vehicle is in mo tion, it is not possible to make keyboard 
entries. Stop the vehicle in  a safe location to undertake a search or provide other 
inputs.
Only one navigation system (pre-installed navigation or Android Auto
TM) can give 
directions at a time. When you are using one system, directions to any prior 
destination set on the other system will be canceled, and the system you are 
currently using will direct you to your destination.
The audio/Information screen shows you turn -by turn driving directions to your 
destination.
b  Phone (Communication)
Make and receive phone calls as  well as listen to voicemail.
c  Google Now (Home screen)
Display useful information organized by Android Auto
TM into simple cards that 
appear just when  they’re needed.
■Android AutoTM Menu1Android AutoTM
For details on c ountries and regions where Android 
AutoTM is available, as well as information pertaining 
to function, refer to the Android AutoTM homepage.
Android Auto
TM Operating Requirements & 
Limitations
Android Auto
TM requires a compatible Android phone 
with an active cellular  connection and data plan. 
Your carrier’s rate plans will apply.
Changes in operating systems, hardware, software, 
and other technology integral to providing Android 
Auto
TM functionality, as we ll as new or revised 
governmental regulations, may  result in a decrease or 
cessation of Android Auto
TM functionality and 
services. Honda cannot a nd does not provide any 
warranty or guarantee  of future Android Auto
TM 
performance or functionality.
It is possible to use 3r d party apps if they are 
compatible with  Android Auto
TM. Refer to the 
Android AutoTM homepage for information on 
compatible apps.
: Go back to 
the home screen
Android AutoTM icon
6
Models with navigation system
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
Honda App License Agreement
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (T HIS “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE 
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”)  AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND 
CONTENT PROVIDED THROUGH THE SOFTWARE  (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL 
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT.  THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR 
OPERATED BY AMERICAN HONDA MOTOR CO. INC., (“HONDA,” “U S,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919 
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA ” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND 
ITS AFFILIATES AND DESIGNATED AGENTS. TH E SERVICES ARE OWNED (OR LICENSED), PROV IDED, AND/OR OPERATED BY HONDA OR A 
THIRD-PARTY SERVICE PROVIDER (A “PROVIDER”). REFERENCE TO  A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S 
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A.  Description of the Software.  The SOFTWARE includes the software, firmware and the like, installe d and executing on your VEHICLE 
during manufacture, and thereafter updated from time to time by HONDA, you or an  authorized HONDA dealer (a “DEALER”). The 
SOFTWARE allows you to access and use a va riety of SERVICES, including but not limited to: (a) HONDA applications, services, an d content 
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applications, services, and content provided through 
the SOFTWARE (together, “PROVIDER SERVICES” ), each of which may provide access to various information, media, content, and services.
B. SOFTWARE Licensing and Intellectual Property.
1.  SOFTWARE.  This AGREEMENT grants you a non-exclusive, limited, and re vocable license to use the SOFTWARE and SERVICES solely (a) 
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), o r a 
DEALER and (c) as permitted unde r the terms of this AGREEMENT.
2.  HONDA Services.  The SOFTWARE may provide you with access to various  HONDA SERVICES. Installation, activation, or use of HONDA 
SERVICES may require your consent to additi onal terms, conditions, and privacy policies applicable to those HONDA SERVICES (the  
“HONDA TERMS”). You acknowledge a nd agree that any collection, use, sharing of data  generated by your VEHICLE or your use of your 
VEHICLE, and your use of the HONDA SERVI CES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be 
specifically applicable to such HONDA SERVI CES or data generation. The HONDA SERVICES may collect, use, and share such data whi le 
you are using the SOFTWARE.
■END USER LICENSE AGREEMENT
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
3. Open-Source Software.  The SOFTWARE and SERVICES may in corporate software licensed to HONDA under free or open-source 
licenses which govern HONDA’s distribution and y our use of such software. HONDA and the third-party authors, licensors, and distributors 
of such software disclaim all warranties and all liability arising  from any and all use or distribution of the software. To the extent such 
software is provided under terms that diffe r from the applicable free or open-source licenses, those terms are offered by HONDA  alone. 
Additional information regarding fr ee and open-source software incorporated in the SOFTWARE an d SERVICES is available in this manual 
or within the SOFTWARE.
4.  Provider Services.  The SOFTWARE may provide you with access to various PR OVIDER SERVICES. Installation or use of such PROVIDER 
SERVICES may require your consent to additi onal terms, conditions, and privacy policies of the applicable PROVIDER (the “PROVIDER 
TERMS”). This AGREEMENT  restricts the manner in which you can install and use PROVIDER SERVICES but does not grant you a licens e or 
permission to use such PROVIDER SERVICES. Your permission to use  PROVIDER SERVICES is limited and subject to any license grants, 
conditions, and limitations included in the PROVIDER TERMS. You  acknowledge that any collection, use, sharing of your information, 
targeted advertising practice s by PROVIDERS, and your use of  the PROVIDER SERVICES shall be subj ect to both this AGREEMENT and any 
applicable PROVIDER TERMS. The PR OVIDER SERVICES may collect, use, and share such  information while you are using the SOFTWARE.
5. License Limitations an d Restrictions on Use.
(a) Limited License.
 You understand and agree that the SOFTWA RE and SERVICES are licensed, not sold, to you solely for use in accordance 
with this AGREEMENT and any a pplicable PROVIDER TERMS, and an y documentation for the VEHICLE made available to you by HONDA 
(any “DOCUMENTATION”). HONDA and its licensors reserve all rights  in the SOFTWARE and HONDA SERVICES not expressly granted to 
you under this AGREEMENT. PROVIDERS and th eir licensors reserve all rights in the PROVIDER SERVICES not expressly granted to yo u under 
the applicable PROVIDER TERMS.
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
(b) Restrictions on Use. The licenses granted under this AGREEMENT do not pe rmit you to use the SOFTWARE or SERVICES on a device 
other than your VEHICLE. As a condition of using the SOFTWARE and SERVICES, you agree that you may not and will not:
6.  Intellectual Property Rights.  All title and intellectual property rights in and  to the SOFTWARE and SERVICES, the accompanying 
DOCUMENTATION, and all copies of the SOFTWARE or SERVICES are ow ned by HONDA, PROVIDERS, or their suppliers or licensors. This 
AGREEMENT does not grant you any rights in  connection with any trademarks or service marks of HONDA, PROVIDERS, or their licens ors, 
affiliates, or suppliers. (1) copy, download, distribute, modify, publish, sell, rent, leas
e, lend, license, sublicense, reuse, or create derivative works of the 
SOFTWARE or SERVICES or any of the content or other material  within the SOFTWARE or SERVICES, including without limitation, 
HONDA or PROVIDER names, logos, or any othe r trademarks of HONDA or PROVIDERS or used in association with the SOFTWARE or 
any SERVICES, except as required to use the SOFTWARE or SERVICES  in accordance with this AGREEMENT, any applicable PROVIDER 
TERMS, and the DOCUMENTATION;
(2) access or use the SOFTWARE or SERVICES  in any manner intended to damage or impair the operation of the SOFTWARE or SERVICES  
or interfere with anyone else’s use a nd enjoyment of the SOFTWARE or SERVICES;
(3) access or attempt to access any system or server on which the  SOFTWARE or SERVICES is hosted or modify or alter the SOFTWAR E 
or SERVICES in any way;
(4) use the SOFTWARE or SERVICES for any unlawful pu rpose, or in violation of any third party rights;
(5) use the SOFTWARE or SERVICES in violatio n of any applicable traffic regulations, rules or laws, including but not limited t o any driver 
distraction laws, rules or regulations;
(6) violate the terms of this AGREEMENT, any HONDA TERMS, any PR OVIDER TERMS or other applicable third-party terms, conditions, 
and privacy policies; or
(7) reverse engineer, decompile, disassemble , attempt to derive the source code of, nor permit others to reverse engineer, deco mpile, 
or disassemble, or attempt to derive the source code of the SOFT WARE or SERVICES, except and only to the extent that such activity is 
expressly permitted (a) by applicable law notwithstanding this limi tation or (b) the terms of applicable free or opensource software 
licenses.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
7. Export Restrictions: You acknowledge that the SOFTWARE and SERVICES are  subject to U.S., European Union, and other export 
jurisdictions. You agree to comply with all applicable internat ional and national laws that apply to the SOFTWARE and SERVICES,  including 
the U.S. Export Administration Regulations, as well as end-user,  end-use, and destination restrictions issued by the U.S. and other 
governments.
C. SOFTWARE Operation
1.  HONDA reserves the right to suspend or terminate your access to  and use of the SOFTWARE or SERVICES if you are found to be in 
violation of this AGREEMENT or as  reasonably deemed necessary by HONDA.
2.  Eligibility/Registration/Activation.
 The SOFTWARE is intended for and av ailable to individuals who (a) are of legal age of majority in their 
jurisdiction of residence (and at least 18 years of age), or are  younger than 18 years of age and possess a valid driver’s license issued by 
their jurisdiction of residence, and (b) own or have permissive  access to a compatible VEHICLE. We do not knowingly collect any  
information, including personal information,  from children under 13. If we learn or are notified that we have collected personal 
information of a child under 13 , we will immediately take steps to delete such information.
3.  Use of PROVIDER SERVICES through the SOFTWARE.
 Certain PROVIDER SERVICES made availa ble through the SOFTWARE may require 
that you register or otherwise have an account with the PROVIDER  and agree to PROVIDER TERMS. Any use of any of such PROVIDER 
SERVICES within the SOFTWARE is  subject to this AGREEMENT and the applicable PROVIDER TERMS. HONDA does not exercise control 
over such PROVIDER SERVICES and is not res ponsible or liable for the availability, security, or content of such PROVIDER SERVIC ES, and the 
inclusion of any PROVIDER SERVIC ES does not imply a referral from, the approval of, or the endorsement by HONDA of such PROVIDE R 
SERVICES. HONDA is not responsible or liable,  directly or indirectly, for any damage relating to or resulting from your use of the PROVIDER 
SERVICES.
4.  Links to Third Party Sites:
 The SOFTWARE may provide you with th e ability to access third-party sites and content through the use of the 
SOFTWARE or SERVICES. The third-party sites and content are not  under the control of HONDA. HONDA is not responsible or liable, 
directly or indirectly, for such third-party websites and their  content or for any damage relating to or resulting from your ac cess or use of 
such websites and content.
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
5. Unauthorized Use and Abuse. You are responsible for ensuring your (and any authorized third parties’) use of the SOFTWARE and 
SERVICES remains in compliance with this  AGREEMENT and all other applicable HONDA  TERMS and PROVIDER TERMS. You acknowledge 
and agree that any use of the SOFTWARE or SERVICES occurring th rough your VEHICLE will be deemed your actions and that HONDA an d 
PROVIDERS may rely upon such actions. You  agree to immediately notify us if you suspect fraudulent or abusive activity involvin g the 
SOFTWARE or SERVICES. If you so notify us or if we otherwise suspect fraudulent or abusive acti vity, you agree to cooperate with us in any 
fraud investigation and to use any fraud prevention measures we pres cribe. Your failure to immediately notify us or cooperate to use such 
measures will result in your liability for all fraudulent usage or abusive activity associated with your VEHICLE.
6.  SOFTWARE Updates.
 The SOFTWARE and SERVICES may be updated when your VEHI CLE is serviced by a DEALER or remotely, over-the-
air, by HONDA from time to time; such update s may occur with or without further notice or your future consent. The SOFTWARE may  be 
updated at HONDA’s discretion and for any pur pose including, without limitation, to patch or otherwise improve the SOFTWARE or 
SERVICES functionality, se curity, or stability. All updates to  the SOFTWARE and SERVICES are subject to this AGREEMENT and any other 
applicable HONDA TERMS and PROVIDER TERMS.
7.  Uninstalling, Removing, and Replacing the SOFTWARE.
 Replacing SOFTWARE or HONDA SERVI CES with software or firmware not 
provided and installed by  HONDA or a DEALER will render all representations  and warranties for the SOFTWARE, HONDA SERVICES, an d 
VEHICLE functionality reliant upon the SOFTWARE or HONDA SERVICES null and void.
D. SOFTWARE Operationa l Notices and Warnings
1.  Vehicle Geolocation Information.
 You acknowledge that your VEHICLE may be equi pped with certain traffic and map features. The 
traffic feature will automatically collect and transmit, through  GPS technology, your Vehicle’s current location (longitude and  latitude), 
travel direction and speed (“VEHICLE GEOLOCATION INFORMAT ION”) to HONDA and PROVIDERS. The VEHICLE GEOLOCATION 
INFORMATION is used by HONDA and PROVIDERS  to provide traffic and navigation-related information to you, but may also be used to 
provide other SERVICES or offers to you. HONDA will not use such VEHICLE GEOLOCATION  INFORMATION for its own marketing efforts, 
or provide such information to unaffiliated third parties  for their own purposes, without your express consent.
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Continued
Features
2. Potential Map Inaccuracy and Route Safety. Maps used by this system may be inaccurate  because of changes in roads, traffic controls, 
routing, or driving conditions. Always use good judgment and co mmon sense when following suggested routes. Do not follow the ro ute 
suggestions if doing so would result in an unsafe or illegal driving maneuver, if you would be placed in an unsafe situation, or if you would 
be directed into an area that you consider  unsafe. Do not rely on any navigation featur es included in the system to route you to emergency 
services. Not all emergency services such as  police, fire stations, hospitals, or clinics are likely to be contained in the map  database for such 
navigation features. Ask local authorities or  an emergency services operator for such locations and routes. The driver is ultimately 
responsible for the safe operation of the vehicle and therefore, must evaluate whether  it is safe to follow the suggested directions. Any 
navigation features are pr ovided only as an aid. Make your  driving decisions based on your obse rvations of local conditions and existing 
traffic regulations. Navigation features are not a substitute for your personal judgment. Any route suggestions made by the SOF TWARE or 
SERVICES should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.
3.  Speech Recognition:
 You acknowledge and understand that HONDA and PROV IDERS may record, retain, and use voices commands 
when you use the speech recognition componen ts of the SOFTWARE or SERVICES. You and all VEHICLE operators and passengers (a) 
consent to the recording and retention of  voice commands in support of providing speech recognition components and (b) release  HONDA 
and PROVIDERS from all claims, liabilities, and losses that may result  from any use of such recorded voice commands. Recognitio n errors 
are inherent in speech recognition. It is your responsibility to  monitor any speech recognition functions included in the syste m and address 
any errors. Neither HONDA nor PROVIDERS will  be liable for any damages arising out of errors in the speech recognition process.
4.  Distraction Hazards.
 Navigation features may require manual (non-verbal) input  or setup. Attempting to perform such set-up or insert 
data while driving can seriously distract your attention and co uld cause a crash or other serious consequences; the ability to  undertake such 
interactions may also be limited by state  or local law, which laws you are responsible to know and follow. Even occasional shor t scans of 
the screen may be hazardous if your attention has been diverted  away from your driving at a critical time. Pull over and stop the vehicle in 
a safe and legal manner before attempting to access a function  of the system requiring prolonged attention. Do not raise the vo lume 
excessively. Keep the volume at a level where you can still hear outside traffic and  emergency signals while driving. Driving while unable 
to hear these sounds could result in a crash.
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