service HONDA HR-V 2017 2.G Quick Guide

136 || 137
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:

How do I set the vehicle clock?
A:


For vehicles without navigation, see page 48. For vehicles with navigati\
on, the

time is automatically set using GPS signals.
Q:


Why doesn’
t the vehicle start when I press the ENGINE START/STOP button?*
A:

The brake pedal must be pressed to start the engine.
Q:


What is the AUTO setting on my headlight lever?
A:


When in the AUTO position, the vehicle’
s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q:


Why won’
t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A:


If you pull the handle too quickly
, the system may not have time to confirm the
door is unlocked. W

ait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q:


After my battery was disconnected or went dead, the audio system is aski\
ng for

a code. Where do I find this?
A:


In most cases, you do not need to enter a code. T
urn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q:


Why can’
t I operate Pandora through the audio system?
A:

Audio may be streaming through
Bluetooth Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\

.
Some phones may prompt you to “Allow” a connection.
Q:


Is my phone compatible with
Bluetooth features?
A:
Visit handsfreelink.com (U.S.) or handsfreelink.ca (Canada) to check phone


compatibility for

Bluetooth Audio, Bluetooth HandsFreeLink, and SMS text

messaging.
Q:

Every time I press the T
alk button, the system gives me voice prompts. Can I turn
these off?*
A:


From the Home screen, select Settings. Select the V
oice Recog tab, then select

V

oice Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
•

V
ehicle Identification Number
•

Date of purchase
•


Odometer reading of your vehicle
•


Y
our name, address, and telephone number
•

A detailed description of the problem
•


Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
T

el: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:

Why can’
t I select an item using the selector knob or touchscreen*?
A:
T
o prevent driver distraction, certain items are limited or inoperable wh\
ile the
vehicle is moving. Use voice commands or pull over to select the items.
Q:

Where can I find the vehicle identification number (VIN)?
A:

Check the label on the driver’
s doorjamb.
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and Canada
throughout your 3-year/36,000-mile warranty term. Services include jump starting,
flat tire and lockout assistance, towing, and more (limitations apply\
).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).

146 || 147
INDEX
INDEX
Dialing a Number ................................................ 70 , 74
Door Mirrors .............................................................. 42
Door Operation
.......................................................... 31
Doors
........................................................................\
... 30
Door/tailgate open
.................................................... 26
DOT Tire Quality Grading

.......................................132
Driving

........................................................................\
. 85
Braking
..................................................................... 92
Cruise Control
......................................................... 96
Eco Assist System
.................................................. 95
Forward Collision Warning (FCW)
.......................97
Ignition
..................................................................... 89
Lane Departure Warning (LDW)
..........................98
LaneWatch™........................................................... 99 Maximum Load Limit
.............................................. 87
Multi-View Rear Camera

.....................................100
Paddle Shifters

....................................................... 91
Power Mode
............................................................ 90
Refueling
................................................................ 102
Shifting
..................................................................... 90
Vehicle Stability Assist (VSA®)
...........................95
Eco Assist System..................................................... 95
ECON Button
.............................................................. 95
ECON mode
................................................................ 27
Electric Parking Brake

.......................................27

, 93
Electric parking brake system
................................25
Electric Power Steering (EPS)
................................25
E-Mail
........................................................................\
.. 76
Emergency Engine Stop

.........................................106
Emergency T

owing ................................................. 106
Engine and Fuel
....................................................... 135
Engine Coolant......................................................... 124 Engine Oil.................................................................. 122ENGINE START/STOP button
..................................90
Exterior Lights
...................................................... 27, 36
Fastening a Seat Belt
................................................. 7
FCW
....................................................................... 25, 27
Find Nearest Place
................................................... 82
Find Place Commands

............................................ 140
Flat T

ire ..................................................................... 109
Floor Mats
.................................................................. 39
Fluids
........................................................................\
. 135
FM/AM Radio
....................................................... 53, 60
FM/AM Radio Commands

......................................142
Fog lights

.............................................................. 27, 36
Foot Brake
.................................................................. 92
Forward Collision Warning (FCW)
..............25, 27, 97
Frequently Asked Questions
.................................136
Front Airbags (SRS)
.................................................... 9
Front Door Inner Handle
..........................................31
Front Seats
................................................................. 38
Front Wipers
.............................................................. 37
Fuel Information
...................................................... 102
Fuse Locations......................................................... 113 Handling Information

.................................................. 4Hang-Up/Back button................................... 68

, 71, 78
Hazard Lights .............................................................27
HDMI Port................................................................... 49 HDMI Video
................................................................67
Headlight-Wiper Integration
...................................37
Head Restraints
.........................................................40
Heated Windshield Button
................................45, 46
HFL Controls
.........................................................68, 71
High beams
................................................................27
High temperature
......................................................25
Home Address
...........................................................81
HondaLink™
...............................................................59
HondaLink™ Assist
...................................................77
Honda Roadside Assistance
.................................137
Hood
........................................................................\
..121
Ignition
........................................................................\
89
Immobilizer
.................................................................27
Info Commands........................................................ 144 Information Display................................................... 28
Instrument Panel
.......................................................24
Condition Indicators

...............................................26
Malfunction Indicators

..........................................24
On/Off Indicators
....................................................27
Interior Lights............................................................. 35 Intermittent Wipers................................................... 37
iPod®
....................................................................55, 63
iPod® Commands
...................................................143
Jump Starting
..........................................................104
Key
........................................................................\
.......29
Lane Departure Warning (LDW)
.................25, 26, 98
LaneWatch™
.............................................................99
Lap/Shoulder Seat Belts

............................................5
LA

TCH-Compatible Child Seat .................................18
LDW
...........................................................25, 26, 27, 98
Light Bulbs................................................................ 135 Lights
........................................................................\
...35
Locking the Tailgate

..................................................30
Lock T

ab ......................................................................31
Low fuel
......................................................................26
Low oil pressure
........................................................24
Low temperature
.......................................................25
Low tire pressure
......................................................26
Maintenance............................................................ 118 Maintenance Minder™
.......................................119
Safety Precautions

...............................................118
Service Codes

.......................................................120
Under the Hood
.....................................................121
Maintenance Minder................................................ 27
Making a Call
.......................................................70, 74
Malfunction indicator lamp
.....................................25
Manual Transmission

...............................................92
Map Display Commands


........................................139
Map Legend

...............................................................83
Map Lights.................................................................. 35 Master Door Lock Switch

........................................31Maximum Load Limit................................................. 87
Mirrors

........................................................................\
42
Moonroof
....................................................................34
Multi-View Rear Camera

.......................................100
Navigation

..................................................................78
Detour
.......................................................................84
Display and Controls

..............................................79
Entering a Destination


...........................................81
Find Nearest Place


.................................................82
Home Address

........................................................81
Map Legend
............................................................83
Place Category


....................................................... 82
Routing

..................................................................... 83
Steering Wheel Controls

....................................... 78
Street Address

........................................................ 81
Talk Button Tips

...................................................... 80
Traffic

....................................................................... 84
Voice Prompt

........................................................... 80
Voice Recognition Tips

.......................................... 80
Navigation Commands


........................................... 139
One-T

ouch Turn Signal

............................................. 36
On-screen Commands............................................ 144
Opening the Hood


................................................... 121
Overheating.............................................................. 105 Paddle Shifters

.......................................................... 91
Pairing a Phone

................................................... 69, 73
Pandora®

................................................................... 66
Pandora® Commands

............................................ 143
Panic button


............................................................... 29
Parking brake............................................................. 26 Passenger Airbag Off Indicator

.............................. 12
Phone

.................................................................... 69, 73
Phonebook

........................................................... 70, 74
PHONE

button

............................................................ 68
Phone Commands

................................................... 144
Pick-Up button

..................................................... 68, 71
Place Category

.......................................................... 82
Power Door Mirrors.................................................. 42
Power Mode

.............................................................. 90
Power Moonroof

....................................................... 34
Power Window

.......................................................... 33
Radio

..................................................................... 53, 60
Readiness Codes..................................................... 134 Rear Camera

............................................................ 100
Rear Seats

............................................................ 39, 41
Rearview Mirror

........................................................ 42
Rear Wiper

................................................................. 37
Refueling................................................................... 102 Remote Battery Strength

....................................... 103
Remote Transmitter

.................................................. 29
Reporting Safety Defects......................................... 23
Roadside Assistance


.............................................. 137
Route Commands


.................................................... 141
Routing

........................................................................\
83
Safety Information

...................................................... 3Carbon Monoxide Gas

.............................................
4
Childproof Door Locks

...........................................
31
Child Safety
.............................................................
15
Handling Information
...............................................
4
Reporting Safety Defects
......................................
23
Safety Label Locations
..........................................
22
Safety Messages
......................................................
3
Safety Label Locations
.............................................
22
Safety Messages
........................................................
3
Seat Belt Inspection ...................................................
6
Seat belt reminder .................................................... 26
Seat Belts ..................................................................... 5
Fastening a Seat Belt

...............................................7
Lap/Shoulder Seat Belts

.........................................5
Seat Belt Inspection

................................................6
Seat Belt with Detachable Anchor........................ 8
Shoulder Anchor

...................................................... 7
Seat Belt with Detachable Anchor
..........................8
Seat Heaters
.............................................................. 46
Seats
........................................................................\
... 38
Front Seats
.............................................................. 38
Rear Seats
......................................................... 39, 41
Selector knob............................................................. 68 Select/reset knob
................................................ 28, 47
Service Codes.......................................................... 120 Settings
....................................................................... 47
Shifting
........................................................................\
90
Shift Lever Does Not Move

...................................103
Shoulder Anchor

......................................................... 7
Side Airbags............................................................... 10 Side Curtain Airbags................................................. 10
Siri Eyes Free
............................................................. 77
SiriusXM® Radio
...................................................... 61
SiriusXM® Radio Commands
...............................142
Smart Entry system
................................................... 24
Smart Entry System
.................................................. 30
SMS Text Messaging

...............................................76
Song By V

oice™ Commands .................................142
Sound
........................................................................\
.. 51
Specifications
.......................................................... 135
Speed Dial
............................................................ 70, 75
SRS (Supplemental Restraint System) Indicator
.11
Starter system
........................................................... 25
Steering Wheel.......................................................... 43 Steering Wheel and Nearby Controls
.....................1
Steering Wheel Controls.................................... 50, 78
Street Address........................................................... 81 Supplemental Restraint System (SRS)
..................24
System message
....................................................... 26
Tailgate
....................................................................... 30
Tailgate button
........................................................... 29
Tailgate Operation
..................................................... 32
Talk button
...................................................... 68, 71, 78
Talk Button Tips
................................................... 72, 80
Text Messaging
......................................................... 76

148 | INDEX
Tire and Loading Information Label .....................129
T ire and Wheel Replacement................................ 129
Tire Chains
................................................................ 130
Tire Information
....................................................... 128
DOT Tire Quality Grading

.....................................132
Inflation Guidelines


.............................................. 128
T

ire and Loading Information Label ...................129
Tire and Wheel Replacement
.............................129
Tire Identification Number (TIN)
........................131
Tire Labeling
.......................................................... 131
Tire Service Life
.................................................... 130
Tire Terminology
................................................... 131
Wear Indicators
.................................................... 128
Tire Pressure Monitoring System (TPMS)
....25, 107
Tires
........................................................................\
... 135
Tire Service Life....................................................... 130
Touchscreen Operation
........................................... 58
Towing
................................................................. 88, 106
TPMS................................................................... 25, 107 Traffic
........................................................................\
.. 84
Troubleshooting
....................................................... 136
Turn signals
.......................................................... 27, 36
Under the Hood
....................................................... 121
Unlocking/Locking the Doors
..................................30
Unlocking/Locking the Tailgate
..............................30
USB Commands....................................................... 143 USB Flash Drive................................................... 56, 64USB Port
..................................................................... 49
Vehicle
...................................................................... 135
Vehicle Controls
........................................................ 29
Vehicle Stability Assist (VSA®)
........................25, 95
Visual Index.................................................................. 1 Voice Command Index

........................................... 139
V

oice Prompt ............................................................. 80
Voice Recognition Tips

.......................................72

, 80
VSA
........................................................................\
25, 27
VSA®
........................................................................\
.. 95
Warranty Coverages

.............................................. 138
W

asher fluid level ..................................................... 27
Wear Indicators
...................................................... 128
Window....................................................................... 33 Window Washer Fluid

............................................ 125
Winter T

ires .............................................................. 130
Wiper Blades
........................................................... 126
Wiper Operation
........................................................ 37