navigation system HONDA ODYSSEY 2016 RC1-RC2 / 5.G Navigation Manual

277
TroubleshootingMap, Voice, Entering Destinations
Troubleshooting
I cannot select an option using the Interface Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over to
proceed.
The navigation system pronunciation of street names
in the guidance command or destination address
sounds strange.The basic guidance phrases use a studio- recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1. Check that the nighttime dashboard brig htness control is not set to maximum.
2. Press the SETTINGS button. Select Navi Settings > Map > Color (Night) . Set the
Night color to Black for the best contrast.
2 Switching Display Mode Manually P. 70
The screen is dark when I drive during the day.Press the SETTINGS button. Select Navi Settings > Map > Color (Day) . Set the Day
color to White for the best contrast.
2 Switching Display Mode Manually P. 70
How do I change or remove my PIN?1. Press the SETTINGS button. Select Navi Settings > Personal Info > PIN Number >
Address Book PIN or Go Home PIN.
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2PIN Numbers P. 43
I have forgotten my PIN. How do I reset the PIN for
Home or the PIN for personal addresses?A dealer must reset the PIN for you.
Why is Call grayed out on the Calculate Route screen?Your phone is not paired to Bluetooth® HandsFreeLink® or, if paired, your phone is in
use.
2 Bluetooth ® HandsFreeLink® P. 202
ProblemSolution

278
TroubleshootingTraffic
Troubleshooting
Traffic
ProblemSolution
My FM Traffic is missing or is not displaying properly.
What is wrong?Verify the following:
• FM Traffic relies on a clear FM signal. If signal strength is low, traffic data may not
be available.
• Check the traffic icons and tra ffic flow on the Navi Settings.
2Showing Icons on Map P. 67
• It is possible that there is a temporary technical problem with your metropolitan
area traffic.
You can call Honda Automobile Customer Service to see if there is an outage.
2Honda Automobile Customer Service Contact Information P. 294
• If the situation persists, see your Honda dealer for assistance.
The navigation system sometimes provides a detour
route when I am drivi ng a route on the freeway.If Traffic Rerouting is set to On, the navigation system pr ovides a detour route to
your destination only if it can find a signific antly faster route than the original one.
2Traffic Rerouting P. 53
The navigation system routes me to an exit and an
alternate freeway with unknown flow speeds or
surface streets.The navigation system predicts which ro ute should be faster based on freeway
congestion along your route. Use your own experience to determine whether the
alternate route would be faster.
How can I ignore the detour route and return to the
original route?Press the SETTINGS button. Select Navi Settings > Routing , and set Traffic
Rerouting to Off.
2Traffic Rerouting P. 53

279
TroubleshootingGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route.
2Route Preference P. 50
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?Press the SETTINGS button. Select Navi Settings > Routing , and set Traffic
Rerouting to Off .
2Traffic Rerouting P. 53
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 295
The vehicle position icon is not following the road and
the “GPS icon” text in th e upper left hand corner of
the screen is white or missing.• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult a dealer.
2 GPS System P. 292
The blue highlighted route and voice guidance
stopped or turned into a blue/pink line before I got to
my destination.Your route has entered an unverified area.
2Unverified Routing P. 51
How do I stop the map from rotating as I drive along?Press the SETTINGS button. Select Navi Settings > Map > View > North-Up , or say
d “Display north-up” to change the map orientation.
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is un aware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2 GPS System P. 292
Continued

281
TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Miscellaneous Questions
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 295
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries.
2Map Coverage P. 295
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 294
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
My battery was disconnected or went dead, and the
navigation system is asking for a code.Set the power mode to ON, and press and hold the 9 (Power) button for two
seconds. The system should reactivate. If you have installed an aftermarket system,
contact a dealer.

282
Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high. For protection,
the system will shut off until the display cools down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
System temp is low. System will shut down until it
warms up.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F (-30°C). The navigation system starts up automatically when the
display warms up.
The navigation system temperature is too low. For
protection, the system will shut off until it warms up.
The navigation system atmospheric pressure is too
low. For protection, the syst em will shut off until the
pressure returns to safe levels.The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
The navigation system temperature is too high. For
protection, the system will shut off until it cools down.The navigation system has difficulty reading the HDD when the temperature is high.
The navigation system starts up automatically when the system cools down.
System temp is too high. System will shut down until it
cools down.
HDD access error. Please consult your dealer.Writing of the data to the HDD failed with a cause other than low temperature, high
temperature, and low atmospheric pressure . After a short wait, try to operate the
system again. If this does not solve the problem, consult with the dealer.
HDD access error. The system will reset and attempt to
correct the problem.

284
Error MessagesHard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) Audio
If an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error MessageSolution
HDD access error.
Please consult your dealer.—
The display system temperature is too high. For protection, the system
will shut off until the display cools down.Turn the audio system off and allow the player to cool down until the
error message is cleared.
The navigation system temperature is too low. For protection, the
system will shut o ff until it warms up.The navigation system has difficulty reading the HDD when the
temperature is below approximatel y -22°F (-30°C). The navigation
system starts up automaticall y when the display warms up.
Unplayable FileAppears when a file format not supported. Current track will be
skipped. The next supported track plays automatically.

286
Error MessagesPandora®
Troubleshooting
Pandora®
If an error occurs while playing Pandora®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is connected. Disconnect the
device. Then turn the audio system off, and turn it again. Do not
reconnect the device th at caused the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on the device. Use the device to
create a station.
Music licenses force us to limit the number of tracks you may skip each
hour.Appears when you try to skip a song or select Dislike over the
predetermined number of times in an hour.
Unable to save rating.
Unable to save bookmark
or
Unable to skipAppears when the commanded operation is failed. Try again later.
No dataAppears when no data is available with Pandora® activated. Reboot
the app and reconnect the device.
PANDORA ver unsupportAppears when Pandora® version is not supported. Update Pandora®
to the latest version.
PANDORA system maintenanceAppears when the Pandora® server is in maintenance. Try again later.
Cannot connect to PANDORA when stopped. Check your mobile
phoneAppears when Pandora® is unable to play music. Check your device.
Navigation Screen
Touchscreen

289
Reference Information
System Initialization..............................290
Entering the Security Code ....................290
Acquiring GPS Information ....................290
Startup Confirmation Screen .................291
Map Matching ......................................291
System Limitations ................................292
GPS System...........................................292
Address Calculation ..............................292
Database ..............................................292
Customer Assistance .............................294
Resolving Problems ...............................294
Reporting Errors ....................................294
Honda Automobile Customer Service Contact Information ............................294 Visiting a Dealer ................................... 294
Map Coverage ..................................... 295
Obtaining a Navigation Update ............ 295
Traffic Information ............................... 296
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 296
Legal Information ................................. 297
Copyrights ........................................... 297
User Agreements ................................. 297
As required by the FCC ........................ 303

290
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to
reactivate the system.
1.Set the power mode to ON, and turn on
the audio system.
2. Press and hold the 9 (Power) button
for more than two seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

292
Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.