phone HUMMER H2 2007 Owner's Manual

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM
ownership needs. Specic vehicle information can
be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual.
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM
Canada section within www.gmcanada.com.
539

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), HUMMER has
TTY equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with HUMMER by dialing:
1-800-833-6537. (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
HUMMER encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail HUMMER,
refer to the addresses below.
United States – Customer Assistance
HUMMER Customer Assistance Center
P.O. Box 33177
Detroit, MI 48232-5177
www.HUMMER.com
1-866-HUMMER6 (1-866-486-6376)
1-800-833-6537
(For Text Telephone devices (TTYs))Roadside Assistance: 1-866-HUMMER6
(1-866-486-6376)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
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Overseas – Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 of the cost
of eligible aftermarket adaptive equipment required
for your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
541

Trip Routing:A Roadside Assistance
Representative can provide specic information
regarding this feature.
Trip Interruption Expense Benets:
A Roadside Assistance Representative can
provide specic information regarding this
feature.
In many instances, mechanical failures are
covered under HUMMER’s Bumper-to-Bumper
warranty for U.S. customers and the Total warranty
for Canadian customers. However, when other
services are utilized, our Roadside Assistance
Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number
of the vehicle.
Odometer reading, Vehicle Identication
Number (VIN) and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. In the U.S., call HUMMER
Roadside Assistance:1-866-HUMMER6
(486-6376), text telephone (TTY) users, call
1-888-889-2438. In Canada, call1-800-268-6800.
HUMMER and GM of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Roadside Assistance is not part of or included
in the coverage provided by the New Vehicle
Limited Warranty. HUMMER and GM of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Assistance program
at any time without notication.
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If such insurance coverage is not available from
your current insurance carrier, consider switching
to another insurance carrier.
If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your lease
carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident
until all matters have been taken care of.
Move your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 542for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in
your vehicle.
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Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
550

Cleaning
Aluminum Wheels.................................... 498
Exterior Lamps/Lenses............................. 497
Fabric/Carpet........................................... 493
Finish Care.............................................. 497
Inside of Your Vehicle.............................. 491
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 494
Leather.................................................... 494
Speaker Covers....................................... 495
Tires........................................................ 499
Underbody Maintenance........................... 500
Washing Your Vehicle.............................. 495
Weatherstrips........................................... 495
Windshield, Backglass, and
Wiper Blades........................................ 498
Wood Panels........................................... 495
Climate Control System
Dual Automatic......................................... 197
Outlet Adjustment..................................... 203
Collision Damage Repair............................. 547
Comfort Guides, Rear Safety Belt................. 42
Compass..................................................... 139
Content Theft-Deterrent............................... 116Control of a Vehicle..................................... 306
Coolant
Engine Temperature Gage........................ 213
Heater, Engine......................................... 123
Surge Tank Pressure Cap........................ 418
Cooling System........................................... 420
Cruise Control............................................. 183
Cruise Control Light.................................... 220
Customer Assistance Information
Courtesy Transportation........................... 544
Customer Assistance for Text
Telephone (TTY) Users ......................... 540
Customer Assistance Offices.................... 540
Customer Satisfaction Procedure.............. 536
GM Mobility Reimbursement Program........ 541
Reporting Safety Defects to
General Motors..................................... 552
Reporting Safety Defects to the
Canadian Government.......................... 552
Reporting Safety Defects to the
United States Government.................... 552
Roadside Assistance Program.................. 542
Service Publications Ordering
Information........................................... 553
558