ESP HUMMER H2 2007 Owner's Guide

If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your vehicle’s
tires properly. If air goes out of a tire, it is
much more likely to leak out slowly. But if you
should ever have a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the at tire will create a drag
that pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the
steering wheel rmly. Steer to maintain lane
position, and then gently brake to a stop well out
of the traffic lane.
A rear blowout, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blowout
remove your foot from the accelerator pedal.
Get the vehicle under control by steering the way
you want the vehicle to go. It may be very
bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous
without the appropriate safety equipment
and training. The jack provided with your
vehicle is designed only for changing a
at tire. If it is used for anything else, you
or others could be badly injured or killed
if the vehicle slips off the jack. Use the
jack provided with your vehicle only for
changing a at tire.
If a tire goes at, the next part shows how to use
the jacking equipment to change a at tire safely.
Changing a Flat Tire
If a tire goes at, avoid further tire and wheel
damage by driving slowly to a level place.
Turn on your hazard warning ashers.
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Usage Fluid/Lubricant
Front Axle
Propshaft
SplineSpline Lubricant, Special Lubricant
(GM Part No. U.S. 12345879,
in Canada 10953511) or lubricant
meeting requirements of
GM 9985830.
Hood HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Outer Tailgate
Handle Pivot
PointsMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Spare Tire
Carrier HingePTFE Filled Synthetic Grease
(GM Part No. U.S. 89022180,
in Canada 890221801) meeting
GM Specication 9986139.Usage Fluid/Lubricant
Spare Tire
Carrier LatchMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
Weatherstrip
SqueaksSynthetic Grease with
Teon, Superlube
(GM Part No. U.S. 12371287,
in Canada 10953437).
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to HUMMER. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, contact the HUMMER Consumer
Relations Manager by calling 1-866-HUMMER6
(486-6376), Customer Assistance prompt.
In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854
(French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location
Vehicle delivery date and present mileage
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Roadside Assistance Program
As the owner of a new HUMMER vehicle, you are
automatically enrolled in the HUMMER Roadside
Assistance program. This value-added service
is intended to provide peace of mind as you drive
in the city or travel the open road. In the U.S.,
call1-866-HUMMER6 (486-6376)and in Canada,
call1-800-268-680024 hours a day, 365 days
a year to speak with a HUMMER Roadside
Assistance Representative.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
the Base Warranty period of the New Vehicle
Limited Warranty in Canada up to a maximum
coverage of $100.
Fuel Delivery:Delivery of enough fuel
($5 in the U.S. and 10 litres in Canada
maximum) for the customer to get to the
nearest service station.
Service to provide diesel may be restricted.
For safety reasons, propane and other alternate
fuels will not be provided.
Lock-out Service (identication required):
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.
If your vehicle will not start, Roadside
Assistance will arrange to have your vehicle
towed to the nearest authorized dealership.
In the U.S., a replacement key will be delivered
within 10 miles.
Emergency Tow from a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident.
Flat Tire Change:Installation of your vehicle’s
spare tire in good condition will be covered at
no charge. The customer is responsible for the
repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Dealer Locator Service:Directions to the
nearest dealer.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs,
reimbursement of public transportation expenses
may be available. In addition, for U.S. customers,
should you arrange transportation through a
friend or relative, reimbursement for reasonable
fuel expenses may be available, up to a ve-day
maximum. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for a warranty repair. Reimbursement will be
limited to a maximum amount per day and must
be supported by original receipts. This requires
that you sign and complete a rental agreement and
meet state/provincial, local and rental vehicle
provider requirements. Requirements vary
and may include minimum age requirements,
insurance coverage, credit card, etc.You are responsible for fuel usage charges and
may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage
beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
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Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has
a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components
to optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations. Some
information may be stored during regular operations
to facilitate repair of detected malfunctions; other
information is stored only in a crash event by
computer systems, such as those commonly called
Event Data Recorders (EDR).
In a crash event, computer systems, such as the
airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance,
and the severity of a collision. If your vehicle is
equipped with StabiliTrak
®, steering performance,including yaw rate, steering wheel angle, and
lateral acceleration, is also recorded. This
information has been used to improve vehicle
crash performance and may be used to improve
crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
in response to an official request of police or
similar government office,
as part of GM’s defense of litigation through
the discovery process, or
as required by law.
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Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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